Aaron Payne

***** ******** ***** **. *** Vegas, NV 89141

adkxyn@r.postjobfree.com 725-***-****

FACILITIES OPERATIONS MANAGER

Results-driven, dynamic leader with a history of providing vision, strategic planning and transformations, and organizational development for maintenance operations and workflow direction for large-scale air force bases. Skilled at identifying problems and creating proactive solutions that satisfy needs, protect data integrity, and refine total system performance. Talented communicator who engages stakeholders to express ideas and gain buy in on strategic change objectives. Detail-oriented project manager who commands transformative action plans that align both short and long-term goals. Considerate, ethical and inclusive leader who promotes an environment of learning, cohesiveness, and visionary focus.

CORE COMPETENCIES

Facilities Management Quality Assurance Operational Logistics Inventory Control

Capital Management Training/Mentorship Data Tracking/Accuracy Policy and Procedure

Equipment Maintenance Regulatory Compliance Cost Management Workflow Scheduling

Facility Maintenance Accountability Audit Accuracy Fire Rescue/Safety

PROFESSIONAL EXPERIENCE

US Air Force 01/2006 to 04/2021

Continued vertical promotion of responsibilities and duties specializing in managing and overseeing all logistics involved in engineering-related issues, facility management, equipment maintenance and workflow operations on military bases located nationally and internationally. Manage infrastructures and facilities valued at multiple millions to billions of dollars. Coordinate and collaborate with leadership to ensure all workflow objectives were met in a timely manner, often in challenging, dynamic environments. Supervise work output of hundreds of engineers and hundreds of different facilities located on and off base. Acquire necessary materials and supplies, direct engineering processes and rectify shortfalls, deficiencies and mechanical issues to assure continued flow of operations. Follow policy and procedures to enforce accurate documentation and data tracking. Take initiative to proactively trouble-shoot, problem-solve and correct inaccuracies. Steer the Financial Management program for facilities. Train and supervise staff. Oversaw Fire Rescue Team.

Civil Engineering Squadron (USAFE), Ramstein Air Base, GER

Requirements Section Chief (03/2019 to 04/2021)

Oversee material control operations for receiving, and stocking of equipment that supplies engineers and family members. Liaise with leadership to command activities during readiness exercises, natural disasters and base incidents. Command the work requirements, data collection and analysis for 25+ different shops, 600+ engineers, 66K base personnel and 1.3K different facilities.

Monitor and sustain $11.5B infrastructure on the Air Base with $16M Operations and Maintenance budget.

Steered the Air Force’s largest Routing and Operations section.

Rectified a four-year program blunder by creating checklists for shops, closed out backlogs resulting in capturing $478K in sustainment funds.

Procured and enabled projects worth $18.9M by coordinating review boards and advising leadership.

Created in depth field safety program that corrected safety errors and educated 30 staff members.

Activated group control center for COVID response: tracked and reported status for 1.3K personnel.

Led and drove work tasks for maintenance hub despite 85% manning deficit.

Optimized a 100% approval rating by coordinating hundreds of requests and increasing staff capabilities.

Oversaw a 5-step civil engineering approval process, identified and rectified shortfalls for various buildings.

Scrutinized cyber and electromagnetic data, analyzed/approved purchases to support year end audit.

Solved $745K in missing labor costs. Reviewed and updated asset records to align with headquarters’ data.

Section training manager for CFETP updates and ran weekly training for task and knowledge upgrades.

Captured $5M in errors, solidifying asset trend analysis for thousands of items.

Certified transactions and averted government funds misuse resulting in successful unit audit.

Civil Engineering Squadron (PACAF), Osan Air Base, Korea

Material Control Manager (02/2018 to 03/2019)

Led team of seven personnel and supervised three logistic warehouse locations. Procured maintenance and repair materials for 1K facilities and airfield. Oversaw material control operations and provided equipment and supplies for 275 engineers, 287 facility managers supporting $3.7B infrastructure. Served as government purchase card program billing official: approved and certified requests, acquired and completed requirements for 10 work centers. Validated Supply Core/Prime Vendor Contract, and controlled 4K items and $20M for CEMAS/Enterprise-Solution Supply System.

Completed successful Air Force audit; boosted material handling process for 2K items/CEMAS warehouse program and readied $29M in Air Force assets.

Modernized material inventory; certified shop record input and boosted parts availability by 6%.

Revamped acquisition process and established inventory process for 287 facility managers.

Guided18 teams with 257 personnel to cement USPACOM contingency capabilities.

Controlled the quality of CEMAS data to validate purchases and assured fiscal integrity.

Led U-Fix-It store program; $51K in projects, $275K items, $400K tools, $380K IPE/HAZMAT store.

Elected as council President; organized 3 professional development seminars and mentored 70+ NCOs.

