Barney Pound

ADVERSITY LEADS TO OPPORTUNITY

Vancouver, WA 98682

adkxpf@r.postjobfree.com

541-***-****

Full time position where I can effectively utilize my strong organizational, communication, and leadership skills and my ability to work well with a diverse population.

#readytowork

Willing to relocate to: Portland, OR - Eugene, OR - Camas, WA Authorized to work in the US for any employer

Work Experience

Operations Manager

Bretthauer Oil Company - Hillsboro, OR

July 2020 to Present

The Operations Manager oversees Bretthauer Oil’s warehouse operations, driver team, and product inventory. The Operations manager is responsible for ensuring that Breathalyzer Oil has the products it needs, and that those products are delivered to customers by the most professional drivers in the business. Working closely with the Safety/Compliance manager, the Operations manager will also ensure that our team and facilities are organized, safe, and certified Essential Functions & Major Responsibilities

1. Driver Management

2. Monitor and manage overtime, including using payroll systems 3. Oversee driver hours and manage team size, including hiring 4. Ensure drivers maintain valid certifications and follow all paperwork policies 5. Dispatch Management

6. Ensure drivers are operating efficient routes and fulfilling duties in a timely manner 7. Manage dispatch using Zendesk and zubie to track delivery response time and route efficiency 8. BOL’s turnover efficiency

9. Customer Service

10. Assist dispatch & Will-Call with customer requests and inquiries 11. Maintain records of customer interactions, orders, and driver updates in Salesforce 12. Serve as a primary contact for key customers

Claims Manager / Investigator

Sherman Brothers Trucking Company - Harrisburg, OR June 2015 to May 2020

Responsible for investigating all claims, cargo and otherwise for major trucking company with over 300 trucks that run the lower 48 states and Canada. I investigate, estimate and negotiate all claims that involve our drivers. I am also the liaison between our CEO and our attorneys during possible litigation. Service Advisor

HARLEY DAVIDSON

February 2015 to June 2015

I was the first contact you would make it the service department. Customer service and resolving the customer's needs were essential part of that position. Worked on several different computer programs and learned all the different models and engines of the Harley Davidson motorcycle. Was able to get the customer in and get their bike taken care of with 100 percent satisfaction. Managing the repair shop and getting bikes through in a timely fashion was crucial. Each customer was asked to complete a survey on their experience once they picked up their bikes. I did not receive one negative survey in my tenure at that dealership.

Service Advisor

MERCEDES BENZ OF EUGENE

February 2014 to May 2014

Successful customer service liaison between the customer and automotive technician. Responsible for essential communication with customers regarding service status. Exceeded monthly up-sale goals. Utilized several automotive programs and databases. Deputy Sheriff / Sergeant Lane County Sheriffs Department RETIRED

December 1988 to January 2014

A successful career in law enforcement spanning 26 years with documented success of directing and leading law enforcement goals and objectives. As Sergeant, responsible for management of the deputies, and setting expectations. Maintained officer schedules, reviewed reports, investigations. I was also involved in the hiring process for new deputies. I worked very closely with our HR Department in Personnel issues such as discipline and Union related issues. Deputy Sheriff duties included supervising and monitoring inmates' daily activities and general work assignments. Managed inmate behavior and utilized appropriate force as needed. Supervised inmates assigned to Inmate Work Programs. Controlled each post worked during shift to include documentation and safety inspections. Controlled inmate population and accounted for all inmates on and off self-held post. In depth knowledge of resolving complaints

Warehouse Manager

PROGRESSIVE MOBILE ELECTRONICS

March 1986 to June 1988

Responsible for multi-million dollar inventory, stocking, ordering, and issuing inventory to installers. Supervised the warehouse staff including scheduling. Communicated and worked with all involved with the company from the owner to the sales team, vendors, installers, and customers. Skilled salesperson, working towards sales manager position.

Manager Track N Trail

September 1984 to March 1986

Supervised the sales team in retail shop. Motivated through strong leadership example. Responsible for management of the staff including hiring, training, mentoring and scheduling. Encouraged exemplary and respectful customer service.

Aircraft Carrier Aviation Mechanic/storekeeper

U.S. NAVY

May 1981 to May 1984

Charged with inspecting aircraft before and after flights, performing final walkthroughs on aircraft for safety assurance, inventoried, ordered, stocked and managed aircraft parts. Part of an exhilarating team working in a highly dangerous, extremely difficult environment. Education

ASSOCIATES DEGREE in management

LANE COMMUNITY COLLEGE - Eugene, OR

Skills

• Strong communication and analytic skills (10+ years)

• Excellent management skills (10+ years)

• Detail oriented, able to succeed under pressure (10+ years)

• Extremely adaptable to difficult and stressful situations (10+ years)

• Expertise in sales (7 years)

• Outstanding problem solving skills (10+ years)

• Proven ability to promote teamwork and training (10+ years)

• Organized and motivated (10+ years)

• Dependable and loyal team player (10+ years)

• Enthusiastic leader with integrity and strong character (10+ years)

• Proficient with Microsoft Word, Excel, Outlook, and Power Point (10+ years)

• Aircraft Maintenance (6 years)

• Security (10+ years)

• Supervising Experience (10+ years)

• Mechanic Experience

• Behavior Management (10+ years)

• Warehouse Supervisor Experience (6 years)

• Quality Assurance (10+ years)

• Law Enforcement (10+ years)

• Military Experience (6 years)

• Computer Networking

• Warehouse Management (5 years)

• Management (10+ years)

• Equipment Repair

• Forklift (5 years)

• Sales Management (5 years)

• Program Management

• Conflict Management (10+ years)

• Mentoring (10+ years)

• Project Management (5 years)

• Logistics (7 years)

• Event Planning

• Maintenance

• Purchasing (5 years)

• Merchandising (3 years)

• Freight Experience (5 years)

• Employee Orientation

Military Service

Branch: US NAVY

Service Country: United States

Rank: E3

May 1981 to May 1986

AVIATION I worked on a flight deck on two seperate aircraft carriers. Assessments

Management & Leadership Skills: Planning & Execution — Highly Proficient May 2020

Planning and managing resources to accomplish organizational goals Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Management & Leadership Skills: Impact & Influence — Completed April 2019

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: Completed

Security Guard Skills — Highly Proficient

May 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient

Attention to detail — Familiar

May 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Supervisory skills: Motivating & assessing employees — Highly Proficient January 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient

Attention to detail: Inventory — Completed

April 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Completed

Scheduling & Planning — Completed

April 2019

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Completed

Work style: Conscientiousness — Familiar

April 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Research — Completed

April 2019

Measures a candidate’s ability to follow protocols, interpret statistics and graphs, identify errors, and choose research methodology.

Full results: Completed

Workplace safety — Proficient

July 2020

Using safe practices at work

Full results: Proficient

Written communication — Familiar

June 2020

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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