Sales Marketing/Customer service
Resume:
OBI-OKAFOR CHUKWUEBUKA
No. ** Abina Street, Off Randle Avenue, Off Akerele Road, Surulere, Lagos state, Nigeria. TEL: 080********, 080********. E-mail: **************@*****.***
PERSONAL DATA
Gender: Male. Date of Birth: 1st October, 1989. Place of Birth: Minna, Niger State. State of Origin: Anambra State. Local Govt. Area: Idemilli South. Marital Status: Single. Religion: Christianity. Nationality: Nigerian.
PERSONAL SUMMARY
I am a proactive and enthusiastic individual with the ability to work well both independently and in a team. Courteous and detail oriented with years of experience in exercising a high level of commitment to exceptional customer service in organizations. I am friendly, open-minded and receptive to new ideas. I bring a positive energy to any workplace and function well in a fast-paced/high volume environment. With familiarity in a variety of CRM tools. With exceptional communication skills, ability to work well in professional environments, strong customer service and selling abilities; I can assist in securing high-class reservations and maintain high customer satisfaction expectations.
KEY SKILLS
Excellent communication, leadership teamwork and negotiation skills
Proficient with; Microsoft Excel, Microsoft Word and has sound computer knowledge
Ability to learn fast and improvise with limited resources
Undaunted and good team player with interpersonal skills
Strong oral and written communication skills
Capacity to adapt to local context with good conflict resolution skills and work with people of diverse cultures
Strong material and human resource managerial skills with unique creativity and problem solving skill
Good accounting & Inventory Management with sales and marketing expertise
Good in relationship building & CRM
COMPETENCIES
Directing Solicitation
Preparing Presentations
Managing Special Events. Excellent organizational and time management skills.
Scheduling Advertising
Budgeting Sales
Preparing Reports and has Strong business acumen and professionalism.
Conducting Inspections
Managing Inventories and expenditure in a budget conscious way
Attending To Tradeshows & Meetings
Extensive knowledge of hotel operations.
CAREER EXPERIENCE
GOBI CONCEPTS LIMITED. (New Haven, ENUGU) 2008-2010
Post Held: Sales/Marketing Representative; Identified and generated leads through networking, cold-calling and marketing. Made calls to promote the products, and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximize business opportunities.
MARIBON INTERIORS. (Adesuwa Rd, BENIN CITY) 2010-2013
Post Held: Sales/Technical Assistant/Field Agent; Ensured optimal quality of all promotional material and achieved all objectives. I analyzed customer requests and requirements for goods and services rendered.
GOBI CONCEPTS LIMITED. (Airport Rd, BENIN CITY) 2013-2015
Post Held: Head of Admin; I worked closely with the regional managers and the OEM team to ensure sales and marketing activities are achieved within the budgets and timeframes. I was responsible for creating leads, following them up, and converting them into sales.
PERCH HOTEL AND SUITES. (Ijesha Surulere, LAGOS) 2018- 2019
Post Held: Accountant/Sales Manager; I collaborated with other teams to devise a feasible business budget and implement marketing strategies and I contributed in generating maximum revenue for the business by exceeding target sales and profit margins. I prepared sales budget and ensured compliance to the same. I also supervised all on-site meetings and achieved all sales targets.
EDUCATIONAL QUALIFICATIONS
NATIONAL OPEN UNIVERSITY OF NIGERIA 2017
B.Sc Political Science
GABMAY SECONDARY SCHOOL, BENIN 2012
Secondary School Certificate Examination (SSCE)
CHIAZOR NURSERY AND PRIMARY SCHOOL 2001
First School Leaving Certificate
AREAS OF EXPERTISE
Sales Development
Business expansion
Securing new accounts
Online media planning
Direct sales
Marketing
HOBBIES
Reading, Sports, Travelling, Games (chess & crosswords), Music
REFEREES
MR. JOSHUA UZODINMA (MD/CEO)
Maribon Interiors
Benin City
Edo State.
ENGR. ANTHONY EZEAGWU (MD/CEO)
Traveny Engineering
Port Harcourt
Rivers State.
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