Procurement

OGUNDEJI FELICIA

**, ******* ******, ***-****** Abeokuta, Ogun state

Date of Birth: August 24th 1995

Phone: 081********, 081********

Email: *****************@*****.***

PERSONAL SUMMARY

Experience of undertaking analytic work, market trends and research projects with minimal supervision, whilst working in a team environment with multiple priorities and tight deadlines.

Excellent communication, organizational, interpersonal skills and training skills. Also possess tact of maintaining good professionalism at all times.

Would like to work for a successful organisation that rewards achievement and offers great opportunities for career development.

CAREER HISTORY

Procurement officer, May 2019 – June 2020 Synapse Services, Lagos

Responsible for collecting and studying data and information on the current economic trends as it relates to the organization. This role also includes purchasing items and sourcing vendors for the facility.

Duties:

Providing analyses and advice on risk-measurement issues to company policy makers.

Preparing bi-weekly, monthly, quarterly and annual reports for the branch director and central director.

Preparing financial charts and tables for analyses and presentations in Microsoft Office.

Provision of daily food items and other basic necessities for the patients and staffs of the organization 100% of the time.

Purchasing and taking stock of store items to ensure all needs within the facility are met promptly.

Identifying areas of urgent repairs and renovation within the facility and sourcing for vendors and artisans to meet the needs of the organization.

Updating and maintaining all records.

Customer Care Officer, 2017 – 2018 Sarish Fries, Sagamu

This role entails working with the Manager in organizing the day-to-day running of the business, event planning, taking clients request and handling feedback from client. The role also includes monitoring and training new members of staff.

Duties

Delivering excellent customer service

Working digitally with clients and face to face

Intimating customers on new products and services as well as promotional offers

Digital marketing

Ensuring customer retention via building customer relationship and encouraging feedback from them

Mediating between customer and resolution department for escalated queries

EDUCATION

BSc Economics (Second Class, Upper), 2014 – 2017 Houdegbe North America University, Benin Republic

West African Examination Council, 2008 - 2011 Ideal Comprehensive College, Abeokuta

TRAININGS AND CERTIFICATION

E-Learning College, 2020 Project Management

Red Dish Chronicles, 2018 Culinary School Certificate

NYSC Discharge Certificate, 2018 – 2019

SKILLS

Ability to maintain customer service standards and ensure understanding and adherence to the requirements of customer satisfaction and to maintain strict confidentiality regarding the company's application data

Fluency in oral and written communication skills

Able to work independently and also as a team member.

Ability to handle multiple tasks simultaneously, to make linkages and to use common sense in solving problems and making decisions.

Contact this candidate