Prakash Kotra

Lead SAP Basis/HANA/Solution Manager Consultant

Email: adkwzp@r.postjobfree.com

Phone: 480-***-****

Experience Summary:

Over 14+ years of Experience in SAP Administration (Support, Implementations, Upgrades, Migrations) as a senior SAP Basis consultant

SAP Certified in “SAP HANA Certified Technology Associate (C_HANATEC141)”

SAP Certified in “SAP Netweaver Administration (Oracle DB) SAP NW 7.0”

Worked on Migrating SAP systems from On Prem to Azure cloud which involves ECC/BW/SCM/Solution Manager/PI/EP/TREX/BOBJ and HANA systems

Experience in planning all SAP Basis major activities like Ehp and Support package upgrades, System refreshes, Sizing, Scoping, Landscape strategy, High Availability, Disaster Recovery etc

Experience in upgrades of all SAP platforms and products like ECC, SCM, BW, HANA, CRM, PO etc.

Experience in handling integration between multiple systems such as SAP ECC, HANA, BOBJ, CMS, Webi, and Tomcat etc.

Installed, upgraded and configured S/4 HANA 1709 to 1909

Performed Installation, upgrades including post installation steps in HANA 2.0 SP04 Rev 46

Configured and supported Fiori

Worked and supported on SAP CPI(Cloud platform integration)

Performed BI & BPC upgrades

Installed and configured BOBJ 4.2

Experience with SAP HANA security including user management like roles and privileges

Performed solution manager 7.2 OS/DB migration from Oracle using DMO to HANA Database

Experience in configuring/managing CTS+ configuration using solution manager system

Worked in the areas of BOBJ Administration and configuration of enterprise systems which includes diagnosis and troubleshooting of issues related to BOBJ system stability, memory usage and performance.

Worked on performing architectural reviews and performance analysis on BOBJ systems and implementing the resulting configuration and technical tuning changes to maximize system performance and improve application stability.

Experience in using & Deploying SAP LVM

installed and configured Cloud connector in DMZ

installed, configured and supported HANA XSA(HANA extended advanced run time) and Webide

Installed and configured HANACOCKPIT

Experience in database Disaster recovery

Performed Oracle upgrades from 11 to 12, 12 to 18, 18 to 19

Worked on Oracle SBP bundle patches

Experience with NWDI-NWDS

Performed SAP Portal NW 7.3 installation including licensing and SSO setup to Backend R/3 and BI systems

Applied HRMS LCP’s (HR & Basis Support packages) on a quarterly basis for the entire landscape

Strong experience in 24X7 Production Support

Proven expertise in Client Administration, Transport Management, and Patch Management.

Extensive experience in System Copies or Database Refresh

Extensive experience in SAP Authorization and Security

TDMS application deployment for HRMS application

Worked on SAP Netweaver Gateway 2.0 SP06 configuration

Installed BSI Taxfactory 8.0/9.0 h & I versions & TUB’s

Involved in project deployments/installation of ECC, BW, SCM, Live Cache, SRM, MDM & EP

Worked on QlikView application integration with SAP

Extensively worked on applying the SAP ABAP patches using SPAM & SAINT, applying OSS notes and Java patches using JSPM with experience in using Configtool & Visual Admin as well as NWA

Installed SAP Business Packages for SAP NW 7.3 portal for ESS/PSS

Proven expertise in SAP Security Administration, Documenting the Procedures and policies

Expertise in Database Management - Backup, Restoration using BRTOOLs, Table space administration

Worked on the Installation, Migration & Operation of SAP systems in the Azure cloud

Excellent analytical and problem solving skills

Excellent Documentation, Communication and Problem solving skills.

TECHNICAL SKILLS

ERP: ECC 6 EHP 6/5/4, SAP R/3 4.7, 4.6C/B,3.1H, SAP 620-730 components and Solution Manager 7.0/7.1(SP09)

Net Weaver: NW 730 Products, 2004s/2004 products: PI/XI 7.3/7.0/7.1, BI 7.3/7.0, IDM 7.0, BO 4.03/3.1, GRC 10(AC SP10)/7.02, SCM 5.1, IDM 7.2, NWDS/NWDI for CE 7.1 and EP 7.1, TREX 7.01.

