SAP CRM and SD Consultant
Resume:
GEETHA NAIDU ` Email: ********@*****.*** Mobile: 310-***-**** https://www.linkedin.com/in/geetha-rajagopal-naidu-62146128 Work Authorization: EAD [Can work on W2]
Summary
Result-oriented SAP Consultant/Agile SAP Test Manager and Certified Scrum Master with 14+ years of software industry experience. Expertise in delivering Agile product development in various roles-Project management, Quality management and Program management. Self-starter with an infectious “Can do” attitude. Strong Business Focus, Execution Ability, Leadership, and Interpersonal skills.
Played different roles such as SAP Test Manager, SAP Test architect/ Delivery Lead, SAP Sr CRM BA Lead and SAP CRM and SD Functional Consultant.
Hands on and functional experience across SAP CRM (Sales – Order Management and Sales Force Automation), CRM Services, IC and Channel Management, SAP SD, PM/MM, S/4 HANA, SAP HCM, BW [Testing, System Set-up, and Customization & Configuration], ECC6.0 System and Web Applications [e-commerce] as SAP Functional Consultant.
8 Years of extensive SAP Labs experience [6.5yrs as full time and 1.5yr as a Consultant in SAP Labs] for solution validation and product test technology team for different automation and Performance test tools.
2+ years of SAP Systems experience in SD, Vistex Modules with expertise in Analysis, Design, configuring complex business end to end Scenarios and Testing Business Applications in addition to Integrating, Customizing, Document Preparation, User Training and Support as well as good understanding of SDLC.
Hands on functional experience of working with SAP CRM (SFA and OM) 5.0, SAP CRM 5.2, CRM 2007, CRM 7.0, CRM 7.0 EHP1, CRM 7.0 EhP2, CRM 7.2, CRM EHP1, CRM 7.2 EHP2 applications, ERP R/3 system, ECC6.0 and Web Application testing.
Experience in implementing SAP CRM best practices for the scenarios in Accounts and Contracts Management, Leads and Opportunities Management, Activity Management, Territory Management, Marketing and Campaign Management, Trade Promotion Management, Sales Orders and Service Orders Management, Service Agreements and Contracts, Warranties, Installed Base Management, Complaints and Returns.
Configure Middleware settings in CRM and ECC. Conducted Initial and Delta Download for Condition Objects, Business Objects and Customizing Objects. Setup various RFC destinations
Lead Creation, Lead workflow, Opportunity Creation, Sales Methodology, Customizing - Opportunity Planning, Hierarchical Opportunities, Opportunity specifies system settings, Opportunity Transaction Types, Opportunity Item Category, Item Category Determination, Pipeline Performance Management [PPM], Tasks of Sales Manager, Pipeline Performance Analysis.
Extensive experience in Sales and Distribution module in SAP ECC6.0 as well as good understanding of SAP-SD/Vistex Modules, Cross-functional integration with SD, MM, FI modules.
Expertise in Quote to Cash, Order to Cash, Vistex Pricing, Revenue Recognition, Third Party Orders, Shipping, Transportation Planning, Credit Management, Billing and Debugging.
Worked in a highly agile environment to manage and demonstrate effective process management protocols and have a very good knowledge on Lean and Scrum Methodologies. Proficient in SAP’s ASAP methodology and well versed with business process, mapping and configuration SAP.
Exceptional experience in scheduling project, project planning, resource allocation and tasks allocation with the help of Microsoft Project.
Proficient in SDLC- waterfall, agile and SAP testing methodologies and fundamentals of web technology and end to end test life cycle, quality standards and processes.
Track record in leading a large multi-skilled team of systems and test analysts, collaborating and working with cross-functional teams(Basis, CloudOps, Enterprise Service team), coordinating with field consultants, specialists, solution ramp-up customers and partners, bringing together business and technology expertise.
Seasoned in process management, project management, defect management, planning, estimating, prioritization, scheduling, risk management, traceability, reporting and monitoring projects for quality & productivity.
