Prakash Kotra
Lead SAP Basis/HANA/Solution Manager Consultant
Email: ************.*****@*****.***
Phone: 480-***-****
Experience Summary:
Over 14+ years of Experience in SAP Administration (Support, Implementations, Upgrades, Migrations) as a senior SAP Basis consultant
SAP Certified in “SAP HANA Certified Technology Associate (C_HANATEC141)”
SAP Certified in “SAP Netweaver Administration (Oracle DB) SAP NW 7.0”
Worked on Migrating SAP systems from On Prem to Azure cloud which involves ECC/BW/SCM/Solution Manager/PI/EP/TREX/BOBJ and HANA systems
Experience in planning all SAP Basis major activities like Ehp and Support package upgrades, System refreshes, Sizing, Scoping, Landscape strategy, High Availability, Disaster Recovery etc
Experience in upgrades of all SAP platforms and products like ECC, SCM, BW, HANA, CRM, PO etc.
Experience in handling integration between multiple systems such as SAP ECC, HANA, BOBJ, CMS, Webi, and Tomcat etc.
Installed, upgraded and configured S/4 HANA 1709 to 1909
Performed Installation, upgrades including post installation steps in HANA 2.0 SP04 Rev 46
Configured and supported Fiori
Worked and supported on SAP CPI(Cloud platform integration)
Performed BI & BPC upgrades
Installed and configured BOBJ 4.2
Experience with SAP HANA security including user management like roles and privileges
Performed solution manager 7.2 OS/DB migration from Oracle using DMO to HANA Database
Experience in configuring/managing CTS+ configuration using solution manager system
Worked in the areas of BOBJ Administration and configuration of enterprise systems which includes diagnosis and troubleshooting of issues related to BOBJ system stability, memory usage and performance.
Worked on performing architectural reviews and performance analysis on BOBJ systems and implementing the resulting configuration and technical tuning changes to maximize system performance and improve application stability.
Experience in using & Deploying SAP LVM
installed and configured Cloud connector in DMZ
installed, configured and supported HANA XSA(HANA extended advanced run time) and Webide
Installed and configured HANACOCKPIT
Experience in database Disaster recovery
Performed Oracle upgrades from 11 to 12, 12 to 18, 18 to 19
Worked on Oracle SBP bundle patches
Experience with NWDI-NWDS
Performed SAP Portal NW 7.3 installation including licensing and SSO setup to Backend R/3 and BI systems
Applied HRMS LCP’s (HR & Basis Support packages) on a quarterly basis for the entire landscape
Strong experience in 24X7 Production Support
Proven expertise in Client Administration, Transport Management, and Patch Management.
Extensive experience in System Copies or Database Refresh
Extensive experience in SAP Authorization and Security
TDMS application deployment for HRMS application
Worked on SAP Netweaver Gateway 2.0 SP06 configuration
Installed BSI Taxfactory 8.0/9.0 h & I versions & TUB’s
Involved in project deployments/installation of ECC, BW, SCM, Live Cache, SRM, MDM & EP
Worked on QlikView application integration with SAP
Extensively worked on applying the SAP ABAP patches using SPAM & SAINT, applying OSS notes and Java patches using JSPM with experience in using Configtool & Visual Admin as well as NWA
Installed SAP Business Packages for SAP NW 7.3 portal for ESS/PSS
Proven expertise in SAP Security Administration, Documenting the Procedures and policies
Expertise in Database Management - Backup, Restoration using BRTOOLs, Table space administration
Worked on the Installation, Migration & Operation of SAP systems in the Azure cloud
Excellent analytical and problem solving skills
Excellent Documentation, Communication and Problem solving skills.
TECHNICAL SKILLS
ERP: ECC 6 EHP 6/5/4, SAP R/3 4.7, 4.6C/B,3.1H, SAP 620-730 components and Solution Manager 7.0/7.1(SP09)
Net Weaver: NW 730 Products, 2004s/2004 products: PI/XI 7.3/7.0/7.1, BI 7.3/7.0, IDM 7.0, BO 4.03/3.1, GRC 10(AC SP10)/7.02, SCM 5.1, IDM 7.2, NWDS/NWDI for CE 7.1 and EP 7.1, TREX 7.01.