Database: Oracle 11g/10g/9i/8i, DB2

OS Platforms: Linux 5/6.,Windows2008/2003/2000 Server, Solaris 8/9, IBM-AIX, and HP-UX

3rd Party tools BSI tax factory, IXOS, SABRIX, ADOBE, ESKER DELIVERY WARE, OPEN TEXT and LDAP.

MO-Tools: SOLMAN Service Desk (Including CHARM), BMC- REMEDY, HP Open View, and IBM Tivoli.

Professional Experience:

Client: Autodesk, Inc. San Rafael CA Jan’19 to till date

Role: Lead SAP Basis & Solution Manager consultant

Roles & Responsibilities:

Performed installation, upgrades including post installation steps in HANA 2.0 SP04 Rev 46

Installed and configured HANACOCKPIT

Installed, configured and supported HANA XSA (HANA Extended advanced run time) and Webide

Configured CTS+ BOBJ, DS Webide& Cloud platform

Installed and configured Cloud connector in DMZ

Performed Solman 7.2 OS/DB migration from Oracle using DMO to HANA Database

Performed Oracle upgrades from 11 to 12, 12 to 18, 18 to 19

Installed Oracle SBP bundle patches

Worked with NWDI-NWDS

Installed, upgraded and configured S/4 HANA 1709 to 1909

Configured and supported Fiori

Installation, Migration & Operation of SAP systems in the SAP HANA enterprise cloud

worked and supported with SAP CPI

Performed BI & BPC upgrades

Installed and configured BOBJ 4.2

configured on SNC SS0 3.0, Configured SAML

Worked on Solution Manager 7.2 implementation starting from scratch/installation to E2E implementation on SAP HEC (HANA Enterprise Cloud) environment

Worked on MTAR file deployment using webide

Worked on 7.2 upgrade from SP08 to SP11

Worked on SAP HANA DB security

Worked on configuring EWA and e-mail notifications to respective teams

Worked on system preparation, Basic configuration, Managed systems setup (MSC) as part of post upgrade steps

Worked on Wily EM configuration as part of Solution Manager 7.2 preparation steps

Worked on Solution Manager technical monitoring which includes S/4 HANA, Fiori, SLT, SAP Cloud Platform (SCP) systems, PI, BOBJ, CC(Convergent Charging) etc. on SAP HEC environment

Customized SAP technical/system monitoring alerts according to customer needs using SAP standard templates for SAP system/instance/DB/OS level

Expert in troubleshooting alerts and adjust the thresholds accordingly according to customer requirement

Able to customize the standard SAP alerts so the email subject has the SAP system id and required info only like providing subject with Red/Yellow as per requirement

Worked on Business Process Monitoring (BPMon) and configured monitoring for Finance Accounting area (Ex: No of purchase order creation, pending orders etc and SD module

Worked on Focus Insight Dashboards and configured Tactical Dashboard, Operations Dashboards, OCC, Application Performance (AP) etc.

Worked on Dashboard Builder application and configured dashboards for systems availability etc.

Worked on implementing Custom code lifecycle management (CCLM) application

Worked on Test Suite (Both manual and CBTA-Automated testing)

Worked on SEA (Scope and Effort Analyzer) tool which will help with effort of upcoming upgrade, impacting objects etc.

Worked on implementing BPCA (Business Process Change Analyzer)

Worked on integrating SAP Solution Manager with SCP (SAP Cloud Platform) systems and integrated SAP Neo sub accounts and enabled iflow monitoring etc.

Worked on Interface monitoring, Gateway monitoring, Idoc monitoring, PI monitoring etc.

Worked on job monitoring and configured critical production jobs to be monitored from solution manager with advanced conditions to monitor.

Worked on SAP Best practices for solution manager and S/4 HANA (Both 1809 and 1909).

