Quality improvement

CarrieMcGraw

QUALITY IMPROVEMENT DATA ANALYTICS HEALTHCARE CLINICAL ADMINISTRATION

847-***-**** *********@*****.*** Chicago, Illinois www.linkedin.com/in/carrie-a-mcgraw

Quality improvement leader successfully integrating patient care, operations, and organizational resources to drive results. Expanded nursing expertise to focus on quality initiatives, collaborative strategy, leading teams, and engaging stakeholders in next-level performance and efficiencies.

KEY SKILLS

• Quality Improvement • Clinical Data Optimization • Program Management • Strategic Quality Initiatives

• Stakeholder Collaboration • Quality Campaigns • Virtual Presentations and Training • Data Analysis

• Operational Leadership • Budget Management • Data Integrity • Employee Engagement

PROFESSIONAL EXPERIENCE (not chronological)

Quality Improvement Manager - Qualitative Registry

American Society of Anesthesiologists 2019 to present Schaumburg, IL + Remote

Provide operational leadership to two clinical registries, the Anesthesia Incidence Reporting System (AIRS) and the Closed Claims Project (CCP). Partner with the system architect to optimize the closed claims database to improve efficiency with coordinating site visits, data quality assurance, data availability, and creating a malpractice company portal to support transferred data privacy and security. Manage the AIRS Monitor publication process and act as the liaison to provide strategic direction to registry oversight committees.

Direct the revision of the data quality assurance process from cumulative to concurrent to increase available data measurement and accuracy

Partner with physicians in revising data collection forms to improve site visit productivity, interpret current trends in anesthesia practice, and increase accuracy in reporting

Develop new standard operating procedures for the CCP and revised AIRS to support optimal data integrity, privacy, and security

Create project plans for the board of directors’ meetings, data reports for quality initiatives for anesthesiologists, and automated data request forms

Quality Program Manager - Surgical Clinical Reviewer

Advocate Good Shepherd Hospital 2010 to 2015 Barrington, IL

Developed and implemented the surgical quality outcome program (ACS NSQIP). Drove results through collaboration with physicians and other departments to design, execute, and monitor two multidisciplinary initiatives using quality improvement principles. Acted as the liaison for NSQIP steering Committee.

Synthesized trended and transfer data into actionable outcomes for executives, physicians, and nursing staff

Top NSQIP results in Advocate Healthcare first quarter; program deemed “Meritorious” by American College of Surgeons for the 2014 reporting period

Reduced problematic surgical outcomes resulting in a one-year savings of over $400K

Decreased General Surgery Pneumonia odds ratio with the initiation of a Pneumonia Prevention Protocol project from 1.15 to 0.92, equalling approximately $71K savings within three months

Quality Coordinator – Nursing/Magnet

Northwestern Kishwaukee Hospital 2017 to 2018 DeKalb, IL

Consulted with senior leadership to identify deficiencies and implement resolutions using quality improvement principles. Responsible for program management to increase nursing council exposure, thought leadership, and activities to drive improved health outcomes.

Analyzed accuracy and provided recommendations on Magnet Accreditation data (Press Ganey, NDNQI) to senior leadership

Designed and conducted employee engagement activities for the Magnet Accreditation resulting in a 20 percent improvement in satisfaction scores

Developed and managed a hospital-specific intranet site and Magnet data dashboard to track data to achieve accreditation

Clinical Nurse Manager - Surgery

OSF St. Anthony Medical Center 2015 to 2016 Rockford, IL

Led daily operations of the operating room through oversight of 100+ healthcare staff, budgets, annual reviews, practice guidelines, process training, coaching nurses, and payroll. Developed a passion for quality improvement with a collective focus on continuous quality improvement and risk reduction in patient care.

Supported collaborative staff relationships through regular meetings with leadership and staff

Mediated physician and staff conflict resolution to ensure a collaborative work culture

Oversaw a $3 million operating budget

Registered Nurse and Associate Medical Director Project Manager Roles Overview

After multiple corporate restructurings over the past few years, transitional nursing roles provided continuous employment between progressive quality improvement roles.

Over 15 years, developed a critical understanding of patient care as a registered nurse in multiple facilities. Developed proficiency in surgical and pediatric nursing and cultivated a quality focus as a Nursing Institutional Review Board and the Nursing Research Council member.

Managed physician engagement, surgical services team, and physician collaboration

Developed educational modules for new surgical nurses while mentoring new nurses and surgical technologists

Participated in Nursing Research Program

Led pressure ulcer reduction and prevention initiative and provided follow-up educational sessions

EDUCATION, CERTIFICATIONS, AND COMPETENCIES

MS – Nursing Business Focus on Clinical Research Administration

Honors George Washington University, Washington, D.C.

BS – Nursing Louis University

Quality Certification National Association for Healthcare Quality (in progress)

Fully versed in Microsoft Office applications (Excel, PowerPoint, Word, and Outlook)

Present, train, and collaborate on various virtual platforms (Teams, Zoom, etc.)

PROFESSIONAL AFFILIATIONS

Member, National Association for Healthcare Quality

Member, Association of Peri-Operative Registered Nurses (AORN) – current

Association of periOperative Registered Nurses (AORN): President of Local AORN Chapter (2013–2014); AORN Nursing Research Committee (2014-2015); and AORN Congress Education Planning National Committee (2012- 2014)

PRESENTATIONS, PUBLICATIONS, AND RESEARCH

Lateral Violence in the Perioperative Setting, co-presenter, AORN Congress, March 2011.

Lateral Violence in the Perioperative Setting, speaker, Illinois Society of Peri-anesthesia Nurses, Spring Conference, March 2010.

Lateral Violence in the Perioperative Setting, speaker, Illinois State Assembly of the Association of Surgical Technologists, Annual Meeting and Workshop, November 2009.

Pressure Ulcers in the Operating Room: Reducing the Incidence of Erythema Research, poster presentation and award winner, AORN Congress, 2009.

C.A. McGraw and D. Wool, MD. “Bariatric Surgery: Three Surgical Techniques, Patient Care, Risks, and Outcomes,” AORN Journal, August 2015.

Bigony, L., Lipke, T., Lundberg, A., McGraw, C.A., Pagac, G.L., and Rogers, A. “Lateral Violence in the Perioperative Setting,” AORN Journal, April 2009.

Lead author/co-Principal Investigator - Comparison and Validation of the Barrington Scale Versus the Acute Kidney Injury Risk Index in Assessing Surgical Patients Who are at Risk for a Postoperative Kidney Injury,” 2012.

Principal Investigator - Pressure Ulcers in the Operating Room – Reducing the Incidence of Erythema 2009.

LICENSURE

Illinois Registered Nurse License No. 041.299772, exp. 5/31/2022

PHP Protection of Human Subject certificate, 2019-2022

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