Customer Service Safety

DW

DONALD WILSON II

***********@*****.*** 630-***-**** Nashville, TN 37217

Skilled, motivated, and highly adaptable. Using educational knowledge to further contribute to business success. Ready to develop new skills and grow by gaining practical knowledge. Always a dedicated team member and a proven leader! Experienced in Microsoft office and system software

Proficient typing skills (80-95 WPM)

Logistics (1 year)

Inventory

Training and Development ( 4 years)

Store Merchandising

Basic knowledge of Html and Python ( 2 years)

Knowledgeable in following policies and procedures Customer Service (3 Years)

Safety Understanding

Shipping and Receiving

Product Knowledge

LeĴer writing (4 years)

Prioritization and time management

Administering payroll ( 1 year)

All Things Glamour Chicago, IL

Secretary

08/2019 - 10/2020

Greet Visitors and Customers and direct them to appropriate departments or individuals

Responds to queries in person, via telephone, email, and in person Develop and implement office procedures

Maintain company record systems to uphold accurate files Compose leĴers, memos and emails

Created agendas, meeting notes and other documents to enhance collaborative process

Established clear and consistent administrative procedures to minimize errors and avoidable delays

Maintained office safety by screening visitors, updating logs and issuing temporary passes

PBD Worldwide Bolingbrook, IL

Trucking Assistant Manager

04/2019 - 08/2019

Incharge of trucking department

Pulled, organized, and gave orders

Maintained productivity in an orderly fashion

Responsible for development of all safety policies, procedures, and instructions

Evaluated product merit before shipment

Provide customer service

Assign employees to specific duties

Direct and supervise employees

Enforce safety, health, and security rules

Hire, train, and evaluate personnel

Keep records

Enforced company policies and procedures to strengthen operational Summary

Skills

Experience

standards across departments

Wendys Bolingbrook, IL

Shift Leader

08/2017 - 04/2019

Managed team members

Valued great customer service

Filled in whatever position needed

Orchestrated logistics

Provide customer service

Assign employees to specific duties

Direct and supervise employees

Enforce safety, health, and security rules

Hire, train, and evaluate personnel

Keep records

Meijer Bolingbrook, IL

Team Member

01/2020 - 09/2020

Provide Customer Service

Inventory stock

Answer customers' questions

Resolve customer complaints

Bringing and seĴing product

Maintaining store cleanliness

Providing customer service

Inventory

Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality

Built and maintained effective working relationships with peers and upper management.

Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency. Noodles & Company Bolingbrook, IL

Team Member

10/2018 - 04/2019

.Provided customer service

Prepped and prepared food

Served guest's their orders

Provide customer service

Resolve customers' service or billing complaints

Solicit sale of new or additional services or products Determine charges for services requested

Collect deposits or payments

Confer with customers by telephone or in person

Joliet Junior College, Houbolt Rd Joliet, IL

Some College (No Degree) in Nursing

Bolingbrook High School Bolingbrook, IL

High School Diploma

06/2019

Member of Juke Mimez Dance Association

Elected President of Empower

Graduated with 3.4 GPA

Graduated in Top 25% of Class

Member of AFJROTC ~ C/SSgt

Education and Training

Contact this candidate