Mwangi Caroline Wambiu
Mobile No: +254-***-***-***
Email: ********.******@*****.***
Career Profile I am a graduate with a degree in Records Management & IT and over 7 years of experience as Data Associate in Digital Divide Data doing information management. I possess extensive experience in digitization, and records management in general, excellent interpersonal, communication and analytical skills, the ability to influence decisions and to develop positive relationships both internally and externally. I enjoy being part of developing, motivating, training and managing a team. My desire is to bring efficiency in the organization’s procedures and hence facilitate competitive growth. Seeking a challenging position where I can exercise my professional experience in information and records management to unlock my potential for growth.
Education
July 2013- July 2019
Kenyatta University
Bachelor of Science Records Management & IT
Jan 2003 - Dec2006
Ruchu Girls Secondary School
Kenya Certificate of Secondary Education
Technical
Qualifications
June 2010 - March 2011
Institute of Advanced Technology
International Computer Driving Licence (ICDL)
Web Design (1&2)
Computer Programming (SQL, JavaScript)
User Support Professional (USP)
Network Support Specialist (NSS)
Skill Set Communication Skills: Excellent communicator who effectively conveys information both verbally and in writing. I am also a keen listener and gives prompt feedback.
Interpersonal Skills: I am able to work in a team, to build agreement and navigate complex and appropriate frameworks. I have the ability to develop effective working relationships with other project counterparts. Ability to plan, coordinate and organize workload while standing aware of changing priorities and competing deadlines.
Analytical skills: I have adverse knowledge in data collection, data analysis and organization skills. I am able to work in a fast-paced environment and to deliver results in time regardless of the pressure from work.
Team player: Works as a competent member of the team, willingly providing back-up support for coworkers when appropriate and actively supporting group goals.
Computer Skills: Proficient in the use of Microsoft Excel, Word, Outlook, PowerPoint, Internet and Email.
A life-long learner: I always believe I can do better and do welcome constructive criticism knowing I only get better tomorrow when others point out where I’ve missed things or failed today.
A detailed doer: I take ownership of every idea I touch and execute it. I have been in charge of review of work completed by the team in Nor1 project.
Leadership skills: I have been able to lead others in undertaking different projects and training new colleagues on the projects entrusted to me. Everyday has been a learning opportunity.
Problem Solver: I’m a critical thinker as well as a perfect problem solver. I have been able to solve conflicts that arise in the team as well as address misunderstandings that arise once in a while from the client in matters to do with work. Work
Experience
March 2012 to date Digital Divide Data Kenya
Position: Data Associate, Content Services
Nor1 Project Lead (2014 to date)
Nor1 is the leader in hospitality merchandising technology. The platform helps hotels and hospitality organizations to provide real time data driven, highly relevant and personalized pricing and merchandising solutions exactly when the guests are willing to buy the upgrades so as to enhance their stay.
Responsibilities:
Migrating hotel’s information from manual to an online platform as well as retrieving hotel’s files upon request by the clients.
Managing hotel users’ contact records in an online platform for ease in retrieval.
Keeping record of all the hotels’ completed for client’s final report as well as maintaining the printed documents for comparison.
Filing all the completed files together for reference by the finance Department. Achievements:
Increased the loyalty and satisfaction of the clients.
Collaborated with other colleagues during assignments which accelerated the rate of work submission by 50%.
Increased efficiency in my team by 100% through outstanding cooperation and support.
Created an exceptional client experience in assignments despite the strict timelines.
Developing strong and trusted relationship with clients. Good guides Project Lead (2014-2018)
The project involves retrieving product data from the official website and storing this information in a database for reference by the client. Responsibilities:
Scrapping product information i.e., name, UPC, description, size, price, image, ingredients and product URL from the manufacturers’ website
Managing the data in a database which is in turn combined with authoritative information on the health effects of chemicals.
From the information captured products are then rated so that the consumers can have instant access to credible information about products that would be very difficult for anyone to develop on their own.
Updating the database to ensure that product information captured is up to date. Achievements:
Doubled the productivity through the use of excel formulars to review and correct errors.
Met 100% quality standards set by the client by reviewing work submitted by the team members.
Earned the client’s trust and the project got extended with 2years and team members moved from 2 to 6.
Field Research (2012-2014)
Introduced an insurance cover for pregnant women in slums and poor backgrounds. Responsibilities:
Visiting young women in Majengo area and registering them on M-Kadi.
Encouraging the new members to start saving immediately. Achievements:
Completed the project before the deadline.
The project provided me a good means of bonding with people and boosted my interpersonal skills.
Additional
Information
Trainings and other relevant skills.
Awarded a Certificate of Merit for an outstanding performance and high quality standards in Nor1 project.
Taking initiative and goal oriented- Participation in the International Organization for Standardization- ISO 9001: 2015 Quality Management System awareness training.
Leadership potential- Led two projects in DDD. Nor1 and Goodguides.
Organizational skills and a Team player-Working closely with a team of professionals at DDD with various backgrounds geared towards accomplishing the organization’s mission.
LMS proficiency series - Participation in DDD Learning Management System courses. Hobbies and Interests
I find Researching and Reading relaxing but also love socializing to bond with people. Personal Attributes:
High Integrity
Persuasive
Confidential
Referees
Fredrick Soo
Production Manager, Digital Divide Data Kenya Ltd
Cell: +254-***-***-***
********.***@*****************.***
Calvince Odemba
Social Impact Manager, Digital Divide Data Kenya Ltd Cell: +254-***-***-***
********.******@*****************.***
Dr. Zipporah Gichuhi
Chair Library & Information Science, Kenyatta University Cell: +254-***-***-***
*******.********@**.**.**