Database: Oracle 11g/10g/9i/8i, DB2
OS Platforms: Linux 5/6.,Windows2008/2003/2000 Server, Solaris 8/9, IBM-AIX, and HP-UX
3rd Party tools BSI tax factory, IXOS, SABRIX, ADOBE, ESKER DELIVERY WARE, OPEN TEXT and LDAP.
MO-Tools: SOLMAN Service Desk (Including CHARM), BMC- REMEDY, HP Open View, and IBM Tivoli.
Professional Experience:
Client: Autodesk, Inc. San Rafael CA Jan’19 to till date
Role: Lead SAP Basis & Solution Manager consultant
Roles & Responsibilities:
Performed installation, upgrades including post installation steps in HANA 2.0 SP04 Rev 46
Installed and configured HANACOCKPIT
Installed, configured and supported HANA XSA (HANA Extended advanced run time) and Webide
Configured CTS+ BOBJ, DS Webide& Cloud platform
Installed and configured Cloud connector in DMZ
Performed Solman 7.2 OS/DB migration from Oracle using DMO to HANA Database
Performed Oracle upgrades from 11 to 12, 12 to 18, 18 to 19
Installed Oracle SBP bundle patches
Worked with NWDI-NWDS
Installed, upgraded and configured S/4 HANA 1709 to 1909
Configured and supported Fiori
Installation, Migration & Operation of SAP systems in the SAP HANA enterprise cloud
worked and supported with SAP CPI
Performed BI & BPC upgrades
Installed and configured BOBJ 4.2
configured on SNC SS0 3.0, Configured SAML
Worked on Solution Manager 7.2 implementation starting from scratch/installation to E2E implementation on SAP HEC (HANA Enterprise Cloud) environment
Worked on MTAR file deployment using webide
Worked on 7.2 upgrade from SP08 to SP11
Worked on SAP HANA DB security
Worked on configuring EWA and e-mail notifications to respective teams
Worked on system preparation, Basic configuration, Managed systems setup (MSC) as part of post upgrade steps
Worked on Wily EM configuration as part of Solution Manager 7.2 preparation steps
Worked on Solution Manager technical monitoring which includes S/4 HANA, Fiori, SLT, SAP Cloud Platform (SCP) systems, PI, BOBJ, CC(Convergent Charging) etc. on SAP HEC environment
Customized SAP technical/system monitoring alerts according to customer needs using SAP standard templates for SAP system/instance/DB/OS level
Expert in troubleshooting alerts and adjust the thresholds accordingly according to customer requirement
Able to customize the standard SAP alerts so the email subject has the SAP system id and required info only like providing subject with Red/Yellow as per requirement
Worked on Business Process Monitoring (BPMon) and configured monitoring for Finance Accounting area (Ex: No of purchase order creation, pending orders etc and SD module
Worked on Focus Insight Dashboards and configured Tactical Dashboard, Operations Dashboards, OCC, Application Performance (AP) etc.
Worked on Dashboard Builder application and configured dashboards for systems availability etc.
Worked on implementing Custom code lifecycle management (CCLM) application
Worked on Test Suite (Both manual and CBTA-Automated testing)
Worked on SEA (Scope and Effort Analyzer) tool which will help with effort of upcoming upgrade, impacting objects etc.
Worked on implementing BPCA (Business Process Change Analyzer)
Worked on integrating SAP Solution Manager with SCP (SAP Cloud Platform) systems and integrated SAP Neo sub accounts and enabled iflow monitoring etc.
Worked on Interface monitoring, Gateway monitoring, Idoc monitoring, PI monitoring etc.
Worked on job monitoring and configured critical production jobs to be monitored from solution manager with advanced conditions to monitor.
Worked on SAP Best practices for solution manager and S/4 HANA (Both 1809 and 1909).
