Ramesh Sengamalai

Mobile: +** ******** Email: adkx0c@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/rameshsengamalai/ Executive Summary

• Automation Specialist with over 13 years of IT experience on System Software Management technologies like Image Engineering, Application Packaging, Windows OS, Cloud Services and C# Programming by supporting multiple customers across the globe.

• Passionate in automating the day-to-day operations or deployment tasks and design solutions using Powershell, C#, WPF.

• Have deep expertise in Operating System, Applications Deployment, Patch Management using SCCM, HPSA, HPOO.

• Have good experience in creating dashboard for report on application and hardware asset management using Sql Server and PowerBI.

• Good experience and exploring the Infrastructure as a Code using tools like Powershell DSC, ARM, Azure stack, Pester and Git.

• Exploring low-code solutions using Outsystems, Medix

• My achievement includes,

o Automated setting up SCCM environment using Powershell and VBscript, which reduce the time taken to setup the environment to support the Operating System Deployment from 10 hours to 2 hours.

o Played major role in defining the Ring framework for monthly patch management and Windows 10 yearly upgrades, which will be guidelines for BAU team to have client’s machines across APAC region to up to date.

o Windows 10 configuration automation using C#, WPF and Powershell to have zero touch installation.

o Played major role in planning and designing the build requirement internal website using dotnet, C#, SQL and MVVM pattern which saved time in gathering and documenting requirements from clients for OS image.

Key Skills

Programming

Languages /Scripting

C#, Powershell, Powershell DSC, ARM, VBScript

Tools SCCM, Visual Studio Code, Visual Studio 2017, Git, TFS, SQL Server, Power BI, HPSA, HPOO, Outsystems, Medix

Could Computing Azure

Web Technologies Asp.net MVC, Javascript, MVVM Pattern, HTML, CSS, Postman Platforms Windows 10, Windows Server 2012, VMWare

Professional Experience

Client: OCBC Bank

Employer: Comtel Solutions PTE Ltd., Singapore

Role: Automation Specialist, Aug’19 till date

Responsible for automating day-to-day operations using various tools like PowerShell, C# and managing the automated patch management using tools like HPSA, HPOO. Responsibilities and Achievement:

• Automation specialist responsible to automate day-to-day operations which helped to achieve quick turnaround.

• Played major role in planning and managing automated patch management using HPSA and SCCM

• Automated BAU checklist using PowerShell which helped the process of server handover process smooth.

• Played major role in designing and developing internal workflow management portal using Asp.net MVC, JavaScript, C#, Sql Server tools for Risk and Assurance Team to track and manage operations like audit, patch management, server inventory management for both Windows and Unix OS. Client: Chubb Insurance

Employer: Eire Systems Singapore PTE. Ltd., Singapore Role: Senior Consultant, July’18 to July’19

Responsible for the operations and managing a large SCCM infrastructure such as Patch Management, System Inventory, Operating System Deployment and Software Deployment. Responsibilities and Achievement:

• Lead desktop engineer’s team with day-to-day operations, managing, monitoring SCCM Infrastructure.

• Aligned with Global Infrastructure Team to produce a design of SCCM systems that can fit in the organization and ensure a high level of security, maintainability, reliability and availability.

• Lead capacity planning and performance management for SCCM Infrastructure.

• Lead analysis, diagnosis and resolution of faults of SCCM operations.

• Played major role in planning, designing, implementing and troubleshooting the Ring model for Windows monthly patching and Windows 10 yearly upgrades using tools like SCCM 1810 CB.

• Adhere and improve change management, problem management, release management, configuration management, disaster recovery and system lifecycle processes.

• Supported critical decision making on system design and hardware/software investments to be in line with budget and develop justification papers.

• Collaborated with Global and Regional Infrastructure Engineering team to drive change while establishing best practices.

• Assisted Project Manager for Windows 10 migration deployment and supported troubleshooting the issues.

• Designed and automated Dashboard for monthly Windows patching report using Power BI and SQL Client: Australia and New Zealand Banking Group (ANZ) Employer: Alten Calsoft Labs PTE Ltd, Singapore/Cirrus Tech Solutions PTE Ltd, Singapore Role: Technical Lead, Sep’17 to Dec’17/Jan’18 to July’18 Creating and managing of Golden Image for Windows 7 and Windows 10 Operating System and Cloud Computing using agile methodology.

