Customer Service Care

Ariel R. Orcullo Jr.

Present Add: Brgy. Binicuil Kabankalan City, Negros Occidental

Mobile#: 090********

Email: ***.*****.******@*****.***/

OBJECTIVE:

• Obtain a full time position that utilizes communication, interpersonal skills and management qualities.

• I want to excel in this field with hard work, perseverance and dedication.

• I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself

PERSONAL INFORMATION

Name: Ariel R. Orcullo Jr.

Date of Birth: May 09,1992

Place of Birth: Metro, Manila

Age: 28 years old

Gender: Male

Height: 5’7

Weight: 130lbs

Civil Status: Single

Religion: Roman Catholic

Citizenship: Filipino

Language: Tagalog, English

Talent: Good in Mathematics/cooking

EDUCATIONAL BACKGROUND

LEVEL GRADUATED SCHOOL YEAR

Elementary Gov.D.M. Camerino Elementary School 1999-2004

Secondary. Del Pilar Academy 2004-2008

Tertiary Asian Institute of Maritime Studies 2008-2013

( Undergraduate )

PROFESSIONAL EXPERIENCE AND ON THE JOB TRAINING

Ship’s Familiarization. SAR-003 BRP Pampanga, Coast Guard Pier South Harbor,

Manila (October 6,2008)

> It is a normal procedure on board ships that the new crew member will be familiarization of his or her duties by the person who is being relieved

> The familiarization training will include: Duties to be performed by the new crew member. Specific equipment to be operated and maintained

Basic Safety Training Personal Survival Techniques

Fire Prevention and Fire Fighting

Elementary First Aid

Personal Safety and Social Responsibility

October 13-15, 2009

>This live training provides excellent hands-on experience using realistic wood fires (Class A) and liquid fires (Class B) to help you gain superior training. The instructors are firefighters with years of maritime experience.

Chem-Pro Products NAIA Terminal ll

Orientation June 18, 2015

>that focuses on the manufacturing and production process. If you choose this strategy, you don’t worry as much about your customers wants and needs as you do about making the highest-quality product as cheaply and quickly as possible. You do so with the belief that if you create a good product at an affordable price, your customers will buy it, regardless of whether it meets their every want and need.

TESDA Culinary NCII

January-February 2021

>The cookery program lasts 3-6 months in duration and prepares graduates for entry-level employment as assistant prep chefs in restaurants, catering companies, cargo ships, and other culinary establishments.

>This course is also designed for working students or professionals who would like to gain knowledge and skills in culinary arts. It comes with a TESDA National Certificate II, which helps to start a career in the culinary field.

WORK EXPERIENCE

Company:

Annie’s Candy Manufacturing Checker

March-August 2011

>your job duties include totaling the price of all goods for a customer, collecting payment for the items, and assisting the customer with the bagging of their purchases.

Ministop Store Crew

December 2013-2014

>Store Clerks are responsible for selling products and providing customer service to consumers on the floor. They greet customers and guide them in finding products they want to buy. Besides sales and customer care duties, Store Clerks maintain the outlook of a store by cleaning and restocking shelves

Annie’s Catering Waiter Bartending

>Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.Interact with customers, take orders and serve snacks and drinks. Assess customers' needs and preferences and make recommendations.Mix ingredients to prepare cocktails.Plan and present bar menu.

NAIA TERMINAL ll. Wheelchair Attendant

July 2015-2017

>Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights to the FIS (Federal Inspection Service) area. Safely lifts special needs passengers up/down stairs, seats of aircraft and in/out of wheelchairs. ... May assist in arranging ground transportation.

Philippine Airline Lounge Attendant/waiter/bartender

Mabuhay Lounge/ July 2017-April 2020

VIP’S Lounge.

>The role of the lounge attendant is to welcome guests into the airport,arrange for special services, and assist with any questions. In addition this role oversees the cleanliness of the lounge itself and oversees and maintains food & beverage items that vary based on the time of day. Excellent communication and customer service skills are required. Long hours sometimes required.

>Respond to guest requests for assistance or information on Airport/Airline operations.

REFERENCES

Edmarline Varon

Bank Insurance

Security Bank

Kabankalan City

CONTACT NO.091********

Fredelaine Flores

Marketing Associate

Ponce Auto Depot

Kabankalan City

CONTACT NO.092********

Nanette Martinez

Bgry.Kagawad/Pres.Gawad Kalinga Program

Kabankalan City

CONTACT NO. 096********

Contact this candidate