Worked on Fiori Applications monitoring from solution manager
Implemented end to end ChaRM which includes enabling Retrofit/CSOL (Cross system object locking, Downgrade protection etc.) and integrating JIRA/service now etc. tools
Integrated ChaRM with Jenkins tool (automated testing) which helps with Smote test after importing transports in QA
Worked on QGM (Quality Gate Management)
Worked on SLT monitoring and enabled alerts for SLT
Worked on configuring alerts for SAP HANA Database as well as Sybase DB
Implemented enhanced CTS+ for SAP HaaS(Cloud Foundry systems)
Worked on CTS+ implementation for SAP Cloud platform Transport Management system and configured solution manager to work as communication system
Worked on Data Volume Management (DVM) and configured Dashboards
Worked on Cross Database Comparison (CDC) as part of Data Consistency Management implementation and configured Dashboards
Worked on integrating HaaS with Solution Manager
Worked on Job scheduling monitoring and Job monitoring as part of application monitoring
Worked on End user experience monitoring (UXMon)
Worked on ITSM (Service Desk) and integrating ITSM with Service Now
Worked on E2E Business Process Monitoring (BPMon)
Professional Experience:
Client: Campbellsoup Pvt Ltd, Camden, New Jersey June’16 to Dec’18
Role: Lead SAP Basis Consultant
Roles & Responsibilities:
Worked on Migrating SAP systems from On Prem to Azure cloud which involves ECC/BW/SCM/Solution Manager/PI/EP/TREX/BOBJ and HANA systems
Worked as a senior consultant as part of SAP BW HANA migration
Worked on the Installation, Migration & Operation of SAP systems in the Azure cloud
Worked on installing and configuring HANA systems
Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities after the migration
Worked on SAP system refreshes for ECC, BW,SCM, Live Cache systems
Involved in SAP HANA systems troubleshooting, Weekend EPM systems maintenance etc
Worked on supporting HANA systems and involved in all HANA studio activities like Backups, Recovery etc
Worked on System Refresh tasks for SAP BW HANA systems
Installed and configured SAP Solution Manager 7.2 SP1
Worked on configuring SAP Solution Manager Technical monitoring
Worked on Index reorganization activity for production systems
24/7 Production Support
Worked on Vertex patches and upgrade
Worked on Monthly maintenance of all SAP systems for patching activity
Client: T- Mobile, Frisco TX Dec’15 to May'16
Role: Sr SAP Basis Consultant
Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6/EHP7, SAP NetWeaver BW 3.5, BI 7.0, 7.3, BOBJ 4.0/4.1 on IBM AIX 7.1/Oracle 11g, Solution Manager 7.1 SP13, SAP NW 7.4 ABAP & Portal, SAP CRM 7.0 EHP2
Roles & Responsibilities:
Worked as a senior consultant as part of DC migration from Nexus to Polaris DC of T-Mobile SAP systems
Installed and migrated ECC/BW systems to new data center
Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities after the migration
Worked on SAP system refreshes for ECC, BW systems
Worked on the installation of SAP CRM 7.0 EHP2
Installed and configured SAP Solution Manager SP13
Client: North Carolina Dept of Transportation, Raleigh NC July’15 to Nov'15
Role: Sr SAP Basis Consultant
Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.0, 7.3, BOBJ 4.0/4.1 on IBM AIX 7.1/DB2 10.5, Solution Manager 7.1 SP13, SAP NW 7.4 ABAP & Portal, SAP CRM 7.0 EHP2
Roles & Responsibilities:
Worked as a Sr SAP Basis consultant in Green field implementation of SAP landscape on different products like ECC,BW,CRM,Portal,BO,Solution Manager etc
Installed SAP GRC 10.1 & NW Gateway systems and performed SPS13 stack upgrade along with post configuration
Involved in the SAP architecture for various landscapes and designing as part of new implementation
Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations etc
Worked on SAP BO 4.1 installation and configuration on windows and DB2 environment
Involved in Supporting High Availability complex SAP environments which includes components like ECC/BW/Portal/Solution Manager/BOBJ /GRC/CRM etc
Installed and configured SAP Solution Manager SP13
Client: Inter Public Group Ltd, NYC & Omaha NE May’14 to May’15
Role: SAP Basis Lead
Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.3, BOBJ 4.0/4.1 on Windows 2008 R2/2012, Solution Manager 7.1 SP12, EP 7.3, Biztalk/Approva/Uperform,SAPBWPrecalc etc, SAP BPC 10.0
Roles & Responsibilities:
Worked as onsite Basis lead & managed offshore team of 6 people
Worked on the migration for SAP High Availability cluster environment
Involved in the SAP architecture for various landscapes and designing
Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations etc
Performed OS/DB upgrade from Windows 2003 to Windows 2008R2 on MSSQL environment for numerous systems in the landscape and also from Windows 2008R2 to 2012
Involved in Supporting High Availability complex SAP environments which includes components like BW/Portal/Solution Manager/TDMS/BOBJ /BWA/GRC etc
Installed and configured SAP Solution Manager SP12
Installed SAP HANA systems and performed integration, administration activities
Worked on HANA roadmap planning and detailed solution architecture for SAP BW 7.3 on HANA Enterprise Edition
Worked on HANA installation
Integration of Business objects reporting tools with HANA system.