Worked on Fiori Applications monitoring from solution manager

Implemented end to end ChaRM which includes enabling Retrofit/CSOL (Cross system object locking, Downgrade protection etc.) and integrating JIRA/service now etc. tools

Integrated ChaRM with Jenkins tool (automated testing) which helps with Smote test after importing transports in QA

Worked on QGM (Quality Gate Management)

Worked on SLT monitoring and enabled alerts for SLT

Worked on configuring alerts for SAP HANA Database as well as Sybase DB

Implemented enhanced CTS+ for SAP HaaS(Cloud Foundry systems)

Worked on CTS+ implementation for SAP Cloud platform Transport Management system and configured solution manager to work as communication system

Worked on Data Volume Management (DVM) and configured Dashboards

Worked on Cross Database Comparison (CDC) as part of Data Consistency Management implementation and configured Dashboards

Worked on integrating HaaS with Solution Manager

Worked on Job scheduling monitoring and Job monitoring as part of application monitoring

Worked on End user experience monitoring (UXMon)

Worked on ITSM (Service Desk) and integrating ITSM with Service Now

Worked on E2E Business Process Monitoring (BPMon)

Professional Experience:

Client: Campbellsoup Pvt Ltd, Camden, New Jersey June’16 to Dec’18

Role: Lead SAP Basis Consultant

Roles & Responsibilities:

Worked on Migrating SAP systems from On Prem to Azure cloud which involves ECC/BW/SCM/Solution Manager/PI/EP/TREX/BOBJ and HANA systems

Worked as a senior consultant as part of SAP BW HANA migration

Worked on the Installation, Migration & Operation of SAP systems in the Azure cloud

Worked on installing and configuring HANA systems

Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities after the migration

Worked on SAP system refreshes for ECC, BW,SCM, Live Cache systems

Involved in SAP HANA systems troubleshooting, Weekend EPM systems maintenance etc

Worked on supporting HANA systems and involved in all HANA studio activities like Backups, Recovery etc

Worked on System Refresh tasks for SAP BW HANA systems

Installed and configured SAP Solution Manager 7.2 SP1

Worked on configuring SAP Solution Manager Technical monitoring

Worked on Index reorganization activity for production systems

24/7 Production Support

Worked on Vertex patches and upgrade

Worked on Monthly maintenance of all SAP systems for patching activity

Client: T- Mobile, Frisco TX Dec’15 to May'16

Role: Sr SAP Basis Consultant

Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6/EHP7, SAP NetWeaver BW 3.5, BI 7.0, 7.3, BOBJ 4.0/4.1 on IBM AIX 7.1/Oracle 11g, Solution Manager 7.1 SP13, SAP NW 7.4 ABAP & Portal, SAP CRM 7.0 EHP2

Roles & Responsibilities:

Worked as a senior consultant as part of DC migration from Nexus to Polaris DC of T-Mobile SAP systems

Installed and migrated ECC/BW systems to new data center

Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities after the migration

Worked on SAP system refreshes for ECC, BW systems

Worked on the installation of SAP CRM 7.0 EHP2

Installed and configured SAP Solution Manager SP13

Client: North Carolina Dept of Transportation, Raleigh NC July’15 to Nov'15

Role: Sr SAP Basis Consultant

Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.0, 7.3, BOBJ 4.0/4.1 on IBM AIX 7.1/DB2 10.5, Solution Manager 7.1 SP13, SAP NW 7.4 ABAP & Portal, SAP CRM 7.0 EHP2

Roles & Responsibilities:

Worked as a Sr SAP Basis consultant in Green field implementation of SAP landscape on different products like ECC,BW,CRM,Portal,BO,Solution Manager etc

Installed SAP GRC 10.1 & NW Gateway systems and performed SPS13 stack upgrade along with post configuration

Involved in the SAP architecture for various landscapes and designing as part of new implementation

Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations etc

Worked on SAP BO 4.1 installation and configuration on windows and DB2 environment

Involved in Supporting High Availability complex SAP environments which includes components like ECC/BW/Portal/Solution Manager/BOBJ /GRC/CRM etc

Installed and configured SAP Solution Manager SP13

Client: Inter Public Group Ltd, NYC & Omaha NE May’14 to May’15

Role: SAP Basis Lead

Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.3, BOBJ 4.0/4.1 on Windows 2008 R2/2012, Solution Manager 7.1 SP12, EP 7.3, Biztalk/Approva/Uperform,SAPBWPrecalc etc, SAP BPC 10.0

Roles & Responsibilities:

