Mental Health Manager

Schiller Ambroise

*** ****** *** *****, ** *****

Mobile : 561-***-****, E-Mail : **********@*****.***

EXECUTIVE PROFILE

Experienced professional with a demonstrated history of working in the non-profit industry. Specialty areas include housing services & development, program management, research, resources development with emphasis on fund development (grants, corporate sponsorships, donations). Skilled in community engagement, database management, community building and outreach.

PROVEN ABILITIES AND RESULTS

Housing Services and Development

Facility with government funded programs and particularly HUD program administration and implementation

Familiarity with Community Development Housing Organization (CHDO) approval and implementation process.

Experience with training curriculum design and instructions

Assist the housing services team in raising funds for class sponsorship generating $5,000 a year for client expenses and allow us to double the number of graduates from 100 a year to 200.

Ability to conduct pre-planning and feasibility studies for housing development including facility with budgets

Co-lead a housing development team that complete 2 federally funded project spending $6.5 million and creating 100 housing units in Miami Dade County.

Manage the database that captures all the steps in the process, which reduces timeline in project completion by 10%.

Program and Operations Management

Led a non-profit organization for 10 years and help them grow from 2 full-time employees with $200,000 operating budget to $1.5 million budget with 6 employees within the 5 years.

Re-orient another non-profit with one business line to expand and grow vertically to integrate additional business lines and diversity income base, increasing revenues by 25% within the 2-year expansion.

Increase intake efficiency by developing a database that eliminates the use of multiple excel spreadsheet as data sources

Redesign HACDC Website to increase traffic and make it more interactive; responsible for maintenance and updates

Assist in installing and operating multiple VITA sites.

Resources Development

Raise 50% of the annual resource development goal of $200,000 for Haitian American CDC through grant writing, sponsorships and event promotion.

Increase HACDC corporate donor base from 5 to 10 corporate donors in year 1 of my tenure; create a donor page that allow us to recognize and promote the corporations that support us.

Develop an individual donor base with the clients that receives our services as the primary target, raising individual donor participation from 0% to 5% of HACDC $750,000 budget.

Staff HACDC resource development subcommittee; prepare all updates and reports

Community Building and Outreach

Developed an outreach initiative at HACDC that cultivated and created multiple community relations with churches, homeowners’ associations and other non-profit organization.

Participated in establishing a neighborhood association while working at Lake Worth CDC which translated in a master plan for the community.

Spearheaded one of the largest outreach community coalition in Riviera Beach which created multiple community watch groups; conducted a Charrette that resulted in renovating several blocks creating the Harmony Heights and S Avenue communities. The community project on S Avenue won the National MetLife Foundation Award for best community initiative project.

EMPLOYMENT HISTORY

Community Partners, Riviera Beach, FL 10/2018 – Present

Housing Division

Community Partners of South Florida (CP) main goal is to change the odds for children and families facing adversity and creates lasting social change by providing comprehensive services and solutions in these three major areas: Behavioral/Mental Health, Housing and Community. My contribution in this mission is to develop new equitable ways of assisting these families in attaining financial stability. These approaches include new financial education programs and deliveries, resource development for new services and new housing products that they can afford.

Housing Director 10/2020 – Present

Financial Capability & Housing Manager 10/2018 – 2020

Haitian American CDC, Miami, FL 3/2012 – May 2018

Housing Division

Haitian American CDC is not for profit organization located in Miami Dade County. Its mission is to empower low and very low-income households through asset building and entrepreneurship. Its primary business line is housing services and development.

Program Associate 3/2012 - Present

NW Riviera Beach Community Redevelopment Corp. Riviera Beach, FL Sept 2003-October 2011

Housing Division

A non-profit organization created to redevelopment the northwest section of the City of Riviera Beach. Its primary focus area was housing development in the disadvantaged neighborhoods or blocks. During my tenure as project Manager for 3 years and Executive Director for 7 years, we developed two (2) model blocks with 20 units and a total 100 scattered site units.

Executive Director September 2006 -October 2011

Project Manager September 2003- September 2006

Urban League of Palm Beach County, West Palm Beach, FL January 2000-August 2003

A not for profit organization with a comprehensive development focus. It has 3 service areas including housing services, early childhood development, mentoring. The housing services serve about 200 people providing both rental and homeownership services.

EDUCATION

A.A, Liberal Arts, Palm Beach Community College, Lake Worth, FL, USA

BA, Management Information Systems, FAU, Boca Raton, FL, USA

MS, Criminal Justice, St. Thomas University, Miami Gardens, FL USA

M.B.A in Business Administration with a specialization in Cyber Security-December 2018, St. Thomas University, Miami Gardens, FL USA

Graduate Certificate Managerial Accounting, St Thomas University May 2019

AWARDS AND HONORS

AmeriCorps Award

National MetLife Foundation Award for best community initiative project (Riviera Beach)

AFFILIATIONS

Marketing, Urban League Young Professional. 2003 - 2007

Member

Theta Alpha Kappa 2017 – Present

Sigma Beta Delta International Business Honor Society 2018-Present

Cyber Security Club at St Thomas 2017 -Present

TECHNICAL SKILLS

Collaborative Software (Microsoft Sharepoint Services, Microsoft Project Management, Outlook), Web Marketing, Certified Tax Preparer, Google Analytics, AdWords, Alerts, and Smart e-Mails, C, C#, Visual basics.

PERSONAL INFORMATION

Citizenship(s): USA

Foreign Language(s): French, Creole

Lived in other countries: Haiti

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