Karen Bragg

810-***-****

adkxu6@r.postjobfree.com

Mt. Morris, MI 48458

SUMMARY

Dedicated and hardworking Administrator driven to tackle various management tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.

SKILLS

• Billing and invoicing

• Scheduling and calendar management

• Data entry

• Document control

• Professional and mature

• Document editing

• Spreadsheet development

• Database entry

• Epic

• Agility

• 3B Exam for DOT Physicals

• MSOffice

EXPERIENCE

Ambulatory Clinical Clerical Assistant

Flint, MI

Hurley Medical Center-Urgent Care / Jun 2020 to Current

• Responsible for registering patients for Occupational Health and Urgent Care needs.

• Coordinated administrative operations to bolster workflows and improve productivity.

• Created reports and other types of documentation, which often contained sensitive and confidential data.

• Assisted front office staff by taking initiative to help upper management build a rapport with patients and client relationships.

• Supported office needs including taking messages, scanning documents and routing business correspondence.

• Answered office phone and emails to schedule appointments, forward information and complete daily administrative tasks.

• Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments for patients and employers for DOT Physicals and Employment physicals.

Ambulatory Clinical Clerical Assistant

Flint, MI

Hurley Medical Center - Sleep Center / Jan 2011 to May 2020

• Scheduled patients for Sleep studies as requested by physician offices.

• Verified insurance for authorizations for coverage of sleep studies.

• Coordinated administrative operations to bolster workflows and improve productivity.

• Created reports and other types of documentation, which often contained sensitive and confidential data.

• Provided exemplary training in office procedures and policies to all new employees.

• Assisted front office staff by taking initiative to help upper management and coordinate timely set ups for patients for CPAP set ups.

• Supported office needs including taking messages, scanning documents and routing business correspondence.

• Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.

• Oversaw office inventory by restocking supplies and submitting purchase orders.

• Automated office operations while managing record tracking and data communications.

Care Coordinator/Social Work Administrator

Grand Blanc, MI

Ambulatory Genesys Regional Medical Center/ Apr 2011 to Aug 2011

Worked directly with Director of Social Work Department in multifaceted capacity.

Responsible for generating and coordinating medical records for patients being discharged.

Administrative duties (phones, faxing, mail, typing correspondence).

Assisted and coordinated necessary documents with social workers and nurse case manager sin a timely manner. Provided customer service with outside medical facilities and vendors to coordinate discharge of patients.

EDUCATION AND TRAINING

The University of West Los Angeles Jun 1995

Paralegal Studies Certificate Program

Bachelors of Science:

California State University Los Angeles -May 1993

Associate of Arts: Business Administration

West Los Angeles College May 1988

Culver City, CA

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