Social Media Technical Writer

Dixie Pomerat

**** ******** ***, ****** ** *****

*******@*****.*** / 251-***-****

Strong knowledge of cloud-based platforms and business software, MS Office expert, MailChimp, and social media. Detail-oriented and flexible.

Government Projects Admin at Rivi Consulting Group LLC, Atlanta, Georgia October 2017 - June 2019

Developed an online school program and handled application with Georgia Non-Public Education Commission until school certification in October 2019. Google Apps, Federal, state and county proposal writing and formatting, invoicing, Adobe Acrobat, QuickBooks. Worked from home, visiting Atlanta when needed.

Program Administrator at Mobile Bay National Estuary Program November 2015 - November 2016

General office tasks: calendaring, mail, supplies, inventory, office equipment updating, documents of all kinds, meeting coordination, and file organization. I also performed technical document editing, social media setup and sharing, and developed copy and content for a new website, Google Apps. Onsite. Administration at The Listening Project

2010 - 2015

Moved grassroots community-organizing non-profit to the cloud and setup online donor management. Database mgt, e-newsletter in MailChimp, website maintenance, domain management, manual editing, format, design & printing; development of print materials for this community organizing non-profit. Some social media. Maintained website, did a facelift (site is written in PHP) and domain mgt. Researched and found a low-cost, well-reviewed donor management system, setup, import/export donor data from old program to new, eBook development.

Member & President, Board Of Trustees, UU Fellowship of Mobile 2013 - Present

I work with the UU Fellowship in Mobile as a member, Board member and President. I have worked on media, given talks, approached speakers, and developed relationships with local and state organizations. I helped develop workshops for the Board, have led the Finance Team through an internal audit, reshaped committee and program work, and developed congregational meetings using facilitators for large group processes. I sit on the Mobile and Escambia County Environmental & Lead Coalition Committee.

Blogging, Social Media & Curation at post in space February 2009 - 2015

Over 500 posts for a niche blog on education policy, alternatives, and current issues. Mastered technical and complex issues and sources; video and audio transcriptions, high-quality technical content. One post was listed in Linguist News, another linked by a Huff Post writer, influential in the targeted community. Blog promoted on G+ where I curated a stream of over 21,000 followers on the G+ platform, YouTube channels, and Pinterest boards. I built custom RSS system tracking over 500 feeds, often surfacing stories for wider media, helping to shape conversation in this area on many platforms. No linkbait and drama-free. On hiatus.

Search Engine Evaluator at LeapForce, Inc. (Google) March 2011 - January 2013

Performed search engine evaluation according to 300+ page criteria. Gained strong working knowledge of SEO and search dynamics. Achieved multiple certifications. Also qualified for Bing search team but chose LeapForce (Google). Remote work.

Technical Support Coordinator at Xante, Inc.

2005 - 2008

Administrative and technical documentation support for 15 technicians and several managers across several departments in a fast-paced, market-driven company with multinational employees. This was a digital printing environment with highly innovative imaging devices of many kinds; wrote a technical manual for violet-metal digital imaging device; technical documentation coordination, branding and development: writing, editing, reviewing, extensive formatting, printing, help files, internal documentation, specification sheets, archiving; knowledge base development, maintenance and editing working with office in Belgium; spreadsheet development for tracking data and cataloging all support calls, developed with a software programmer; server organization; specification database; onsite training conference coordination for international technicians; employee records and policies; training materials, coursework and policy documents. Deep knowledge of digital imaging technologies, paper and print techniques, full in-house printing press.

Technical Writer - Freelance Work

September 2006 - December 2006

Helped write software specifications drawn from legal statutes for businesses wanting to incorporate in Arizona for a database specification.

Educator & Community Work

January 1993 - June 2005

Homeschooled three children and tutored math using Singapore math and Cambridge O-level materials, several years attendance at Mobile Math Circle at the University of South Alabama. I started an inclusive homeschool covering at local UU church where I developed paperwork and transcripts of various kinds. I covered educational policy issues on my blog.

Scriptwriting

1983 - 1994

I developed and wrote several screenplays. A teleplay on TMJ, written with a woman who had journeyed through the disease and asked me to write her story. I did in-depth interviews with multiple medical specialists, surgeons, and dentists as well as research on this emerging syndrome. The script was accepted for reading by the Friedman Production Co. I have used my scriptwriting skills for planning and storyboarding for video/audio work as well as for instructional design purposes in in-house media work. Software/Hardware Testing at XXCAL, Inc.

1989 - 1991 (2 years)

In-house software and hardware testing for this boutique testing business including full beta test of PFS Write. Team Leader for hardware testing project for Hewlett-Packard; implemented a tracking system that

exposed contractors filing false hours; performed multiple software program testing suites. As a contractor, I catalogued video training materials for clean room operators in the Satellite Division of Hughes Aircraft, Inc.; First Bank software documentation team. XXCAL, Inc. testing certification service is now located in Japan. https://www.linkedin.com/company/xxcal-inc Lead Technical Writer at Laser Connection, div. of QMS, Inc. 1985 - 1988

Designed, wrote, illustrated, and supervised photography, printing and binding of technical manual for PostScript upgrade for laser printers. All work done in PostScript and on equipment itself. Created format still in use by daughter company. Additional documentation for a scanner, a Mac to PC file transfer device, font cartridges, toner cartridges and internal documentation including several languages, marketing materials, technical illustration, help files, and copywriting (won ADDY award for copywriting and link to excellent manual review in InfoWorld is below). My work formed the basis of the documentation for the QMS 800 and ColorScript, the first desktop color laser printer. QMS, Inc. is now Konica-Minolta. Daughter company is Xante. Inc.

Lab Manager at University of South Alabama

September 1983 - 1985

Maintained and managed a computer audio-visual lab of Apple IIe and IBM PC computers. Provided instruction in word processing, DOS and CPM classes for Humanities faculty. Resource for faculty technical support.

Registration Clerk at University of South Alabama

1982 - 1983

Registration clerk for Continuing Education courses. Compiled and printed first course catalogue, designing cover and working on a dedicated word processor. Mobile Chamber of Commerce

1981-1982

Assistant to Executive Secretary for the

Education

Extreme learner & professional student who took a lot of classes but no degree.

● C. G.Jung Institute, analytic psychology, 1988 - 1993 classes and seminars over many years, both in Los Angeles and New Orleans, LA

● University of South Alabama, 1990 - 1991 computer classes, HyperCard stack development

● UCLA, 1989 - 1990 scriptwriting

● Nolen-Schmidt Studio, apprentice, 1981 - 1983 etching, watercolor, oil, drawing

● The University of New Mexico, 1974 - 1980, philosophy major, languages, cinema history

Contact this candidate