Manager Executive
Resume:
SELVARANI LAKSHMIKANTHAN
MBA IN HUMAN RESOURCE MANAGEMENT
Contact No: +971-**-***-****
E-mail: *********.******************@*****.***
OBJECTIVE
To pursue a challenging and growth oriented job, where I can enhance my skills, develop my
knowledge and put maximum efforts in accomplishing my assignments, thus ensuring job
satisfaction by actively taking part in companys growth and development.
PROFESSIONAL SUMMARY
o Currently working as a HR EXECUTIVE in MERRIFIC TECHNOLOGIES, Chennai. o Professional with
overall 7.3 years of work experience out of which 2.1 years of extensive experience as HR
executive with proven expertise in implementing the policy and procedure, recruiting and hiring.
o Extensive experience and consummate achievements building multiple best-in class
organizations.
o Skilled in attracting the most qualified employees and matching them to jobs for which they are
well suited.
o Pivotal contributor to senior operating and leadership executives, providing leadership for
multiple acquisitions, from due diligence to conversion.
OUTLINE
Highly motivated individual to achieve the targets and set objectives
Excellent communication skills and proven interpersonal skills with dynamic training and
management abilities
Demonstrated ability to serve as a solid link between customers and businesses
Consistent contributor to the success of emerging corporate Services.
CAREER CONTOUR
MERRIFIC TECHNOLOGIES, Chennai
Designation: HR Executive
Date: Sep - 2017 to Till date
Roles & Responsibilities:
SELVARANI LAKSHMIKANTHAN
MBA IN HUMAN RESOURCE MANAGEMENT
o Assist the HR manager in planning of Organizational recruitment.
o Take the interview of the recruiters.
o Make the joining documents of recruiters.
o Convey the Policies and rules to the employees.
o Maintain the records of employees.
o Track the daily attendance of the employees.
o Present the employees performance report in front of HR manager.
IndusInd Bank Limited, Chennai
Designation: Customer Service Manager
Date: Dec - 2013 to Aug 2017
About the company:
o IndusInd Bank boasts of more than 800 branches and over 1500 ATMs spread across the country.
The Bank also has representative offices in London, Dubai and Abu Dhabi. We will consistently
add value to all our stakeholders and emerge as the best-in-class in the chosen parameters
amongst the comity of banks, by doubling our profits, clients and branches within the next
three years.
Roles & Responsibilities:
o Open a Current and Saving accounts to the customers
o General enquiries, Address Changes and Issuing Check book were done
o Not only I could succeeded for achieving the targets in life insurance but also Fixed Deposit,
Credit Card and Secure Card targets were focused every month
o Customers feedbacks were focused from Deepening files and update the database every day
o As per the customer request, Pin change, Check book and ATM card were dispatched
Justdial pvt Limited, Chennai.
Designation: Customer Service Executive
Date: March 2009 to Dec 2010
About the company:
o The Companys goal is to create long-term shareholder value by enhancing its position as a
leading local search service. The company's philosophy focuses on end user experience
through feedback, innovation, teamwork and integrity. The company bridges the gap
between buyers and sellers by helping buyers find the right providers of products and services
while helping sellers improve the efficiency of their marketing channels.
Roles & Responsibilities:
SELVARANI LAKSHMIKANTHAN
MBA IN HUMAN RESOURCE MANAGEMENT
o Demonstrated ability to serve as a solid link between customers and businesses
o In depth knowledge of meeting sales expectations and goals.
o Assist customers with returns, purchasing store protection plans and service packages. o
Answer telephone inquiries from customers and stores regarding the status of units and other
service issues.
o Generated ticket for problems that cannot be resolved over the phone.
o Maintaining call logs and customer feedback.
Thinksynq Solution pvt Limited, Chennai
Designation: Customer Service Executive
Date: Feb-2008 to Sep-2008
About the company:
o ThinksynQ is a Consulting and Knowledge Process Outsourcing solutions provider delivering
innovation to our clients. Our strength lies in delivering end-to-end consulting and operations
support. Our services include strategic and operations consulting support in day to day
operations, business analytics and contact center for outbound/inbound customer service
including acquisition calls.
Roles & Responsibilities:
o Beginner experience with the Marketing analytics for Prospect Management system. o
Expertise in brand development, customer relations and needs assessment and telemarketing. o
Quick study, with an ability to easily grasp and put into application new ideas, concepts and
methods to find new customer.
o Explain attractive data plans to Customer and update the customers follow up.
o Interpersonal, analytical, and problem resolution skills. Thrive in both independent and
collaborative work environments.
ACADEMIC RECORDS
Master of Business Administration in Human Resource
Annamalai University - Chidambaram
Class 2011
Bachelor of Arts in Sociology
Stella Maris - Chennai
Class - 2007
Higher Secondary
St. Raphaels girls School
Class 2004
SSLC
St. Raphaels girls School
Class 2002
SELVARANI LAKSHMIKANTHAN
MBA IN HUMAN RESOURCE MANAGEMENT
COMPUTER SKILLS
MS Excel (Pivot Table, Count if, Concatenate, If, Vlookup)
MS Access, MS Word, Power Point, ASAP Utilities
PERSONAL DETAILS
Father : P. Lakshmikanthan.
Date of Birth : 03-Mar-1987.
Gender : Female.
Marital Status : Married.
Languages Known : English, Tamil, and French
Nationality : Indian.
Passport No. : R0243468 (Valid up to May 2027)
Address : No.134/3, Ganesan Manor, 2nd Floor,
Velachery, Chennai 600 042.
EXTRA CURRICULAR ACTIVITIES
More than 3 years of work experience in NCC and Social Awareness Programs during the Bachelor
degree in Stella Maris in Chennai
DECLARATION
I hereby declare the information that I mentioned above is true to the best of my knowledge.
Signature
Selvarani Lakshmikanthan
Contact this candidate