PROFESSIONAL F&B ASSOCIATE ASHISH DEVDAN

& BUTLER IN LUXURY HOTELS, adkx9d@r.postjobfree.com

RESORTS AND CRUISE. Skype Id. live:devdan.ashish

Passport No. R0578361

+91-702*******

SUMMARY

3+ years of experience in F&B Department.

CAREER OBJECTIVE

To work with an organization where I can utilize my skills and knowledge to make significant contribution to the organizations growth and development and in turn I will get an opportunity to exposure and expertise that would help me to build strong and successful career.

Currently looking to join a suitable organization that rewards hard work, welcomes experienced skillful employee and offers good opportunities for career development.

SKILLS

Being able to work for long hours

Excellent customer service

Sales ability

Handling guest complaints Multi-tasking

Excellent ability to work in a fast paced environment

EXPERIENCE

Jul-2018 - Till Today Genting Hongkong (Genting Dream Cruise)

Waiter

Provide excellent customer services

Always strive towards best customer satisfaction Greet customers and present menus

Make suggestions based on their preferences Take and serve food/drinks orders

Up-sell when appropriate Arrange table settings

Keep tables clean and tidy at all times Check products for quality

Deliver checks and collect payments (learned to make reports)

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines

Oct-2017 - Jun-2018 Della Adventure and Luxury Resort

Butler

Providing personalized service to guests

Having a deep knowledge of all hotel amenities for guests

Working with all departments (housekeeping, food services, etc.) to meet guests’ needs

*In Brief:

Meet guests when they arrive and getting them settled in their rooms. Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.

Have a thorough understanding of all spirits and specialty foods in stock

Assess and restock wine and spirit collections as necessary Serve meals and pour drinks for guests

Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests

Run errands for guests when necessary

Ensure guests’ rooms are clean and tidy up when necessary Recommend and arrange amenities for guests

See guests off when they check out Remain well-groomed at all times

Keep up-to-date on all hotel policies on safety and hygiene

Perform all duties with discretion, professionalism and a pleasant demeanor

Jul-2016 - Oct-2017 ITC Grand Central, A luxury collection Hotel Mumbai

Guest Service Associate and Butler Responsibilities as above

Nov-2014 - Apr-2015 Holiday Inn Mumbai International Hotel

Trainee

Undergone 22 weeks training in F&B, Front office, Housekeeping, Food production departments.

EDUCATION

DEGREE / COURSE

INSTITUTE / COLLEGE

UNIVERSITY / BOARD

PERCENTAGE

/ CGPA

YEAR OF PASSING

Bachelors of hotel management (BHM)

Rizvi college of Hotel Management and Catering Technology

Mumbai University

Successful

2016

HSC

V.P.M. College Mulund East

Mumbai

63 %

2012

SSC

Gurukul Highschool Lonavala

Pune

73 %

2010

ACHIEVEMENTS

Beverage seller : Appointed as a beverage seller in an Exclusive Restaurant.

Lobster Ink Candidate : I am certified lobster ink candidate. Lobster Ink provides best hospitality knowledge worldwide.

Butler Service : I had got transferred from Guest Service Associate to Butler service within a probation period on my first job.

Computer Proficiency : Completed Three Months MS-CIT course at Aditi Computers, N.S. Road, Mulund (W).

STRENGTHS

Hard and efficient working.

Adaptable in any kind of environment.

AREAS OF INTERESTS

Food and Beverage, Butlers, Front Office

HOBBIES

Dancing, Drawing, Singing

PERSONAL DETAILS

Address : 80 - Girijabai Chawl, near Mangal Archana society, Nahur Gaon, Mulund (W), Mumbai 400080

Passport detail : R0578361

Indian CDC no. : MUM 417202

Date of Birth : 08/05/1995

Gender : Male

Nationality : Indian

Marital Status : Single

Languages Known : English, Hindi, Marathi, Telugu, Gujarati

Job Location : Anywhere in India & abroad

Industry : Hospitality & Tourism

Religion : Telugu Christian

DECLARATION

I hereby declare that the statement made above are true, Complete and correct to the best of my knowledge and belief.

Date :

Place : ASHISH DEVDAN

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