Customer Service Office

CAREER OBJECTIVE

I would like to establish myself in a dynamic environment whereby I would be given an opportunity to learn and grow in to the institution and become a valuable employee

PERSONAL DETAILS

Surname: Sedutla

Name: Mapula Thelma

ID Number: 910**********

Gender: Female

Race: African

Language Proficiency: Sepedi, English

Cell Number: 078*******

E-mail: ***********@*****.***

Driver license Code 10

EDUCATION

BASIC

Institution Mashooro High School (2016)

Highest Grade Passed Grade 11

Subjects Sepedi (Home Language), English (1st Additional Language), Business management, Economics, Life Orientation

PERSONAL SKILLS

Target Driven

Good negotiation skill

Attention to details

Problem solving

Detailed oriented

Self-motivated

Stress Tolerance

PROFESSIONALS SKILLS

Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal-communication skills.

Understands new concepts easily – Quick learner.

Ability to handle stress.

Computer literate.

Reliable.

Took customer service training course.

High School Grade 11 completion

MS office suite 2007/2010/2013

REFERENCE

Institution Avis Rent a Car

Name Tshepo ceril Ramalepe

Position Delivery Agent

Contact Number (work) 011-***-****

Contact Number (cell) 078-***-****

Contact this candidate