Experience in Web based testing including GUI Testing, Regression Testing, Unit Testing, Integration Testing, System Testing, Accessibility Testing, Performance Testing, Stress Testing, Functional Testing, Framework Testing, and Browser testing
Involved in taking Interviews, Mentoring and providing induction training for new joiners in the company and the project.
Driving & managing the new projects such as eSOA [eCATTs Automation testing], Web Channel Content Management System [WCMA] Enterprise Search, Extensibility, Design Layer and Web Channel projects.
Work Experience
Universal Music Group, Los Angeles, CA as SAP Sr. SD BA from Aug 29th to till Date
Texas Instruments, Richardson, TX as SAP CRM BA Lead from Jan 29th to Aug 24th
SoCal Gas [Sempra Energy] Los Angeles as SAP Test Manager from Oct 19th, 2016 to Jan 9th, 2018.
Costco Wholesale Corp., Seattle as SAP Sr. CRM Functional Consultant from Nov 3rd, 2014 to Aug 20th, 2015
SAP Labs as CRM Functional Consultant from March 26th, 2008 to August 29th, 2014
Cognizant Technology Solutions, Bangalore, India as Technical Quality Engineer from May 22nd, 2006 to March 25th, 2008 at client place (SAP Labs, India) in CRM under Sales & Service Module.
Educational Qualification
●B. E., Computer Science Engineering Sept 2002 – June 2005
Y.D.I.T, Bangalore, Visvesvaraya Technological University
Technical Skills
●Operating Systems: Windows XP/Vista, Windows NT, Mac, LINUX, MS-DOS, UNIX.
●SAP Frontend Application: CRM Web UI, Fiori Dashboard
●Packages: MS Office – Excel/PowerPoint/Word, MS Outlook
●Programming Skills: C, C++, Java, Servlets, J2EE, JSP
●Database: Oracle, MS-Access, HANA Studio
●Scripting Languages: HTML5/UI5[latest], DHTML, JavaScript, jQuery
●Testing: Manual and Automation Testing, Mobile Sales and Service Testing, System Integration Testing.
●Automation Tool: QTP, DTS, Worksoft, Selenium
●Performance Testing Tool: Load Runner
●Web Service testing tools: Soap UI Pro
●Legacy System: AS400 I series
●Software Tools: CSS & GTP [Internal to SAP], HP ALM, JIRA, ServiceNow. MuleSoft, Microsoft Project, Smartsheet, Basecamp, DEV Suite and Microsoft Test Manager Visual Studios
●CMS: SharePoint, SolMan
Trainings Attended
●SAP Certified Scrum Master
●Certification of Excellence (Wall of Fame) from SAP Labs
●Cognizant certified in Software Testing
●Cognizant certified in ISTQB
●SAP Labs: Won Drumbeats - Run Stronger award for Individually handling multiple projects.
●SAP Labs: Won Drumbeats - Run Fresher award for being Best Induction Trainer to the Freshers
●Received an award for excellence in delivering an out of box test concept document for the SAP CRM application.
●Received spot award in 2008 for the contributions in testing community
●Adjudged best performer in the team with highest rating in my annual performance feedback cycle for consecutive years.
●Trained on Java & Advanced Java programming language in Cognizant
●Functional: SAP CRM Basic Customization, CR-100(Customization), CR-300(Sales Functionality &
●Customization), CR-700(CRM Service & customization), UX Neptune, UI5 and HTML5
●Soft skills - Interpersonal Skills Development, Assertive Communication Skills Training Workshop, Project Management, Time Management, Conflict Management
●Trained on Lean Management concept, Agile and Scrum Methodology, SAP TAO, Selenium Tool, Microsoft Project, QTP, Load runner and QC.
