Store Manager Sales

Robert Kubasti

adkwvi@r.postjobfree.com • Levittown, Pennsylvania 19055 • 215-***-****

Store Management

Accomplished and customer-centric store manager with a sharp operational acumen and 15+ years’ success overseeing store operations, teams, sales, and processes to increase revenue growth and drive customer service success. Keen expertise in providing integral leadership in store operations, merchandising, financial accountability, staff development, and inventory control. Hands-on experience in pricing, cash handling, planograms development, and payroll administration. Skilled in directing staff management—including recruitment, training, and coaching—to realize consistent improvements in productivity and stimulate top-flight sales performance. Expert in setting sales targets, developing strategies to increase profit, managing customer service, organizing shifts, and allocating budgets while driving operational excellence. Instrumental in encouraging innovation, building high performing teams, and fostering collaborations across all functional areas. Influential communicator with a personable demeanor, a keen attention to detail, and solid organizational and analytical skills.

•Strategic Planning & Implementation

•Merchandizing & Inventory Planning

•Budget Administration & Forecasting

•Process & Performance Improvement

•Store Operations Management

•Staff Training & Development

•Revenue Growth & Profitability

•Customer Service & Satisfaction

•Team Building & Leadership

•Profit & Loss Responsibility

•Customer Relationship Building

•Staffing & Recruitment Initiatives

Career Experience

Store Manager, Lenox Corporation – Fairless Hills / Langhorne, Pennsylvania 2007 to Present

Spearhead full spectrum store operations within a high-volume retail environment and orchestrate all bottom-line factors to maximize customer service and propel the achievement of revenue growth goals. Oversee all aspects of sales, staffing, merchandising, inventory control, and reporting. Subject matter expert for monitoring sales performance, store operating results, customer service standards, and quality compliance. Hold concurrent responsibility for completing accounting paperwork on a daily basis, integrating price changes as directed, and conducting physical inventories.

Achieved year-over-year sales revenue growth targets by creating and executing aggressive sales strategies, devising merchandising plans, and leveraging competitive retail industry knowledge.

Successfully opened a new location after thorough research and market analysis and played an instrumental role in recruiting and training of new staff.

Augmented customer e-mail sign-ups by 55% by conducting team meetings, increasing staff awareness, and developing effective promotional campaigns.

Drove both employee and customer recognition with high efficacy by introducing the concept of ‘Daily Quick Connect Meetings’ and improving cross-functional collaboration.

Ensured compliance with all company policies, quality guidelines, and ethical standards by adhering to the internal retail handbook and closely monitoring all activities.

Store Manager, Jomar Textiles Inc. – Philadelphia, Pennsylvania 2000 to 2007

Directed all day-to-day retail store operations with full profit and loss responsibility and sales revenue of more than $4 million. Provided strategic leadership and results-oriented training to personnel to stimulate peak performance and productivity. Ensured proper adherence to cash controls and loss prevention procedures.

Promoted a cooperative working environment and maintained organized store appearance to ensure best-in-class buying experience and maximize customer service and satisfaction.

Reduced stock shrinkage and minimized inventory discrepancies by conducting periodic inventory counts,

Played an instrumental role in streamlining freight flow to fulfil needs of customers and trained both new and existing personal on the daily operations, customer service, and industry best practices.

Early experience as Assistant Store Manager, A.C. Moore – Langhorne, Pennsylvania / Store Manager, Kmart – Levittown, Pennsylvania / Store Manager, Caldor Corporation – Cinnaminson, New Jersey / Buyer, Carrefour – Philadelphia, Pennsylvania

Education & Credentials

High school diploma in Business Bishop Egan High School - Levittown, Pennsylvania

Emergency Medical Technician (EMT) Penndel Middletown Rescue Squad

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