Responsibilities and Achievement:

• Build an Industry standard Windows 7, Windows 10 (SOE) Image using SCCM 1710.

• Created and updated Standard Documents (which includes Windows OS configurations, Application Compatibility).

• Automated build processes, including performance tuning, Windows Servicing using PowerShell and C# programming.

• Performed SCCM consulting activities not limited to Creating packages or applications, collections, task sequence for Operating System Deployment and troubleshooting the issues by performing the root cause analysis.

• Worked on the incidents, request to solve the build related issues and raised change request to perform the update of the applications, drivers and configurations in the build.

• Provisioned Windows Server 2016 build using PowerShell DSC, ARM in Azure Hybrid Cloud. Infra-As-A-Code:

• Microsoft DSC was used in ANZ to build servers & applications and to manage the desired state configuration on all the servers.

• The DSC scripts are centrally maintained in a Git repository. As and when changes are committed into the repository, an automated build was triggered in TFS and DSC modules were built into MOF files and then automated testing was done to ensure the MOF files work as expected.

• The automated release ensures that the MOF files are copied into DSC pull server for further deployments into target servers.

DXC Technology (Formerly known as Hewlett-Packard Enterprise), Bangalore, India Client: Multiple clients across global

Role: Service Delivery Consultant, Dec’07 to Sep’17 GE TC Image Engineering Factory supports more than 40+ customers across the globe. Images are created for Windows XP, Windows 7, Windows 8, Windows 8.1 and Windows 10. The team also creates images based Workplace 360 portfolio.

Responsibilities and Achievement:

• Build an Industry standard Windows 7, Windows 8.1, Windows 10 (SOE) Image using MDT and SCCM.

• Creating a Boot Image using MDT, deploying LTI SOE Image using SCCM.

• Exploring Windows 10 Image using MDT 2013 Update 1 and SCCM 2012 SP2.

• Created IT Standard Documents (which includes Windows OS configurations, Application Compatibility), Runbook Document which will provide the details information about the infrastructure, guide on best practices to be followed by the Member firms.

• Created Windows 8 and Windows 8.1 image for Tablet PC.

• Create Windows To Go Solution for Windows 8.1.

• Created automation solution to setup the SCCM infrastructure which will save half of the time for member firm to configure the environment using Powershell and VBscript.

• Performed SCCM consulting activities not limited to Creating packages or applications, collections, task sequence for Operating System Deployment and troubleshooting the issues by performing the root cause analysis.

• Build a LAB environment for SCCM 2012 R2 (Standalone).

• Handled multiple clients and creating SOE builds and supporting the builds, adding new hardware as per the request, adding/updating applications in TS as per request.

• Worked on the Incidents to solve the Image related issues and close the Incidents.

• Trained the employees to build the Windows OS Images.

• Customized and repackaged the client applications as per the requirements using AdminStudio InstallShield, Wise tools.

• Played major role in planning and designing the build requirement internal website using dotnet, C#, SQL and MVVM pattern which saved time in gathering and documenting requirements from clients for OS image.

Onsite Experience:

Customer: Panasonic (Hamburg, Germany)

Windows 7 Deployment workshop (Germany, 2011)

• Participated in Windows 7 Deployment Workshop in customer location.

• Resolve the issue occurred during Windows OS images deployment.

• Certify the Supported Machine Models for the Windows OS images. Certifications

Certification Name Year Obtained

70-681: Windows 7 and Office 2010, Deploying 2012

70-243: Administering and Deploying System Center 2012 Configuration Manager

2013

70-697: Configuring Windows Devices 2016

Training

Given Attended

5 days Training on SCCM OSD § 3 days Training on VBScript

§ 3 days Training on PowerShell

§ 1 day Business Communications –Training

Workshop

§ 5 days Training on Image Management

§ 5 days Training on Application Repackaging

§ 5 days Training on Leading Project Team

Education

Degree Institute Major & Specialization

Master of Computer Applications (MCA) Kurinji College of Arts & Science, Tiruchirappalli

Computer Applications

Bachelor of Commerce (B.Com) St.Joseph’s College of Arts & Science, Tiruchirappalli

Commerce

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