Company: Universal Music Group Los Angeles
Role: SAP SD Sr. Business Analyst Aug 2018 to Present
Project Name: Global Clearing House (GCH) – SAP SD, Vistex, Fiori
Description
The Global Clearinghouse (GCH) a Vistex solution built on SAP that provides Universal Music Group (UMG) with a platform for pre-processing sales detail for physical (CDs, vinyl albums) and digital (music downloads, ringtones, music streaming) and preparation of sales detail for revenue recognition in UMG’s financial systems and royalty calculation in UMG’s artist and copyright royalty systems.
GCH replaces several existing UMG digital sales processing and royalty systems and provides two key benefits over the existing systems:
High performance. GCH ingests, processes and exports sales lines at the rate of 12 million lines per hour, providing UMG with the capacity to keep pace with increasing sales line volumes from business deals with music subscription services that result in millions of micro transactions - transactions for millions of products for very small revenue amounts. GCH contains over 2 billion – and growing – under threshold transactions awaiting future export.
More efficient royalty processing. GCH pre-processes digital and physical sales, establishes repertoire ownership of each sale, and routes sales directly to the local royalty system(s) that are responsible to pay the artists.
Responsibilities
●Understand the existing TI process and integration points with SAP landscape for implementation scope.
●GCH Change request.
●Co-ordinate with the Business Users across US and Netherlands to analyze the need of their business requirements.
●Hands on experience in SAP SD (File processing, Agreements, Pricing and Aggregation), Vistex (Rights & Royalties, Customer Management, Paybacks, Price Management), Fiori application.
●Help director in preparing RFQ, RFP and RF1 for new external software/application.
●Worked on Streamworks job scheduler, MuleSoft, Service Now, Jira, Solman and Transport express.
●Involved in solving Production issues and change requests.
●Worked closely with cross team AWS - CloudOps, Enterprise Service team and Basis and security team to drive the cut over activities.
●Driving the BA Team to perform FUT, SIT and UAT and support Project Manager in Resource/Time/Cost/Effort estimations.
●Customizing and configuring the SAP SD test system, Creating Pricing condition tables, Access Sequence and Condition records.
●Involved in preparing User Guide/Training Material for End-to-End project related scenarios.
●Participated in daily stand up meetings, kickoff meetings, cutover plan meetings, team meetings and provided demo for the End Users across different geographical areas – Asia/Europe/Americas.
●Provide status updates to SAP Sr. Director and the stake holders.
Client: Texas Instruments Richardson, Texas
Role: SAP CRM BA Lead Jan 2018 to Aug 2018
Project Name: Customer Specific Pricing [SAP CRM - Sales/Channel Management, ECC, Vendavo, Boomi]
Description
Customer Specific Pricing gives Distributors the ability to stock product at a price other than DBP to use as a cost for a specific customer.
Hands on SAP CRM - Channel Management Business Scenarios
•Work with distributors to enhance how Sell-through (E2, EMSI) and End Customer (EC) information is reported
•Enhance the end customer identification and aliasing function
•Enhance the Quoting function [QT/ZCQ/ZSC/ZMQ] and Authorizations/Pulls [ZCA/OR/KE]
•EDI IDOC Processing
•Pricing
•Invoicing/Channel Sell-in
•Resale Claims
•Bill-Ups/Bill-back
•CRM Invoice Archiving
Responsibilities
●Understand the existing TI process and integration points with SAP landscape for implementation scope.
●As a Business Lead, was involved in requirement gathering, preparing Business Process Requirement Document [BPR], Blueprints, Business Process Design Document [BPD], Functional Spec, Gap Analysis for Customer Specific Pricing project.
●Co-ordinate with the Business Users across geographical areas such as Europe Asia and Americas to gather and analyze the need of their business requirements.
●Involved in leading the BA Team for SAP CRM/ECC and driving the team to the success of the project.
●Involved in hiring process to form the BA team.
●Hands on experience in SAP CRM - Sales/ Hi-tech Channel Management 7.0, ECC 6.0, MAA [Master Account Aliasing], Vendavo and Boomi.