Daily health checks of HANA based systems and its maintenance activities
Worked with SAP HANA studio for administration and for DBA cockpit like stop, start and Integration and backup related activities.
Update SAP HANA studio and configuring data replication with SAP Landscape Transformation(SLT)
Worked on BPC transports
Worked on troubleshooting different issues in BPC environment
Worked on Validating SAP BPC solution integration into existing SAP Business Warehouse NetWeaver landscape / architecture (data extraction and loads via BW ETL, DTP, and APD, transformation logic, and process chain development)
Performed Solution Manager migration and stack upgrade to SP12 from SP10 on Solution manager 7.1 version
Performed systems preparation which includes users creation like solman_admin,smd_admin,solman_btc etc & SLD synchronization to LMDB & attachment of solution manager diagnostic agents to Solution Manager
Performed Systems preparation, Basic configuration as part of Solution Manager Post Configuration
Configured CA Wily Introscope and attached to Solution Manager system
Worked on configuring Root Cause Analysis(RCA) & End to end analysis(E2E) for ABAP & Java systems
Performed Managed systems setup in Solution Manager 7.1 SP12 for numerous SAP systems
Performed Technical Monitoring/BP Monitoring and XI/PI Monitoring
Worked on the installation of Vertex and applying monthly updates starting with Dev/QA/Production systems in the order
Worked on numerous SAP system refreshes which includes Java refresh also using DB restore and export/import method respectively
Worked on Backup and DB Restore using Light speed tool
Worked on EWA setup for ERP/Java and BOBJ systems also and provided analysis and recommendations on a regular basis
Worked on SAP Support Package/Kernel upgrades wherever required
Installed/renewed SSL certificates for Web dispatchers whenever required
Worked on SAP System and performance monitoring and tuning, database and storage optimization
Worked on scheduling SAP Go-Live sessions and implemented the recommendations provided by SAP
Involved in the monthly maintenance activity where ALL systems are recycled for windows patching and SAP/OS changes including different SAP parameters like memory etc by coordinating with different teams
Worked on remedy tickets as part of SAP production support
Worked with different third party teams/products like Biztalk/Approva/uperform etc
Worked on BOBJ maintenance and transports using promotion management to move the content in the same environment as well as to move it from one environment to another environment
Installed SAP BW Precalculation server in the BW environment
Worked on SAP Router/web dispatchers maintenance
Worked on Disaster Recovery exercise
Worked on configuring around 300 printers and troubleshooting printing issues and worked with concerned local admins/FSO’s whenever necessary to identify and fix the issues
Client: Bechtel Corporation Ltd, Phoenix, AZ Jan’11 to March’14.
