Mid Office Business Services Senior Specialist

Megan Rosa

***********@*****.*** 845-***-****

Education:

Pace University, Lubin School of Business Pleasantville, NY

Bachelor of Business Administration (BBA) – Human Resources

Minor in Psychology May 2019

GPA: 3.75

Work Experience:

Randstad USA, White Plains, NY Nov. 2020 – Present

Mid Office Business Services Senior Specialist

Run daily and weekly time audit reports to ensure all expected talent hours are received

Responsible for processing received timecards accurately through VMS tools to pay talents and bill clients

Handle payroll errors

Pursue missing timecards and approvals daily to ensure all talents are accounted for and approved

Adhere to payroll schedules to ensure on cycle payroll for all talent timecards

Work with clients, branches, and talent to improve timely submissions of timecards and approvals by ensuring talents are fully onboarded and on assignment

Staffing Manager May 2019 – Nov. 2020

Performed business development for active, inactive and prospect clients and talent

Performed full-cycle recruitment by working closely with hiring managers with job intake, setting up interviews and hiring candidates

Conducted background checks, set-up drug screens, verified educations and performed reference checks

Responsible for hiring talent, on-boarding, completed I-9s, reviewed timecards, and handled terminations

Responsible for managing job application channels, identified new talent, and screened applicants

Maintained extensive networks and a large candidate pool to fill positions quickly with the most qualified talent.

Maintained client and talent satisfaction

Acted as local experts in the industry, consulting with local businesses on market trends, salary recommendations and talent availability

Resolved issues that arouse within the back office and handles ad hoc request

Cerebral Palsy of Westchester, Rye Brook, NY Feb. 2019 –May 2019

Human Resources Intern

Referenced potential recruits ensuring they meet qualifications

Processed terminations to create accurate filing of personnel records

Sleepy Hollow Country Club, Briarcliff Manor, NY Nov. 2018 – May 2019

Front Desk Receptionist

Answered phone calls and assist member with any questions, while providing excellent customer service

Made reservations for dinners, events, and rooms to ensure smooth operations

Orange Regional Medical Center, Middletown, NY Summer of 2018

Human Resource Intern

Assisted business partners with converting and editing job descriptions for their departments

Organized and filed employee paperwork, and created new hire folders

Wrote emails to contractors and audited employee lists to make sure they were accurate

Technical Skills:

Microsoft Office, Bullhorn, ADP, PeopleNet, Workplace, Salesforce, SalesGear, VMS tools (including but not limited to Fieldglass, Nexus, and Beeline)

Contact this candidate