●Customizing and configuring the SAP CRM test system, IDOC processing, Creating Pricing condition tables, Access Sequence and Condition records.
●Identify the business and test scenarios for the different functional areas.
●Lead impact and gap analysis efforts, as well as document findings.
●Developed robust suite of test cases and work with team to determine test automation requirements.
●Define and adhere to project test plans.
●Execute testing while adhering to project schedules.
●Run Automation Regression testing for End to End Scenarios and System Integration Testing using Work soft
●Involved in EDIDC iDOCs processing, creating Condition tables, Access Sequence and condition records.
●Document test cases, test results, defects and progress utilizing HP Quality Center (QC).
●Involved in requirement mapping, analyze requirement traceability metric.
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Client: SoCal Gas, Sempra Energy Los Angeles
Role: SAP Test Manager Oct 2016 to Jan 2018
Project Name: Operation Qualification Integration to SAP OQ [SAP HCM integrated with S/4 HANA]
Description
The objective of this project is to enable SAP mobility to allow OQ Field Evaluators to conduct OQ subsequent qualifications in the field and upload the results to the SAP OQ system.
The OQ system is an in-house online and batch SAP system that is used by the OQ department and field supervisors to monitor SCG and SDGE field employees’ qualifications to make sure they follow the CPUC regulations. It is used to house the OQ task specific records of each employee’s OQ qualifications. This system monitors the OQ records for date ranges per employee and per task to establish the timeframe required for their task specific requalification cycle. The requalification cycle varies per task and can range up to 5 years.
Responsibilities
●Involved in building up and managing the testing team to the success of the project.
●Involved in planning and defining the scope of testing within the context of each release/delivery.
●Monitored workflow and make timeline adjustments as needed.
●Collaborated with Development to plan project sprints.
●Responsible for defining Scope, effort estimation, time estimation, resource estimation, planning and kick off for each test cycles such as SIT, ST, FUT, End-To-End Scenario Testing and UAT Testing.
●Made vital decisions and drove decision-making across the projects.
●Set and adjusted the project milestone.
●Involved in building and tracking the entry criteria for various test cycles to identify the potential risks and mitigate.
●Involved in SAP HCM and S/4 HANA integration testing and customizing the test system.
●Ensure all the User, business and security requirements covered from the test cycles and enables the trace on ALM [RTM]
●Applying the appropriate test measurements and metrics in the product and the Testing Team.
●Planning, deploying and managing the testing efforts for any given engagements
●Analyzed the requirements and the detailed design documents, derived Test Scenarios and reviewed test cases created by QA Team. Involved in Requirement Review and Assessment meetings.
●Developed detailed Test Strategy and Master Test Plan as per IT QA process.
●Participated in code and design reviews. Monitoring and reviewing the test efforts such as script development, test data, test pre-and post-approval activities.
●Conducted Defect triage meeting with Development Lead and the Business to re prioritize the defects.
●Responsible for generating daily test status reports based on Sempra IT QA methodology, preparation of Test Summary reports, Defect reports and Test matrix.
●Discussion with Business leads on scope changes, change request, Open defects on regular defect triage meetings.
●Worked closely with project manager, business team, development team, process team and QA team.
●Successfully drove UAT and supported Business team and to ensure that all the requirements are tested and passed. Responsible for collecting and documenting the UAT results/feedbacks from different groups of users and logging the defects identified during UAT in HP ALM.
Client: Costco Seattle, WA
Role: SAP Sr. CRM Functional Consultant Nov 2014 - Aug 2015
Project Name: CRM Membership Deployment Program - CRM Loyalty Management
SAP CRM Loyalty Management 7.2 EHP2: Costco Wholesale Corporation is an American membership-only warehouse club that provides a wide selection of merchandise. It distributes wide range of Products and is currently implementing SAP with both R/3 and CRM into Consideration and bypassing the current Legacy System AS400.
To modernize and additional modernize the Membership, Marketing and Call Center applications with components of SAP’s CRM solution to support Costco’s overall system modernization efforts and strategic growth target of doubling in size over the next ten years.