Worked as onsite Basis lead & managed offshore team of 6 people

Worked on the migration for SAP High Availability cluster environment

Involved in the SAP architecture for various landscapes and designing

Worked with functional teams and the architecture teams to determine best practices for the landscapes and all maintenance activities along with upgrades/migrations etc

Performed OS/DB upgrade from Windows 2003 to Windows 2008R2 on MSSQL environment for numerous systems in the landscape and also from Windows 2008R2 to 2012

Involved in Supporting High Availability complex SAP environments which includes components like BW/Portal/Solution Manager/TDMS/BOBJ /BWA/GRC etc

Installed and configured SAP Solution Manager SP12

Installed SAP HANA systems and performed integration, administration activities

Worked on HANA roadmap planning and detailed solution architecture for SAP BW 7.3 on HANA Enterprise Edition

Worked on HANA installation

Integration of Business objects reporting tools with HANA system.

Daily health checks of HANA based systems and its maintenance activities

Worked with SAP HANA studio for administration and for DBA cockpit like stop, start and Integration and backup related activities.

Update SAP HANA studio and configuring data replication with SAP Landscape Transformation(SLT)

Worked on BPC transports

Worked on troubleshooting different issues in BPC environment

Worked on Validating SAP BPC solution integration into existing SAP Business Warehouse NetWeaver landscape / architecture (data extraction and loads via BW ETL, DTP, and APD, transformation logic, and process chain development)

Performed Solution Manager migration and stack upgrade to SP12 from SP10 on Solution manager 7.1 version

Performed systems preparation which includes users creation like solman_admin,smd_admin,solman_btc etc & SLD synchronization to LMDB & attachment of solution manager diagnostic agents to Solution Manager

Performed Systems preparation, Basic configuration as part of Solution Manager Post Configuration

Configured CA Wily Introscope and attached to Solution Manager system

Worked on configuring Root Cause Analysis(RCA) & End to end analysis(E2E) for ABAP & Java systems

Performed Managed systems setup in Solution Manager 7.1 SP12 for numerous SAP systems

Performed Technical Monitoring/BP Monitoring and XI/PI Monitoring

Worked on the installation of Vertex and applying monthly updates starting with Dev/QA/Production systems in the order

Worked on numerous SAP system refreshes which includes Java refresh also using DB restore and export/import method respectively

Worked on Backup and DB Restore using Light speed tool

Worked on EWA setup for ERP/Java and BOBJ systems also and provided analysis and recommendations on a regular basis

Worked on SAP Support Package/Kernel upgrades wherever required

Installed/renewed SSL certificates for Web dispatchers whenever required

Worked on SAP System and performance monitoring and tuning, database and storage optimization

Worked on scheduling SAP Go-Live sessions and implemented the recommendations provided by SAP

Involved in the monthly maintenance activity where ALL systems are recycled for windows patching and SAP/OS changes including different SAP parameters like memory etc by coordinating with different teams

Worked on remedy tickets as part of SAP production support

Worked with different third party teams/products like Biztalk/Approva/uperform etc

Worked on BOBJ maintenance and transports using promotion management to move the content in the same environment as well as to move it from one environment to another environment

Installed SAP BW Precalculation server in the BW environment

Worked on SAP Router/web dispatchers maintenance

Worked on Disaster Recovery exercise

Worked on configuring around 300 printers and troubleshooting printing issues and worked with concerned local admins/FSO’s whenever necessary to identify and fix the issues

Client: Bechtel Corporation Ltd, Phoenix, AZ Jan’11 to March’14.

Role: Sr SAP Basis consultant

Environment: SAP ECC 5.0 ECC 6.0 EHP4/EHP5/EHP6, SAP NetWeaver BW 3.5, BI 7.3, BOBJ 4.0 on Windows/HP-UX/Linux 2.6/Oracle 10g, 11g( 11.2.3), Solution Manager 7.0 & 7.1 SP08, EP 7.0/7.3, PI 7.0/7.1

Roles & Responsibilities:

Worked as a senior SAP Basis consultant for three landscapes involving in architectural decisions/Upgrades/migrations etc

Provided support to the project teams in areas such as Upgrades, installations, Capacity Planning etc