Role: Sr SAP Basis consultant
Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.3, BOBJ 4.0 on Windows/HP-UX/Linux 2.6/Oracle 10g, 11g( 11.2.3), Solution Manager 7.0 & 7.1 SP08, EP 7.0/7.3, PI 7.0/7.1
Roles & Responsibilities:
Worked as a senior SAP Basis consultant for three landscapes involving in architectural decisions/Upgrades/migrations etc
Provided support to the project teams in areas such as Upgrades, installations, Capacity Planning etc
Performed OSDB Migration from Windows to Linux using SAPINST tool
Worked on OSDB Migration for both ECC & BI systems in the landscape
Worked on configuring/managing CTS+ configuration in Solution Manager 7.1
Worked on Portal 7.31 SP 10 integration with BOBJ Version 4.1 SP 7
Worked in the areas of BOBJ Administration and configuration
Involved in the installations of SAP ECC5.0, SAP ECC6.0 EHP4, EHP5 & EHP6
Worked on the upgrade of SAP NW 7.3 to 7.4 using SUM tool
Worked on the upgrade of SAP ECC5.0 to ECC6.0 EHP4
Installed SAP LVM 2.0(SP3) edition and integrated all systems in the landscape
Tested & performed SAP LVM for mass SAP systems restart/shutdown process
Installed and configured Solution Manager 7.1 (SP09)
Performed Basic configuration
Configured CA Wily Introscope and attached to Solution Manager system
Performed managed systems configuration for 100+ ABAP & Java systems in the landscape and configured Early watch alerts for all systems
Performed Technical systems monitoring
Configured Maintenance Optimizer
Configured Service Desk
Performed Root Cause Analysis(RCA) setup
Performed extended ITSM configuration for automatic email notification
Performed extended ITSM configuration for SLA management
Worked on Solution Manager work center
Involved in Installations and configuration of SAP BI 7.0 & 7.3
Knowledge on SAP BPC 7.0 installation and integration to SAP NW BW 7.01
Performance tuning of BO environment by proper distribution of BO services and JVM memory settings
Applied HRMS LCP’s and other ABAP & Java support packages on a quarterly basis
Performed Oracle upgrade from Oracle 10g to 11.2.3 including Oracle bundle patches
Performed TDMS software installation & TDMS clients copied based on the request
Created clients and performed client copies
Handled TMS & Transports administration
Worked on Portal transports( moving .epa & par files) including KM document movement
Worked on moving DTR( Design Time Repository) tracks from NWDI
Performed portal build of 7.0 & 7.3 servers and involved in enabling SSO to R/3 and BI systems
Performed System Refresh and DB Reorganization
Worked on SAP Netweaver Gateway 2.0 SP06 setup for the Mobile applications integration with SAP
Worked on integrating QlikView application with SAP
Portal user creation and management
Installed BSI Taxfactory 8.0/9.0h& I versions
Installed BSI TUB’s & Machine key installation after system refresh
Performed XI transports using CTS method
Involved in performing BO transports
Performed troubleshooting of SAP Jobs which were scheduled by Cronacle Redwood tool
Knowledge on scheduling and monitoring batch jobs using Redwood tool
Worked on scheduling SAP Go-Live sessions and implemented the recommendations provided by SAP
Supporting SAPGUI front-end installation.
Created and managed RFC connections between Development and QA servers.
Troubleshooting system problems, applying Support packs, Add-on, Plug-In, OSS notes.
Client: The Home Depot, Atlanta, GA Nov ’08 to Dec’10
Role: SAP Basis Administrator
Environment: SAP R/3 4.7,ECC 5.0, SAP BW 3.0B, SAP Solution Manager 3.2/4.0/7.0, IBM AIX and DB2,MSSQL, PI 7.11
Roles & Responsibilities
Installed SAP ECC 5.0 and Portal systems
Installed and configured Solution Manager 7.0(SP 05)
Configured Maintenance optimizer
Worked on SAP CRM installation and upgrade from CRM 4.0 to 5.1
Worked on TREX server and administration
Worked on CRM middleware and CRM to PI integration
Worked on MDM and PI configuration
Worked on SAP Solution Manager monitoring SAP systems on MSSQL database
Configured Availability monitoring in ABAP & Java systems by installing CCMSPING agent in Solution Manager & Automatic email notification enabled when a system goes down
Implemented GRMG functionality in Solution manager 7.0 for java systems availability and automatic email notification
Configured Service desk
Worked on Solution Manager work center
Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates.
Maintaining Interface connections with legacy system, OS level activities like managing Interface directories and FTP ids.
