Shawn Kane

Marketplace Appeals Clerk - MAXIMUS Federal Services

Scranton, PA 18505 adkxet@r.postjobfree.com 570-***-****

Work Experience

Marketplace Appeals Clerk

MAXIMUS Federal Services - Pittston, PA January 2019 to Present

•Gather the facts of Health Insurance Marketplace appeals in a meticulous manner.

•Issue informal resolutions to appellants based on federal laws and regulations.

•Determine eligibility factor changes and update applications for appellants due to changing factors.

Marketplace Appeals Worker

Aerotek Inc - Pittston, PA (Temporary employee)

May 2018 to January 2019

•Facilitate federal hearings between a Federal Hearing Officer and an appellant.

•Provide customer service assistance to appellants in regaining tax credits for health insurance.

•Utilize a variety of computer programs to aid in the efficiency of the appeals process.

Cashier

Gerrity's Supermarket - Scranton, PA August 2011 to May 2018

•Maintain accuracy by reconciling cash drawer and restoring adequate cash and coins for transactions.

•Assist customers with selecting and customizing available items.

Education

Bachelor Of Arts in Political Science Pennsylvania State University - University Park, PA 2017

Skills

•Excellent communication skills

•Detail Oriented

•Poised under pressure

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