Chaired two events, and four promo ceremonies that championed diversity and honored 23 servicemen.

Carried out 10K sq-ft government storage center renovation project; installed $420K rack system that expanded warehouse storage capacity by 35%.

Drove Operation’s government purchase card program.

Expedited acquisitions for seven of the Air Force’s top priorities saving $2M in contract costs.

Civil Engineering Squadron, Nellis AFB, Nevada

Workforce Manager (02/2015 to 02/2018)

Activated Unit Control Center: directed natural disaster/contingency pre & post recovery actions for 443 personnel 24 hour/7 days per week. Scheduled execution requirements for $4.4M of real property assets and procured adequate maintenance resources for $6.2B infrastructure. Directed work order prioritization, execution & material requirements for 14 shops and 298 personnel supporting 405 facility managers for 945 buildings. Facilitated Work Order Review Board (WORB); guided information flow for thousands of requests.

Served as Quality Assurance SME; instructed 12 personnel and authored quality control criteria that reduced overdue evals 60%, maximized operation capabilities.

Discovered IWIMS program discrepancies; corrected reimbursement errors/updated procedures resulting in recovered $500K.

Headed Operations Flt workflow; tracked 500K man-hours for nine shops and improved support for 2.6K facilitates worth $6.2B in replacement costs.

Streamlined workflow capabilities by 35% and minimized backlog by 80%.

Orchestrated service calls that sustained Nellis AFB $6.2B infrastructure.

Revamped work order tasks: verified work request repairs valued at $745K.

Partnered with Energy Conservation Managers to execute cost analysis/drafted reports resulting in recapture of $2M for Operations and Maintenance funds.

Prepared FY17 Integrated Priority List; facilitated and assessed 55 projects that optimized $65M base priorities and expansion.

Operations Management Craftsman (02/2016 – 01/2017)

Managed weekly productivity for 12 work centers, ran labor, cost accounting and metrics for leadership analysis/decisions. Served as principal operations data analyst. Received, justified and processed work requests and guaranteed materials for 2.6K different facilities/infrastructure valued at $6.2B servicing 15K personnel with 100% accountability. Oversaw section's OJT and Readiness training programs; provided timely completion of CDCs, upgrade and deployment training. Operated Unit Control Center during exercises and real-world contingencies providing control center capabilities for 654 military and civilian members.

Deployed for 180 days to Niger and was key to mx of $62M infrastructure -largest training and leadership plan in AFAFRICA worth $109M.

Headed work review board; guided and tracked $309K in job and work orders and slashed process time by 50%.

Linchpin to R&O transition; trained five technicians on IWIMS and identified preventative maintenance errors that accelerated track to Forward Operating Center (government storage center).

Abated and slowed pest outbreak that safeguarded health & welfare for 453 personnel.

Acted as combat communications custodian: tracked phones and laptop accounts and secured $75K in operations network assets.

Instituted AOR work request program; synchronized tasks with engineers to keep project on task.

Service Contract liaison: scheduled workflow for $1M in maintenance requirements.

Operations Management (02/2014 - 02/2015)

Led Kunsan AB facility management program: oversaw material controls securing $800K in assets and 99% inventory rate; trained 405 personnel CE processes that supported 945 building and 3K personnel and $172M in real property. Secured and refurbished communication devices. Section safety monitor: conducted briefings to ensure standards with 100% compliance rating. Spearheaded work request program and coordinated 44 review boards and authorized 503 jobs that sustained $2.1B infrastructure maintenance.

Additional Experience:

Civil Engineering Squadron, Kunsan Air Force Base, Korea

Operations Management Journeyman (02/2014 to 02/2015)

Fire Protection Journeyman (05/2008 to 05/2009)

Civil Engineering Squadron, Joint Base Langley-Eustis, Virginia

Customer Service (07/2013 to 06/2014), Customer Service Apprentice (07/2012 to 06/2013)

RED HORSE Squadron, Nellis Air Force Base, Nevada

Airborne Fire Protection Journeyman (12/2010 to 12/2011) 12/2011 to 07/2012

Civil Engineering Squadron (USAFE), Lajes Air Base, Portugal

Fire Emergency Service/Protection Driver/Operator (05/2009 to 12/2010)

Civil Engineering Squadron, Misawa Air Base, Japan

Firefighter (01/2006 to 05/2008)

EDUCATIONAL BACKGROUND

Bachelor of Homeland Security & Emergency Management Ashford University

Associate of Maintenance Production Management Community College of the Air Force

Associate of Fire Science Community College of the Air Force

PROFESSIONAL DEVELOPMENT

Defense Acquisition University Coursework, 2020

Simplified Acquisition Procedures (SAP)

Overview of Acquisition Ethics

Cost Analysis

Cycle Logistics for the Rest of the U.S.

Developing a Life Cycle Sustainment Plan

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