Membership Modernization Deployment involves the scenarios such as Costco Membership Sign-ups, Maintenance, Renewal/Reactivation, Inactivation, Upgrade, Downgrade, Refund Renewal, Barcode Scanning.
Responsibilities:
●Understanding the existing system (Legacy AS400) and integration points with SAP landscape for Implementation scope.
●Involved in requirement gathering and estimation assessments are created for all the test cycles including the functional and non-functional validations.
●Involved in SIT-1, SIT-2 and SIT-3 testing strategy for Membership Sign-up, Upgrades, Renewal-Reactivation and Maintenance Scenarios.
●Configuration of the SAP CRM systems in production and non-production.
●Supports IS Business Analysts and Solution Architects with design, development and solution management.
●Participated in requirement sessions by defining and writing specifications, including: Configuration, User exit, custom program and reports.
●Maps existing legacy processes AS400 into SAP Processes.
●Contacted developer/process owner if there are questions about test case set up.
●Involved in both FUT [Functional Unit Testing] and SIT [System Integration Testing - CRM, AS400, CIA, BW-Reports, MDM, POS, ACE] testing.
●Understanding the end to end Business Flow and respective changes in-order to create the Test Scenarios and cases.
●Contacted developer/process owner if there are questions about test case set up.
●Documented test results in HP Quality Center; Identify and documented defects in HP ALM.
●Providing the daily, Weekly status and intermediate reports as and when customer requested.
●Involved in SIT-1, SIT-2 and SIT-3 testing strategy for Membership Sign-up, Upgrades, Renewal-Reactivation and Maintenance Scenarios.
●Extended my support in coordinating with my Project Manager in developing plans, assigning resource to tasks, tracking progress, managing budgets and analyzing workloads using Microsoft Project.
●Development and implementation of testing strategy and test plan for the project.
●Worked with Business and implementation partner on review and sign off to the test plan and test deliverable.
●Set the daily and weekly targets on QA deliverables such as authoring scripts, execution coverage, risk mitigation items and ensure the smooth progress.
●Ensure the Test environment readiness, authorizations, dependencies and logistics as part of the execution cycles sing off.
●Track the test execution on daily and weekly basis and proving the PMO status the leadership team and the test plan and strategies for the Integration and Interact with Process team and developer community to cascade the issues and implementation updates.
●Triage the Defects and set the estimation time for fixing the issues as per the priority and blocks.
●Creating Reports for Sr. Management and Project teams - Defect Reports, Test reports and Test
●Matrix Aligning Test Process / strategies to Change Management process.
●Providing the functional/configuration solution to the team as and when team required.
SAP Labs Bangalore, India
CRM Functional Consultant [Fulltime] March 2008 - Aug 2014
CRM Functional Consultant [Contractor] May 2006 – March 2008
Project 1
Project 1
SAP CRM Releases: CRM5.0, CRM 5.2, CRM 7.0, CRM 7.0 EhP1, CRM 7.0 EhP1 & EhP2, and CRM7.2 EhP1 and EhP2, ERP R/3 for different Modules -
CRM Sales Module topics: Sales Order Management (Sales Contract Management, Sales Agreement, Rebate Agreement, Billing, Quotations, Sales Planning & Forecasting [BW testing], Telco Product Bundling, Telco Product Modeling, Telco Cross-selling/Up-selling/Down-selling, Telco FSCM Integration, and Telco Analytics). Sales force Automation (Activity Management, Opportunity Management, Groupware, Pipeline Performance Management, Visit Plans, Territory Management, Organizational Management), Lead to Cash Scenario[end-to-end scenario testing].
CRM Service Module topics: Installed Based Management and Objects, Service Agreements and Service Contracts, Service Plan, Service Order Management, Complaints and Returns, In-House Repair, Warranty Claims and Case Management.