Performed System Transports from DEV to QA and to PRD
Performed Local and Remote client copies
Involved in Disaster Recovery activities
Managed RFC administration activities in XI as well as R/3
Applied support Patches like BASIS, ABAP and BW, HR etc using Transaction code SPAM
Applied SAP Add-ons using SAINT and their patches
Actively involved in quick troubleshooting issues turnaround related to SAPGUI issues, Printer configuration and testing issues, Performance tuning, ABAP Dumps, System logs and Job monitoring etc.
Applied OSS notes based on the requests from Development & Functional teams
Worked as SAP On Call Primary for 24/7 production Support
Created Object keys and Developer keys.
Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates
Coordinated with SAP security team lead in client copies involving user master records and user roles.
Experienced in SAP system security involving user ids, user roles creation and their maintenance using SAP profile generator transaction PFCG and SU01.
Configured the Central User Administration- CUA and distributing the users through CUA
Created both Single and Composite Roles.
Running SUIM transaction to get the list of users with specific Authorization objects.
SAP Router maintenance/troubleshooting router issues from SAP guys, Maintaining routtab entries, System Data in Service Marketplace, Opening Remote connections
Created OSS users in service market place.
Performance tuning of BW landscapes in terms of R/3 buffers, Data loads etc
Worked with SAP to open OSS connection & maintaining access data in the secured area for problem resolution
Applied kernel packages and performed Kernel upgrades
Prepared project plan and Basis related tasks.
Created Vantive tickets for Network and Storage team in order to restore the Production access issues.
Worked on memory and swap space management and adjusted parameters as appropriate
Imported and maintained all SAP system profiles wherever required and added/changed static/dynamic parameters based on the requirement
Extensive experience in Batch Job administration including managing all Housekeeping jobs like deleting old job logs, old spools etc
Client: Woolworths Pvt Ltd, Sydney, Australia Apr’07 to Oct ‘08 SAP Basis Security consultant
Environment: SAP R/3 4.7, SAP BW 3.0B, Windows 2003/HP-UX and Oracle
Roles & Responsibilities
24/7 Production Support
Maintenance of multi-landscape environments through client copies, system refreshes, and transport management.
Involved in mock DR testing
Performed DB Reorganization using BRtools
Performed applying support packages, kernel upgrades, database patches, maintenance of database parameters and SAP profile parameters.
Scheduled and implemented Early watch and Go-live service session report, OSS message, escalations to issues reported from SAP Project team
SAP Router maintenance/troubleshooting router issues from SAP guys, Maintaining routtab entries, System Data in Service Marketplace, Opening Remote connections
Defined procedures to clean up of access from the production clients, review and remove unnecessary additional access from users.
Resolved audit issues of removing critical authorizations, profiles from users, restrict sensitive table display/update access in production, remove debug access from production, and restrict access to business or system sensitive transactions.
Installed and configured SAP BW 3.0B.
Performed user administration, like creating users, assigning roles, profiles and authorizations.
Prepared project plan and Basis related tasks.
Developed a Backup strategy involving daily online backups and weekly offline backups use tools such BRTOOLS.
Analyzed system performance and adjusted various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.
Checked Service Market place Website on daily basis for updates and performance tuning techniques.
Client: Singapore Airlines, Singapore May’06 to Mar’07 SAP Basis Security Administrator
Environment: SAP R/3 4.6c, Oracle, SAP DBA, Windows 2000 and Oracle.
Roles and Responsibilities:
Performed user administration, Created Roles and assigned to Users.
Created Authorizations and generated Profiles based on the job Profiles.
Granted FIREID’s to the approved user in the production machines.
Cleaned up and optimized security Roles
Creating, managing and scheduling of batch jobs.
Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates
Administered background processes, spooling, and output management.
Creating and approving SAFE Requests.
Reporting problems to OSS & solving the problems.
Creating OSS user IDs and reset passwords for OSS user IDs.
Developer Keys & Object Keys generation based on the requests and approval
Scheduled housekeeping jobs in the background to clean up spool requests, dumps, batch-input sessions, and background jobs.
Spool Management and resolve printer issues and printing problems.
Checked CPU utilization and volume space utilization.
Performed daily SAP System checks and logs.
Opening Remote connections for the requested system.
Academic Qualification:
Completed B.Tech in Computer Science & Engineering from JNTU Hyderabad in April 2004, INDIA.