Performed OSDB Migration from Windows to Linux using SAPINST tool

Worked on OSDB Migration for both ECC & BI systems in the landscape

Worked on configuring/managing CTS+ configuration in Solution Manager 7.1

Worked on Portal 7.31 SP 10 integration with BOBJ Version 4.1 SP 7

Worked in the areas of BOBJ Administration and configuration

Involved in the installations of SAP ECC5.0, SAP ECC6.0 EHP4, EHP5 & EHP6

Worked on the upgrade of SAP NW 7.3 to 7.4 using SUM tool

Worked on the upgrade of SAP ECC5.0 to ECC6.0 EHP4

Installed SAP LVM 2.0(SP3) edition and integrated all systems in the landscape

Tested & performed SAP LVM for mass SAP systems restart/shutdown process

Installed and configured Solution Manager 7.1 (SP09)

Performed Basic configuration

Configured CA Wily Introscope and attached to Solution Manager system

Performed managed systems configuration for 100+ ABAP & Java systems in the landscape and configured Early watch alerts for all systems

Performed Technical systems monitoring

Configured Maintenance Optimizer

Configured Service Desk

Performed Root Cause Analysis(RCA) setup

Performed extended ITSM configuration for automatic email notification

Performed extended ITSM configuration for SLA management

Worked on Solution Manager work center

Involved in Installations and configuration of SAP BI 7.0 & 7.3

Knowledge on SAP BPC 7.0 installation and integration to SAP NW BW 7.01

Performance tuning of BO environment by proper distribution of BO services and JVM memory settings

Applied HRMS LCP’s and other ABAP & Java support packages on a quarterly basis

Performed Oracle upgrade from Oracle 10g to 11.2.3 including Oracle bundle patches

Performed TDMS software installation & TDMS clients copied based on the request

Created clients and performed client copies

Handled TMS & Transports administration

Worked on Portal transports( moving .epa & par files) including KM document movement

Worked on moving DTR( Design Time Repository) tracks from NWDI

Performed portal build of 7.0 & 7.3 servers and involved in enabling SSO to R/3 and BI systems

Performed System Refresh and DB Reorganization

Worked on SAP Netweaver Gateway 2.0 SP06 setup for the Mobile applications integration with SAP

Worked on integrating QlikView application with SAP

Portal user creation and management

Installed BSI Taxfactory 8.0/9.0h& I versions

Installed BSI TUB’s & Machine key installation after system refresh

Performed XI transports using CTS method

Involved in performing BO transports

Performed troubleshooting of SAP Jobs which were scheduled by Cronacle Redwood tool

Knowledge on scheduling and monitoring batch jobs using Redwood tool

Worked on scheduling SAP Go-Live sessions and implemented the recommendations provided by SAP

Supporting SAPGUI front-end installation.

Created and managed RFC connections between Development and QA servers.

Troubleshooting system problems, applying Support packs, Add-on, Plug-In, OSS notes.

Client: The Home Depot, Atlanta, GA Nov ’08 to Dec’10

Role: SAP Basis Administrator

Environment: SAP R/3 4.7,ECC 5.0, SAP BW 3.0B, SAP Solution Manager 3.2/4.0/7.0, IBM AIX and DB2,MSSQL, PI 7.11

Roles & Responsibilities

Installed SAP ECC 5.0 and Portal systems

Installed and configured Solution Manager 7.0(SP 05)

Configured Maintenance optimizer

Worked on SAP CRM installation and upgrade from CRM 4.0 to 5.1

Worked on TREX server and administration

Worked on CRM middleware and CRM to PI integration

Worked on MDM and PI configuration

Worked on SAP Solution Manager monitoring SAP systems on MSSQL database

Configured Availability monitoring in ABAP & Java systems by installing CCMSPING agent in Solution Manager & Automatic email notification enabled when a system goes down

Implemented GRMG functionality in Solution manager 7.0 for java systems availability and automatic email notification

Configured Service desk

Worked on Solution Manager work center

Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates.

Maintaining Interface connections with legacy system, OS level activities like managing Interface directories and FTP ids.

Performed System Transports from DEV to QA and to PRD

Performed Local and Remote client copies

Involved in Disaster Recovery activities

Managed RFC administration activities in XI as well as R/3

Applied support Patches like BASIS, ABAP and BW, HR etc using Transaction code SPAM

Applied SAP Add-ons using SAINT and their patches

Actively involved in quick troubleshooting issues turnaround related to SAPGUI issues, Printer configuration and testing issues, Performance tuning, ABAP Dumps, System logs and Job monitoring etc.

