Customer Service Accounting
Resume:
ANISH DILIP KOTADIA
**********@*****.***
Career Motive
To bring out the best in me by constantly improving my skills this will help the organization as well as a human being to achieve our targets. Grasping all the opportunity I get and become the person who can be trusted by team mates. Current Employment Details
Employer name : First Desk Solutions LLP – Mumbai,
Designation : Senior Account Officer (Full Time)
Date of joining : July 2020 – till date
Current Job Profile
Verify, allocate, post and reconcile accounts payable and receivable
Produce error-free accounting reports and present their results
Analyze financial information and summarize financial status
Spot errors and suggest ways to improve efficiency and spending
Provide technical support and advice on Management Accountant
Review and recommend modifications to accounting systems and procedures
Manage accounting assistants and bookkeepers
Participate in financial standards setting and in forecast process
Provide input into department’s goal setting process
Prepare financial statements and produce budget according to schedule.
Plan, assign and review staff’s work
Support month-end and year-end close process
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Previous Employment Details
Employer name : NHS Corporation – Rajkot,
Designation : Manager (Full Time)
Period served : June 2019 – April 2020
Job Profile
Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed. Previous Employment Details
Employer name : Ets.Dream-Land (AAG Wood) – Africa, Congo (DRC),
Designation : Director cum Senior Accountant (Full Time)
Period served : Feb 2014 - May 2019
Job Profile
Maintain daily, monthly, yearly accounts and reports to head office through mails.
Managing holistic customer budget, including trade, marketing, and overhead expenses.
Deliver annual volume and profit goals of wood sales and effectively drive the business results.
Leading and managing customers to support sales growth and operations of machines and woods.
Managing employee’s payment and work environment, including onboard training and tracking their performance.
Response to enquiries from clients, internal staff, investment departments and head office to resolve issues or reconciliation expectations. Previous Employment Details
Employer name : Domino’s Pizza – Mumbai,
Designation : Customer Service Executive in Grade(TM4B)
Period served : July 2012 – Jan 2014
Job Profile
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
Other duties as assigned.
Previous Employment Details
Employer name : Domino’s Pizza –Mumbai,
Designation : Team member(part time)
Period served : Nov 2011 - June 2012
Job Profile
Taking phone calls
Filling out specific orders
Making pizzas
Completing cash transactions with customers that come to pick up food orders.
Other duties as assigned.
Academic Details
B. Com from Mumbai Board in 2014
Gujarat State Board of Higher Education in March 2011
Gujarat State Board of Secondary Education in March 2009 Computer Efficiency
MS Packages : MS-OFFICE,, MS-Excel, MS-Power Point
Typing Speed : 30 to 35 wpm.
Certification
Poojara Institute Certified in Mobile Phone Repairing
TALLY ERP9 completed in SUNRISE COMPUTER
Skill Set
Positive attitude thus helps in problem solving.
Quick learner and have good grasping abilities.
Visionary, Goal oriented.
Unity and Discipline, Always Flexible For Work.
6 + years of Experience in Tally ERP9.
The above furnished information is true to best of my knowledge. Place: Rajkot
(Anish D Kotadia)
Personal Details
Date of birth : August 31, 1992
Marital Status : Married
Nationality : Indian
Languages : English, Hindi,Gujarati,Swailli
Contact Information
Address : “Arzu Sadan”,Street No 3B,Gandhigram,Rajkot,Gujarat-360 007
Mobile : +91-771*******
Email ID : **********@*****.***
Contact this candidate