ROY JOSEPH
Email id: ***********@*****.**.**
Mobile No.: +919*********
Present Address:Vazhapilly House, Pudussery,
Choondal (P.O) Thrissur: 680502
OBJECTIVE
To seek a challenging job that involves learning and development at a company that encourages growth and enhances career building.
PROFFESSIONAL EXPERIENCE
PRINCESS CRUISE LINES LTD. CALIFORNIA
STAR PRINCESS SHIP
Position: Junior Waiter since 16 June 2019 – till date
Managing Silver Service operations in the restaurant.
Coordinate with the team.
Anticipate guests need and requirement.
Taking Food and Beverage orders and serving .
FOUR FOLKS HOSPITALITY
MHO4 FINE DINE /LOUNGE RESTAURANT
Position: Captain since 10 September 2018 – 10 March 2019
Managing day to day basic Service operations in the restaurant.
Coordinate with the team.
Train new staff and handle customer service as needed.
Supervise wait staff and food service of the restaurant.
Inventory on daily basis
Providing daily report to the management.
VIVA EDUCATION PVT. LTD.
Position: Sales Officer since 19 September 2016 – 05 JUNE 2018.
Managing the Sales & Marketing operations with key focus on overall business profitability by ensuring optimal utilization of resources.
Establishing business relationships with key clients, decision-makers & other distributors for revenue generation.
Possesses strong interpersonal and communication skills along with ability to meet the needs of clients.
Negotiate on prices, costs, delivery, and specification with buyers (schools) Generate sales
Making promotional activities and branding to schools, Sampling Books to the Schools.
Handling end to end sales process. Keeping up to date with products and competitors
Researching and sourcing potential business opportunities and contacts.
Managing ongoing business accounts while building new relationships.
Preparing Sales MIS, Reporting to Territory Manager on daily basis
FRANCO-INDIAN PHARMACEUTICALS PVT. LTD.
Position: Administration Assistant Sales & Marketing since 20.07.2015 to 10-09-2016
Tracking sales of 240 field executives to allocate incentives through self-developed spreadsheet templates.
Tracking and checking monthly travel expense and verification for 240 field force.
Hands on experience in working on field-force reporting software.
Performing specific analysis to identify key performance areas, brand coverage across the network of specialty doctors.
Analyzing ‘daily call’ reports and conducting subsequent follow-ups to achieve compliance.
Providing support to the Human Resources team in analyzing attrition trends across India.
QUEEN MARY2 : CUNARD CARNIVAL GROUP OCEAN LINER
Position: Administration assistant / Junior Waiter December 2011 to February 2015
Giving candidate’s entire picture of the policies which they should abide during thejob.
Administrating joining formalities & Audit the joining kit
Handling paper work for new joiners & verify, collect the document of the candidates.
Guide new joiners about various policies related to reimbursement
Communicate employee id & other useful information to all new recruits
Maintaining files Communicate employee id & other useful information to all new recruits and records of the employees.
Managing day to day basic operations in the office.
Providing daily report to the management.
Organizing meetings and taking appointments.
MINISTRY OF INTERIOR BAHRAIN GOVT.
Position: Captain (Coffee Shop) January 2010 to February 2011
LA MAISON DU CAFÉ FINE DINE REST. BAHRAIN
Position: Waiter (FINE DINE RESTAURANT) Dec. 2007 to Dec. 2009
ACADEMIC QUALIFICATION
Course
Institution
Board/ University
Percentage
Year
B.H.T.M.S
KOHINOOR COLLEGE
Mumbai
58%
2007
H.S.C.
N.I.O.S
Delhi
50%
2003
S.S.L.C.
B. S. S. Gurukulam High School
Kerala
57%
2000
PERSONAL INFORMATION
Place of Birth : Kerala, India.
Sex : Male
Civil Status : Married
Nationality : Indian
Passport No. : S8988136
Languages known: English, Hindi, Marathi, Arabic & Malayalam
I confirm that, the above information is true and correct to the best of my knowledge.