Apartment Management/Leasing Agent
Resume:
Christine Lemoine
Lafayette, LA *****
**********************@***********.***
Authorized to work in the US for any employer
Work Experience
Property Assistant Manager/ Leasing Agent
Town Park Apartments - Springdale, AR
February 2020 to Present
Head of Leasing. Complete leasing files with all documents needed to qualify. Contact all leads and try to set appointments for tours. Close the sale. Collect rent, deposit money, answer phone, submit Maintenance request, etc.
Apartment Leasing Agent
STONE MANOR APARTMENTS - Rogers, AR
January 2019 to Present
Duties and Responsibilities. Providing information about the property and the community to the prospect client and scheduling visits to the property.
• Obtains client signatures on leasing agreements that are acceptable to the owner of the property.
• Greets visitors to properties and answers their questions.
• Explains leasing policies to prospective renters.
• Keeps up with all paperwork such as applications, agreements, credit and employment checks and move-in packages.
• Handles client service requests and corresponds with maintenance personnel to take care of all requests before new tenants move in.
• Evaluates a prospective tenant's credit to determine if the tenant qualifies for leasing.
• Conducts background checks on prospective tenants.
*Started at 82% full, got property to 100% full
Call Support Agent
SUPERIOR - Fayetteville, AR
February 2018 to December 2018
• Answer all incoming calls.
• Provide excellent customer service; answer questions and inquiries.
• Resolve customer complaints and problems; offer possible solutions.
• Manage call center database; enter new information as necessary.
• Up-sell accounts when appropriate.
• Maintain working equipment.
• Follow company regulations and report malfunction. Apartment Maintenance Supervisor / Office Manager
SUMMIT PROPERTIES - Springdale, AR
June 2011 to January 2018
• Managed the overall upkeep and maintenance of the apartment community, as it pertained to plumbing, electrical, painting, heating and air, and appliance repair.
• Distributed and monitored work orders assigned to maintenance staff.
• Collaborated with Resident Manager to discuss employee performances; worked with managers when staffing problems occurred, making suggestions for possible written reprimand and/or dismissal, as necessary.
Assistant Manager
AMERICAN EAGLE OUTFITTERS - ALEXANDRIA, EG
February 2010 to May 2012
LOUSIANA
• Assisting the manager in organizing, planning and implementing strategy.
• Coordinating retail store operations.
• Ensuring store schedules and objectives are met by employees. EEG Technician
RAPIDES PARISH HOSPITAL - ALEXANDRIA, EG
April 2007 to January 2010
LOUSIANA
• Maintains the electrophysiology monitoring unit equipment and network features in working condition and trouble shoots problems.
• Participates in activities which promote growth and development.
• Completes daily documentation and billing paperwork according to policy.
• Performs other duties as assigned to meet our goals and objectives.
• Establishes safety check system for all EEG equipment, including outreach site.
• Informs patients and/or family members regarding procedure (s) to be performed.
• Performs daily routine activation procedures for seizure induction and educates patients/family of procedures being done.
Apartment Manager
CALHOUN PROPERTIES
January 1987 to September 2006
• Managed 272 family and senior apartments.
• Managed Maintenance complaints experienced by tenants.
• Managed the grounds to make sure they were clean and free of debris.
• Managed Maintenance staff to make sure they was kept up to Company standards.
• Managed initial tenant paperwork as well as voluntary tenant movement or evictions, collect deposits, rent and or late payments from tenants.
• Daily deposits.
*SECTION 8 HUD MANAGER
• Maintained a list of families in need of low income housing.
• Routine inspections of low income homes, occupied by qualified tenants.
• Performed re-inspections of failing first time inspected homes.
• Managed paperwork provided by potential tenants proving qualifications for housing.
• Performed routine rent checks to ensure proper rent was being charged to tenants. Education
High school diploma in Leadership
Cottonport High School - Cottonport, LA
Skills
• Filing (10+ years)
• Management (10+ years)
• Organizational Skills (10+ years)
• Receptionist (10+ years)
• Property Leasing (10+ years)
• Property Management (10+ years)
• Section 8 (5 years)
• Fair Housing Regulations (10+ years)
• Property Leasing
• Section 8
• Customer Service (10+ years)
• Property Management (10+ years)
• Management
• Office Management
• Microsoft Outlook
• Resman
• LRO
• Fair Housing regulations
• Sales
• Property management
• Customer service
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