Data Entry Service Representative

MICHELE A. NATHAN

Fresno, CA *****

Phone: 559-***-****

E-mail: **************@*******.***

Summary:

I am an intelligent, quick learner, seeking full time employment either remotely or in the Fresno area. Several years work experience in offices of different sorts.

Experience Summary:

CSA, 20+ years experience, including retail

OUTSIDE SALES MANAGER, 3 years

HUMAN RESOURCES ASSISTANT, 3 years experience

DATA ENTRY CLERK, 3 years experience

CALL CENTER CSA, 3 years experience

Experience:

Job Title: ERP/Customer Relations

Employer: Ruiz Foods, DINUBA, Ca

Dates: 6/17 to Present

Duties: Assist in the implementation and training of

new systems and technology. Create training

documents and presentations. Provide backup

assistance to the shipping specialist with daily

invoicing, shipment discrepancies and

intercompany transfers.

Job Title:

Order Processor

Employer:

American West Books, SANGER, Ca

Dates:

7/16 to 6/17

Duties:

Process distribution orders for Sam's Club, REI, Booktree, and Epicenter companies. Working directly under the account manager for each company respectively. America West Books distributes books to large warehouse stores as well as small gift shop and store locations, such as State Park gift shops and Specialty Grocery stores. AWB niche is to service smaller publishers and to assist their authors in title placement in otherwise unobtainable locations.

Job Title:

Customer Service Representative

Employer:

Valley Transportation Inc., FRESNO, Ca.

Dates:

10/14 to 11/15

Duties:

Provide excellent customer service with local pick-ups and deliveries of LTL freight to be moved internationally or through the continental US. Prepare and complete necessary paperwork for the nightly line haul drivers to Los Angeles and San Francisco area for national or international airline or barge freight movement. Provide quotes, order entry and completion for the companies established customer base using the Data Trak system.

Job Title:

Employer:

Customer Service Representative

Cigna Healthcare Inc., VISALIA, Ca.

Dates:

8/06 to 2/09

Duties:

Dental department phone associate; assist customers with dental claim inquiries, benefit information, complaints or formal appeals. Knowledgeable with dental terminology, billing/coding information, and HMO or PPO insurance rules and regulations which may vary depending upon state of issuance.

Job Title:

Customer Service Representative/Account Manager

Employer:

Kaweah Container Inc., CUTLER, CA

Dates: 01/00 to 6/04

Duties:

Assist customers in custom corrugated box purchasing, including precise designing and sizing specifications; job estimating and order entry; purchasing all materials needed for orders; receive and verify any ordered materials; monthly inventory; and assisted in accounting and payroll, including daily billing, bank deposits, posting cash receipts, accounts payable, posting employee tie sheets and production, writing payroll checks, completing deposits, tax checks and child support payments. Outside sales, territories from Bakersfield,Ca to Oakhurst, Ca.; Highest grossing sales for company from 2002-2004 with vendor awards from Ruiz Foods two consecutive years; customers include Ruiz Foods, Royalty Carpet Mills, Maxco and International Paper-Hanford division.

Skills:

10-KEY DATA ENTRY, TYPING-59 wpm, CUSTOMER RELATIONS, SALES, SOME ACCOUNTING AND PAYROLL

Education:

AA Liberal Arts, College of the Sequoias

Medical Assisting Certificate, Visalia Adult School

Contact this candidate