LAURA E. SIMPSON

**** ********* ** ***********, ** 20710

571-***-****

adky03@r.postjobfree.com

PROFESSIONAL PROFILE

• Seeking a position where I am able to utilize and expand my management skills in a positive, fast-paced work environment. I am an accomplished professional with financial and operations management, process improvement, training, marketing, customer service, and quality assurance experience.

PROFESSIONAL QUALIFICATIONS

• Strong operational process improvement background leading to effective cost reduction, marketing and revenue growth strategies

• Ability to deliver optimal results in a high growth environment, exceeding operational goals and yielding measurable outcomes

PROFESSIONAL EXPERIENCE

Asst. Property Mgr 6/15-2021

Sirhandi Enterprises Inc, Oxon Hill, MD

• Manage corporate

• of 11 small businesses, responsible for all human resource matters, including payroll, policy making, administering benefits, recruiting and hiring, training, evaluation and compensation.

• Assisting with managing the community in the most efficient and profitable manner possible, consistent with the company’s goals and objectives.

• Managing, coaching and developing members of the property team.Living and promoting Balfour Beatty’s values—most notably safety—across all operations.

• Monitoring and auditing accounting procedures for rent collection and other financial tasks; generating monthly closing reports.

• Overseeing the leasing and move-in/move-out processes.

• Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.

• Attending and assisting with resident events as needed.

Assistant Community Manager/Resident Services Coordinator

Manchester Lakes Senior Apartments, Alexandria, VA 6/09-6/15

• Achieved budget net operating income (NOI)

• Ensured that rent is collected in a timely manner and followed appropriate procedures when residents are delinquent

• Provided a quality living environment for residents and positive work environment for team members

• Hired and supervised all on-site staff, including maintenance staff

• Ensured that all apartments and property grounds are maintained at company standards

• Compliance Manager for all resident accounts

• Demonstrated Leadership ability and proven track record of success with the leasing process

• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management

• Computer Proficiency and knowledge of Microsoft Office Suite

• Understanding of the Low Income Housing Tax Credit (LIHTC) program

• Leased apartments through aggressive and creative marketing methods, reducing down-time between occupancies, assuring rents were comparable to the local market and applying resident retention practices to reduce apartment turnover rates

• Recommended and reviewed service contracts and other expense controls consistent with established limits of authority

• Oversaw and directed the property preventive maintenance program

EDUCATION AND CERTIFICATION

Bachelor of Arts & Sciences: Primary Major Sociology

George Mason University, Fairfax, VA 1995

Certifications:

Serv Safe Certification

MAT Certification

IREM Member since 2005

ARM Accreditation

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