Applied OSS notes based on the requests from Development & Functional teams

Worked as SAP On Call Primary for 24/7 production Support

Created Object keys and Developer keys.

Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates

Coordinated with SAP security team lead in client copies involving user master records and user roles.

Experienced in SAP system security involving user ids, user roles creation and their maintenance using SAP profile generator transaction PFCG and SU01.

Configured the Central User Administration- CUA and distributing the users through CUA

Created both Single and Composite Roles.

Running SUIM transaction to get the list of users with specific Authorization objects.

SAP Router maintenance/troubleshooting router issues from SAP guys, Maintaining routtab entries, System Data in Service Marketplace, Opening Remote connections

Created OSS users in service market place.

Performance tuning of BW landscapes in terms of R/3 buffers, Data loads etc

Worked with SAP to open OSS connection & maintaining access data in the secured area for problem resolution

Applied kernel packages and performed Kernel upgrades

Prepared project plan and Basis related tasks.

Created Vantive tickets for Network and Storage team in order to restore the Production access issues.

Worked on memory and swap space management and adjusted parameters as appropriate

Imported and maintained all SAP system profiles wherever required and added/changed static/dynamic parameters based on the requirement

Extensive experience in Batch Job administration including managing all Housekeeping jobs like deleting old job logs, old spools etc

Client: Woolworths Pvt Ltd, Sydney, Australia Apr’07 to Oct ‘08 SAP Basis Security consultant

Environment: SAP R/3 4.7, SAP BW 3.0B, Windows 2003/HP-UX and Oracle

Roles & Responsibilities

24/7 Production Support

Maintenance of multi-landscape environments through client copies, system refreshes, and transport management.

Involved in mock DR testing

Performed DB Reorganization using BRtools

Performed applying support packages, kernel upgrades, database patches, maintenance of database parameters and SAP profile parameters.

Scheduled and implemented Early watch and Go-live service session report, OSS message, escalations to issues reported from SAP Project team

SAP Router maintenance/troubleshooting router issues from SAP guys, Maintaining routtab entries, System Data in Service Marketplace, Opening Remote connections

Defined procedures to clean up of access from the production clients, review and remove unnecessary additional access from users.

Resolved audit issues of removing critical authorizations, profiles from users, restrict sensitive table display/update access in production, remove debug access from production, and restrict access to business or system sensitive transactions.

Installed and configured SAP BW 3.0B.

Performed user administration, like creating users, assigning roles, profiles and authorizations.

Prepared project plan and Basis related tasks.

Developed a Backup strategy involving daily online backups and weekly offline backups use tools such BRTOOLS.

Analyzed system performance and adjusted various tuning parameters to maintain optimum utilization including application server load balancing, operation modes, background jobs, and spool management.

Checked Service Market place Website on daily basis for updates and performance tuning techniques.

Client: Singapore Airlines, Singapore May’06 to Mar’07 SAP Basis Security Administrator

Environment: SAP R/3 4.6c, Oracle, SAP DBA, Windows 2000 and Oracle.

Roles and Responsibilities:

Performed user administration, Created Roles and assigned to Users.

Created Authorizations and generated Profiles based on the job Profiles.

Granted FIREID’s to the approved user in the production machines.

Cleaned up and optimized security Roles

Creating, managing and scheduling of batch jobs.

Daily performing check list activities, Monitor system logs and ABAP dumps, Monitor locks and failed updates

Administered background processes, spooling, and output management.

Creating and approving SAFE Requests.

Reporting problems to OSS & solving the problems.

Creating OSS user IDs and reset passwords for OSS user IDs.

Developer Keys & Object Keys generation based on the requests and approval

Scheduled housekeeping jobs in the background to clean up spool requests, dumps, batch-input sessions, and background jobs.

Spool Management and resolve printer issues and printing problems.

Checked CPU utilization and volume space utilization.

Performed daily SAP System checks and logs.

Opening Remote connections for the requested system.

Academic Qualification:

Completed B.Tech in Computer Science & Engineering from JNTU Hyderabad in April 2004, INDIA.

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