Sales Customer

CURRICULUM VITAE

JABBAR HUSSAIN

Mohallah Nabi Pura Dinga Tehsil Kharian District Gujrat

Pakistan.

Mobile: +923*********

E-mail: ***************@*****.***

personal details:

Father’s Name: Mian Abdul Rehman

Date of Birth: 06 February 1985

Nationality: Pakistani

Sex: Male

Religion: Islam

Language known: English, Urdu, Hindi, Punjabi

Personal Profile

I am very hard working, honest, organized and have a good sense of humor. A highly motivated graduate who has completed a bachelor degree in commerce at the University of the Punjab, Pakistan. I can work very well under pressure and I have the sales experience to handle customer complaints and solving problematic situations. I am eager to learn, I enjoy overcoming challenges, and I have a genuine interest in Business Management.

Education & Qualifications

2015 – 2016 Channel Management and Retailing, Economics of Money and Banking, Finance and Economics, and International Business.

( An online non-credit courses authorized by IE Business School, Columbia University, Arizona State University and University of New Mexico and Offered through Coursera)

2012 – 2013 Association of Chartered Certified Accountants (Passed two Modules Management Accounting 9 Financial Accounting) from London School of Business and finance Manchester England.

2011 – 2012 Post Graduate Diploma in Business Management Awarding Body: (Association of Business Practitioners) From Manchester College of Higher Education and Media Technology, Manchester England.

2007 – 2008 Auto CAD (2D, 3D Civil Drawing)

from Government Post Graduate College Mandi Bahau Din Pakistan.

2004 – 2007 Bachelor of Commerce Degree

Awarding body: (University of the Punjab, Pakistan), From Islamic Asian College of Commerce, Kharian Pakistan.

2002 – 2004 Intermediate Computer Science

Key modules: (Maths, Statistics, and Computer Science)

From Government Science College Gujrat, Pakistan.

2000 – 2002 Secondary School GCSE subjects (Maths, English, Physics, Chemistry, and Biology) from Government Higher Secondary School Dinga, Pakistan.

Career History

2016 – Present Bank Al Falah

Assistant Sales Engineer

Demonstrating how a product meets a client’s needs.

Working with existing customers to help them get the most out of the products they have bought.

Providing sales support during virtual and onsite client meetings.

Liaising with both current and potential clients to develop existing and new business opportunities.

Identifying the customer’s current and future requirements.

Identifying client requirements.

Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for them.

Preparing reports for head office and senior managers.

Offering after-sales support services.

Conveying solution benefits to both business and technical audiences.

Demonstrating products, services and solutions to potential clients.

Preparing and presenting potential cost benefit analysis to potential clients.

Delivering presentations and demos to audiences.

Conveying customer technical requirements to the Internal Engineering teams.

Maintaining existing, long-term relationships with customers.

Putting together technical instruction for customers in relation to the use, operation and maintenance of purchased products.

Travelling to visit potential clients.

Negotiating tender, contract terms and conditions.

Maintaining professional working contact with key suppliers and third parties.

2011 – 2015 Richard Whittaker Limited

Sales Associate

Assist an average of 40 customers per day in finding or selecting items, and provided recommendations that generated $8K in additional revenue

Stock, replenish, and organise inventory with accuracy and efficiency, completing function 10% faster than average associate

Achieve an average of 140% of sales goals for three consecutive months

Manage proper and attractive merchandise display, ensuring strategic placement of products that maximised purchases

Provide outstanding customer service, receiving 96% in customer service feedback surveys

Reporting to the manager daily.

Cleaning and tidying the store, and ensuring stock rotation was carried out for the following day.

Processing customer transactions.

Welcoming staff and providing them with advice on the store’s products and services.

Reminding customers about the store’s promotions.

Making sure that the shop floor was always in pristine condition with displays perfectly maintained.

Ensuring the store’s counter was always manned.

Creating the shop window’s displays.

2008 – 2010 Eastern Federal Union Life Assurance Limited

Sales Consultant

Demonstrates advanced products knowledge

Adheres to any and all company policies and procedures

Makes sales appointments with clients

Teams with other employees to make sure that product is available and shoppable in stores

Generates new leads by meeting with consumers

Follows up with any clients to make sure that they are satisfied with product

Assembles any and all product displays in a given market

Meets with retail associates to help them effectively sell products

Finds new target markets and penetrates them to drive sales

Discovers how to market products to new users

Understands how to make products appeal to consumers based on the environment and current trends

Uses the Internet to push products to a given target market

Works with the marketing department to develop new sales strategies

Teaches other sales consultants how to make sales to potential consumers

Discovers target markets and advantages of other companies

Demonstrates advanced sales knowledge

Always looks for new ways to make products attractive to customers

2006– 2008 State Life Assurance:

Customer Services representative

Manage large amounts of incoming calls

Generate sales lead Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage custom

2004-2007 State Life Assurance

Office Administrator Responsibilities:

Coordinating office activities and operations to secure efficiency and compliance to company policies

Supervising administrative staff and dividing responsibilities to ensure performance

Keep stock of office supplies and place orders when necessary Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations/proposals as assigned

Assist colleagues whenever necessary

Skills

Team Working ability

Strong technical skills

Communication skills

Sales skills

Analytical skills

Referees

•Mr Zia Ur Rehman ( Tutor)

Manchester College of Higher Education & Media Technology England.

Telephone (Mobile): +447*********

•Mr Les Burill ( Previous Employer) Manager of Richard Whittaker Ltd

The Mayfield Centre Rochdale, England. Telephone ( Mobile ) +447********* Telephone ( Work ) +441*********

Contact this candidate