Matthew Stepek

***** ****** ******* **

Lake Oswego, OR 97035

adkxxz@r.postjobfree.com

503-***-****

Objective

To reenter the Picture Framing industry in order to assist with growth, productivity and design. By Utilizing my background and experience in the retail and wholesale marketplace, I hope to implement business skills that I have taught and practiced, resulting in increased profit and client loyalty for my Employer.

Experience

11/2018 – Current Mckesson Corporation Wilsonville, OR

Material Handler

Medical supply, medication and OTC containerizing.

Shipping of containers and pallets to Hospitals, pharmacies and distributors.

Acquired forklift and pusher/pulled trucks certification.

10/2016 – 7/2018

Michaels Inc

Production Picture framing of artwork

Picture frame, mating, mounting and design of projects for clients

Achieved a 94% close rate for incoming work

03/2007-12/2015 Northwest Framing Portland, OR

Commercial Division Manager (Design and Project)

Leading company role, for southern west coast area, resulted from internal performance promotion.

Developed and secured business with major clients, such as Daimler, Boeing and the Portland Timbers providing leased artwork for corporate headquarters, and select other locations

Developed and grew partnership relationships with major architectural firms, such as Ankrom Moisan, Myhre Group, Neenan Archistriction& More in order to broaden our client and referral base.

Worked directly with local independents, such as Maison, Jason Ball, Susan Gallagher in order to enhance our local reputation.

Increased firm’s footprint using lunch and learn presentations, networking and focused prospecting

11/2005-03/2007. Northwest Framing. Portland, OR

Team Leader –Multiple store location manager

Lead five assigned stores to largest year over year sales increase of all stores for both years, maintaining cross-discipline growth.

01/2005-10/2005 FrameStore Santa Monica, CA

Area Manager – Regional sales manager

Responsible for operational control over eight Metro Los Angeles Market locations, using basic “blocking and tackling” team management skills.

Implemented specific sales Map and Script selling processes.

Increased same store performance using proprietary appointment setting and tracking process.

Increased sales and profit each month in position. July, 2005, peak with 19% sales increase, and $24.00 average work order year over year. August, 2005 was largest profit month on record.

Established and implemented a new bonus structure as “spiff” based on high-ticket items.

Devised and implemented “Wow” cultural change based on best design, quality and client loyalty.

2002-1/2005 Aaron Brothers Commerce, CA

Manager of Framing Education- 168 stores corporate training

Developed framing and design sales training programs (basic, intermediate and advanced). Emphasis on exceptional customer service, increased sales and building repeat business.

Developed a technical Education manual with focus on proper techniques devised using F.A.C.T.S standards and interaction with the preservation department of the National Gallery of Art.

Implemented new design options for our customers. Trained new store sales and technical staff in current and multiple new market locations. Devised a strict customer service and incentive based sales program, from district managers to store level employees, focusing on a new culture in store and “Best for Art” emphasis

Increased top line sales and built repeat business, measured in increased U.P.T.and average order ticket dollars to 30% increase. Emphasis was placed on better products to “WOW” customers at the design counter.

2000-2002 Aaron Brothers Commerce, CA

Custom Frame Manager- 88 stores corporate operations

Overall responsibility for Gross margin performance goals through sales training and Custom Framing Operational audits. Worked with six districts and developed store General Managers’ accountability for Custom Framing ops. Trained sales staff and framers on design and hands on custom order servicing.

Increased company Gross margin by nearly two percent, resulting in 1.2 million in increased profit through consistent training and accountability for GM’s.

Managed framing operations for 88 stores in California, Texas, Colorado and Georgia.

Raised the bar on quality resulting in far less re-do issues therefore increasing timE efficiency and profit

Implemented a scrap control program for glass and matboard directly resulting in a 2% increase in margin.

1995-2000 Aaron Brothers Various California Stores

General Manager – Retail store and multiple location manager

Effectively lead a national chain single store sales increase - $725,000 to $1,500,000 in three years.

Achieved highest gross margin in company three years running, focus on improved custom order shop revenue.

Received Al Aaron award for all around sales and margin performance, highest award in company.

Trained and developed sales and framing staff in new location, exceeding expected sales by 24% in first year and within two years became the 18th highest volume store in operation.

Selected among General Managers, to assist Vice president of Operations with implementing new fourth quarter strategy on increasing sales, focusing on custom order and framing revenue opportunities.

Ran multiple store locations based out of a single store during peak sales periods.

1988-1995 Koenig Art Emporium Glen Burnie, MD

General Manager – Retail store manager

Set up incentive based sales program resulting in increase of top line sales in a single store by 28% in one year

Effectively developed and trained sales and framing staff of ten people.

Planned and executed a new P.O.S. program to better track our inventory by S.K.U. number resulting in less loss.

Started out as a retail store trainee.

Education

1986-1988 Minneapolis College of Art and Design Minneapolis, MN

1984-1986 University of Mississippi Oxford, MS

1982-1984 Wayzata High School Graduate Wayzata, MN

College Preparatory

Interests

Framing, Sculpture, Woodwork, Motorcycles, Golf, Music

References

Available on request

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