Description:
The SAP Customer Relationship Management (SAP CRM) application provides best-in-class functionality for marketing, sales, and service. By supporting customer-facing business processes across multiple interaction channels, SAP CRM enables organizations to focus on strategies for customer-driven growth and to differentiate themselves in the market by providing a superior customer experience.
Responsibilities:
●Worked as Team lead and customizing/configuring & testing of new features for the below scenarios,
o CRM SFA [Sales Force Automation] - Activity Management, Lead Management, Opportunity Management,
Groupware, Pipeline Performance Management, Visit Plan, Territory Management, Org Management.
o CRM OM [Order Management] - Sales Contract Management, Sales Agreement, Rebate Agreement, Billing,
Quotations, Sales Order, Billing.
o Sell from Stock with Credit check management in ECC.
o Setup of Global Trade Services scenario in Sales Area in CRM.
o APO ATP check rules creation.
o Rebate agreements
o Sales order processing with Billing.
o Complaints and Returns scenario.
o Catalog Management
o Lead-to-Cash Scenario
o Service order, confirmation, warranty, Complaints.
o CRM UI for ERP transactions.
o Service order, confirmation, complaints, returns.
●Lead Creation, Lead workflow, Opportunity Creation, Sales Methodology, Customizing - Opportunity Planning, Hierarchical Opportunities, Opportunity specifies system settings, Opportunity Transaction Types, Opportunity Item Category, Item Category Determination, Pipeline Performance Management [PPM], Tasks of Sales Manager, Pipeline Performance Analysis.
●Activity Management, Creation of new Transaction type, Maintenance of Journal Template Types, Customizing Activity Journals.
●Lead to Order - Transaction History and Copy Control, Maintaining Copy Control in Customizing, setting up and testing Copy Control.
●Sale Quotation - Creation of Quotation, Customizing Quotation Item Category, Creation of Follow-ups for Quotation.
●Involved in customizing Marketing Plan, Campaign Management and Trade Promotion Management.
●Sales Order - Creation of Sales Order, Creation of Outbound Delivery SAP ERP, Creation of Billing Document in SAP ERP, Creation of new Transaction Type in CRM Customization, Creation of new Sales Document type in ERP Customization, Creation of ERP Quotation and ERP Order, Creation of ERP Sales Order as a follow-up for Opportunity.
●CRM Sales Pricing - Working with Conditions, Condition Record Maintenance, Condition in Documents/ Pricing Analysis in SAP GUI, Condition Techniques, Pricing Configuration, Pricing in the CRM System, Customizing Special Functions, Best Pricing, Exclusive Groups,
●Customizing of alternative product IDs, Product Substitution Customizing, Listing and Exclusive, Free Goods based on ERP data, Configure ATP Check, Credit Rating Checks, Credit in Sales Order Cycle, Credit Management and Credit Check, Customizing Product Determination.
●Customizing Sales Contract, Condition Groups, creating a Sales Contract, Working with Sales Contracts and Sales Agreement.
●Creation of Rebate Agreement, Rebate Extract, Rebate Due List and Rebate Settlement, Customizing of Rebate Processing.
●Customizing of Visit Planning and Activity Scheduling, Maintenance of Visit Plan, Activity Scheduling based on Visit Plan, Creating a Tour and Activity Scheduling.
●Territory Management - Define and Structure Territories, Display the Territory Hierarchy and show the Rule Policies for Rule Builders, creating a New Territory, update the Territory Relationships and create a ZTTA Order.
●Involved in Requirement Gathering, Fit-Gap Analysis, Blueprint Documentation, Creating Functional Design Documents
●Scenario setup for Service parts Sales (sell from stock and Third-party order processing), Rebate Agreement processing, Complaints and Returns.
●Involved in resolving customization / UI configuration specific issues in CRM Sales.
●Setup of Global Trade Services scenario in Sales Area in CRM. Created Pricing, Discount Condition, Condition Type and Pricing Procedures for the Product and assign that procedures to Campaign and Trade Promotion
●Involved in setting up master data [Organization Structure and Territory Management] for campaigns and Trade promotion.
