Medical Assistant Social Media
Resume:
Tiana Fong Choy
Medical Professional
Davenport, FL 33837
*********@*****.***
I am seeking full-time, stable employment in a position within the medical profession that will allow me to utilize my experience in a customer focused environment and give me the opportunity to provide excellent service in a professional and courteous manner. I have over 3 years of experience which includes customer service, general office administration and reception. In my previous positions, I have demonstrated the ability to appear for work on time, work overtime when necessary, follow directions and interact well with co-workers. I always work to meet and exceed expectations as well as adhere to all company policies and procedures. I am open to constructive feedback that will give me the opportunity to grow and be a valuable team player with a "can do" attitude. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Massage Therapist - Owner
Shui Beauty Co, LLC., - Orlando, FL
April 2020 to Present
• Perform massages: tension release, Swedish, deep tissue, sports, feet, and scalp massage.
• Stretching
• Training
• promote relaxation and tension release in the body
• Manage finance and accounting
• Payment processing
• Managerial and HR duties
Externship- Medical Assistant
Florida Cardiology - Winter Park, FL
June 2020 to July 2020
• Triage patients
• verify patient information
• verify insurance and eligibility of benefits
• Perform ECG's and assist with electrophysiology
• administer medication and send RX to pharmacies for patients
• Greenway Health EHR
• Disinfect and sanitize surfaces
• Open and closing duties
• scan, fax and file information
• confirm appointments and TelaDoc
• Organize paperwork
• Keep all items stocked
• inventory
RSA
Avis Budget Group - Orlando, FL
March 2020 to May 2020
Laid off due to COVID-19 during training.
Server/Bartender
CMX Cinemas - Alpharetta, GA
August 2019 to January 2020
• assisting guests wit their orders
• taking orders
• completing credit card and cash transactions
• Micros Operations
• work efficiently as a team
Sales Ambassador
Lush Cosmetics - Atlanta, GA
July 2019 to January 2020
• Assist guest with products
• inform guests of current campaigns
• learn and explain knowledge of products
• stocking
• processing transactions and returns
• cash handling
• work as a team to meet sales goals and bonuses
Customer Service Rep I
Delta Dental Insurance Co - Alpharetta, GA
October 2018 to January 2019
• Answering inbound calls and call routing
• Respond to all inquiries about dental insurance plans
• Knowledge of dental terminology and nomenclature
• Process billing and account information
• Explanation of claims and pre-authorizations
• Insurance enrollment and cancellations.
Education
Bachelor's in Health Care Administration
Barry University - Miami Shores, FL
August 2020 to Present
Diploma CCMA in Medical Assistant
Florida Technical College - Orlando, FL
June 2019 to July 2020
Skills
• Accounting (2 years)
• Closing (3 years)
• Customer Service (5 years)
• RECEPTIONIST (2 years)
• RETAIL SALES (3 years)
• Customer Support (5 years)
• Customer Care (5 years)
• CSR (1 year)
• Call Center (1 year)
• Apple
• Managerial (3 years)
• Leadership Training (4 years)
• Phlebotomy
• Triage
• Experience Administering Injections
• Micros POS
• EMR Systems
• Vital Signs
• Laboratory Experience
• Venipuncture
• Medical Records
• Medical Office Experience
• Medical Imaging
• ICD-10
• Patient Care
• Insurance Verification
• Anatomy Knowledge
• Hospital Experience
• Medical Receptionist
• EMR Systems (1 year)
Certifications and Licenses
CPR/AED
July 2019 to July 2022
Basic Life Support
Heimlich Maneuver
unresponsive babies, adolescents, and adults
CCMA
September 2020 to September 2021
Certified Medical Assistant
NCCT Score 81
Established competency as a medical professional
Certified Medical Assistant
Assessments
Attention to Detail — Completed
August 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Retail Customer Service — Expert
July 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Expert
Supervisory Skills: Directing Others — Familiar
July 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Familiar
Food Safety — Highly Proficient
May 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Written Communication — Proficient
October 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Customer service, store opening/closing, interviewer skills, various office equipment, internet and social media savvy, visual merchandising, typing 40 wpm, front desk reception, mail room operation, management, training, leadership, POS systems, PMS systems, MLS, bookkeeping, accounting, analytics, inventory, etc.,
Contact this candidate