Manager Service
Resume:
SELINA GOUNDER ** EBONY CRESCENT,
CIRCLE PARK
WYEBANK, KLOOF
CELLPHONE: 061*******
EMAIL: *******.********@*****.***
ID NUMBER: 910**********
GENDER: FEMALE
MARITIAL STATUS: MARRIED
DRIVERS LICENSE: YES (CODE 10)
NATIONALITY: SOUTH AFRICAN
HOME LANGUAGE: ENGLISH
CRIMINAL OFFENCES: NONE
DEPENDANTS: TWO
BOOKING CLERK
HYUNDAI- HARBOUR VIEW- DURBAN
BOOKING CLERK
SEPTEMBER 2020- CURRENT
• ANSWERING AND FORWARDING CALLS TO THE RELEVANT PERSONS
• BOOKING VEHICLES IN AT WORKSHOP
• OPENING OF JOBS CARDS ON CDK PROGRAM
• AUTOMATE KNOWLEDGE
• PROVIDING SERVICE HISTORY ON VEHICLES
• ENSURING FILING IS DONE UP TO DATE
• ASSISTING SERVICE ADVISORS WITH AUTHORISATIONS
PERSONAL PROFILE
CAREER HISTORY
• RECEIPTING OF CASH SALES
• DAILY CASH CONTROL LEDGER
• BANKING
• AUTHORISATION FOR SERVICES ON VEHICLES
• QUOTATIONS FOR REPAIRS AND SERVICES
• LIAISING WITH CLIENTS DURING THE DAY ON UPDATES
• COSTING JOB CARDS
• POSTING/ CAPTURING SUBLET INVOICES
RECEPTIONIST/BOOKINGS CLERK/ SERVICE ADVISOR
TEKTON AUTOBODY REPAIRS - WYNBERG
SERVICE ADVISOR
MARCH 2020 TO MAY 2020
• ANSWERING AND FORWARDING CALL TO THE RELEVANT PEOPLE
• MAKING APPOINTMENTS
• BOOKING IN CLIENTS
• UPDATING CLIENTS, WEBSITES AND INSURANCES
• MAKING SURE THE FRONT OFFICE IS CLEAN AND TIDY
• ENSURING ALL VEHICLES ARE SANITIZED ACCORDING TO COVID-19
• RECEIVING PAYMENTS FROM CLIENTS AND GENERATING INVOICES RECEPTIONIST / BOOKING CLERK/ SERVICE ADVISOR
HYUNDAI- PINETOWN
MARCH 2016 TO DECEMBER 2019
• ANSWERING AND FORWARDING CALLS TO THE RELEVANT PERSONS (15 LIN E EXT)
• BOOKING VEHICLES IN AT WORKSHOP
• CSI CALLS FOR SERVICE ADVISORS
• HANDLE ALL CUSTOMER COMPLAINTS FOR THE DEALERSHIP AND WORKSH OP
• OPENING OF JOBS CARDS ON CDK PROGRAM
• AUTOMATE KNOWLEDGE
• PROVIDING SERVICE HISTORY ON VEHICLES
• ATTENDING TO CUSTOMER SHUTTLES
• ENSURING FILING IS DONE UP TO DATE
• ASSISTING SERVICE ADVISORS WITH AUTHORISATIONS
• RECEIPTING OF CASH SALES
• DAILY CASH CONTROL LEDGER
• BANKING
• AUTHORISATION FOR SERVICES ON VEHICLES
• QUOTATIONS FOR REPAIRS AND SERVICES
• LIAISING WITH CLIENTS DURING THE DAY ON UPDATES
PA TO DIRECTOR/ ADMINISTRATOR
THE GUARDIAN CHILD ABUSE INVESTIGATION
OCTOBER 2014 TILL JULY 2015
• RECIEVE, RE-DIRECTING AND RELAYING ALL INCOMING CALLS
• MAINTAINING GENERAL FILING SYSTEM
• RESPOND TO PUBLIC ENQUIRIES
• DATA CAPTURING
• BASIC BOOKKEEPING AND PASTEL EXPERIENCE
• DAILY ADMIN TASKS, DIARY MANAGEMENT
• MANAGING PETTY CASH
• ASSISTING WITH PAYROLL
• INVOICING
• ACCOMMODATION BOOKING
• TRAVEL ARRANGEMENTS
MANAGERESS AT ZURI- GALLERIA
ZURI-GALLERIA
JUNE 2013- SEPTEMBER 2014
• DIARY MANAGEMENT
• IBT IN AND OUT OF STOCK
• MERCHANDISING
• DAILY ADMIN DUTIES
• GENERAL HOUSEKEEPING
• STAFF MANAGEMENT
• STOCK TAKING
• MONTHLY WORK SCHEDULES
PROFESSIONAL SKILLS
• ADMIN SKILLS
• MICROSOFT WORD
• MICROSOFT EXCEL
• PASTEL SAGE-ONE ACCOUNTING
• MICROSOFT OUTLOOK
PERSONAL SKILLS
• ADAPTABLE
• ACCURATE
• CONSISTENT
• CONFIDENT
• HARDWORKING
KEY COMPETENCIES AND SKILLS
• RELIABLE
• HONEST
• INDEPENDANT
FAST LEARNER
• PERSEVERING
MEADOWLANDS SECONDARY SCHOOL
GRADE 8- 12
MATRIC – SUBJECTS- ENLGISH, AFRIKAANS, MATHEMATICS, PHYSICAL SCIENCE, E LECTRICAL, ENGINEERING GRAPHICS AND DESIGN, LIFE ORIENTATION UMBILO F.E.T COLLEGE
JAN 2009- SEPTEMBER 2009
N3 ELECTRICAL ENGINEERING
N4 (2 SUBJECTS)
CYBER.COM COLLEGE
AUGUST 2015
BASIC COMPUTER LITERACY
SECRETARIAL STUDIES
OFFICE MANAGEMENT
UPSELLING SKILLS TRAINING- WITH HYUNDAI PINETOWN
RECEPTIONIST TRAINING- WITH HYUNDAI PINETOWN
FIRST AID LEVEL 1- WITH HYUNDAI HARBOUR VIEW
ACADEMIC QUALIFICATIONS
REFERENCES
NAME: PRANESH DEENANATH
TELEPHONE: 031*******
JOB TITLE: WORKSHOP MANAGER
NAME: MALCOLM MOOTHAL
TELEPHONE: 083*******
JOB TITLE: DIRECTOR / MANAGER
NAME: RYAN RISPIN/ MARK TORRANCE
TELEPHONE: 031*******/ 031*******
JOB TITLE: MANAGER/ DEALER PRINCIPAL
NAME: NICOLA HARDWICK/ MARC HARDWICK
TELEPHONE: 031*******
JOB TITLE: HEAD OF ADMIN
NAME: ANUSHA ABRAHAM
TELEPHONE: 083*******
JOB TITLE: AREA MANAGER
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