Manager Front Desk

PATRICIA COLVIN

*** **** ******* **** *** * Elkhart IN 46516

574-***-****

******.**********@*****.***

EXPERIENCE

DISTRICT TRAINING MANAGER CHECK INTO CASH ELKHART IN 46514 — 2015- PRESENT.

Train all new employees in my district. Be available to all employees in my district to answer any questions they may have. Stay up to date on all State and Federal Laws also corporate policies. Go over ever stores schedules in the district to make sure they stay within the target hours assigned to their store. Go over each stores possible charge offs each month and help them determine which ones to take to small claims court and which ones to charge off. Also help them in doing collection calls in their possible charge offs. Run and manage my own store. Order supplies create schedule for my Caption

store. Do collections calls on all Possible charge off accounts and past due accounts. Help run counter to give out pay day loans and bank loans . Do marketing locally in my area. Go thru all files making sure we have all documents state law requires us to have. Preform safety and security every month making sure alarms are working accordingly and going over this with employees making sure everyone is following all safety policies

. Make bank withdrawals and deposits daily. Interview and give DM my thoughts on hiring. Let DM know how new employees are doing keep DM in the know in stores schedules and potential charge offs in our district. Be available to District Manager and help her in any way I can.

FRONT DESK AND HOUSEKEEPING SUPERVISOR BEST WESTERN GOSHEN IN 2008-2014

Create schedules for front desk employees and housekeeping staff. Order supplies for daily running of hotel answer phones schedule rooms for guests. Run debit card payments. Also charge companies for their employees staying at hotel. Inspect rooms for cleanliness. Help with nightly audits. Help with breakfast area when needed. Interview potential employees complete new employee paperwork. Let employees go when needed . Keep track of call offs and tarries keep up to date on all Hotel polices and cdc guidelines for cleanliness. Make sure all employees are following guidelines. Make sure laundry attendants are following guidelines order their supplies when needed.

EDUCATION

Goshen High School Goshen IN — Diploma 1989

SKILLS

• Management

• Time Management

• Training

• Computer software

• Collections

• Phone skills

• Scheduling

• Audits

• Excel, Google,outlook

• Inventory

• Office machines

• Organizational Skills

• Very detailed

• Problem solving

REFERENCES

Margaret Buck 574-***-****

Kerri Alcott 269-***-****

John Filley 574-***-****

Personal Note:

I’m interested in relocating to the Virginia Beach/Norfolk area.

Contact this candidate