●Lead the End user Training, User Acceptance Testing, and documentation of user manual. Provided Support in Go Live stage.
●Lead the SAP CRM production support team after Go-Live.
●Coordinating and Monitoring all testing activities including Regression and New developments and independently handling cross projects like Design layer, Extensibility, Enterprise search.
●Configured Middleware settings in development, test, and production System.
●Participated in Specification reviews, Design reviews and Quick checks for all releases and attended audits for new developments in CRM 7.0 & CRM 7.2
●Continuous follow up on issues with Development and Product Owners in DUO meetings.
●Identified test objects and authored test cases for new developments and prepared test objects.
●TRIO meeting with Product Management and Development – Cross geographical and cross cultural.
●Participation in specification reviews and quick checks and provide sign-off from quality management.
●Landscape Requirements gathering, system setup and customization for CRM Sales & Service Modules.
●Preparation of Business Scenarios to test cross functional Integration.
●Mentoring and Training Team members (Functional and Soft Skills)
●Provide status report and create a visibility of the testing progress.
●Actively participating in all management meetings, Jour fixes and giving updates to colleagues.
●Involved in Regression Cycles testing for 5.0, 5.2, CRM 2007, CRM 7.0 & CRM 7.0EHP1, CRM 7.2, CRM 7.2EHP1 & CRM 7.2EHP2.
●Encouraged the team in implementing different testing techniques like All Pairs testing, Exploratory Testing, User Story Mapping, and negative testing.
●Supported Validation team in setting up the system and resolving the customization issues faced by them.
●Analysis of messages using Code coverage, Risk based testing.
●Conceptualized the Test case clean-up project which aids in improving the defect containment and code coverage. The project is currently being successively implemented in CRM.
●Actively involved in automating CRM Sales Scenarios using DTS.
●Involve in defect reporting, analysis & tracking using CSS.
Project 2
eSOA using eCATTs – Enterprise Service Oriented Architecture (CRM Sales): Worked as Q-Contact [Individual Contributor] and involved in maintaining the test scripts, manual testing and automation testing. Run the scripts, analyze the issue and fix the bugs.
Web services are frequently just Internet application programming interfaces (API) that can be accessed over a network, such as the Internet, and executed on a remote system hosting the requested services.
Responsibilities:
●Involved in taking up responsibilities as a Q-Contact for driving new project eSOA for different releases like SP02, SP03, SP04, and EHP1 New Features & Regression.
●Automation script execution for the regression scenarios.
●Was involved in creation of Test catalogs, Test Plans, Test case nodes and assign them to the testers.
●Was involved in planning the resource estimation, effort estimation, setting up the meetings with the team on daily bases.
●Worked closely together with the team to improve the quality of the product and execute all the services within the proposed deadline and improved the reliability of the product.
●Was involved in setting up the system for eSOA project.
●Was involved in analyzing logs for the Red web services, debugging the errors & fixing them when it’s related to customization & test data issue using WS Navigator and SOAPUI.
●Execute web services in SOAPUI, Generate PIC excel from the downloaded ESR services interface, perform Schema Validation and regenerate the proxy, Configure the WS Navigator, Enhance Web services, Schedule the periodic execution of the test packages.
●Troubleshooting the execution of Synchronous and Asynchronous Web Services.
Project 3
Autistic Team: Working with Specially Challenged Colleagues.
People with disabilities such as autism are usually dependent on others throughout their lives. They lack communication skills, are not social, and businesses generally don’t employ them.
SAP recognized that they had amazing memory and can repeat tasks over and over again—skills that can be used in complex product testing.
Responsibilities:
●We undertook an envious task of training some specially challenged colleagues (autism) for our testing activities.
●This was an extremely challenging project in that no one of us had any prior experience dealing with these kinds of people.
●We were four of us and were completely involved in hiring 4 autistic colleagues and training them
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