Manager Sales

Samantha Dark

Cell: 310-***-**** *************@*****.***

EXPERIENCE

George P. Johnson: Experience Marketing Agency

Senior Event Manager – Sales, Account Management, Events, Operations January 2019 – July 2020

Actively managed Food and Beverage programs end-to-end project, budget, timeline, contracts and bids for Google Next Leader’s Circle 2019, Salesforce Connections 2019, Salesforce Dreamforce 2019 and Salesforce Connections 2020 (including event logistics, financial management, contract negotiations, RFP’s, fabrication / graphic / production timelines, vendor timelines, creative deliverables, support install and execution)

Actively managed Salesforce Dreamforce Food and Beverage program for over 171,000 registered attendees, multi-million-dollar budget and across 11 different venues

Manage client relationship as key point of client contact of Food and Beverage for Google Next Leader’s Circle 2019, Salesforce Connections 2019, Salesforce Dreamforce 2019 and Salesforce Connections 2020

Manage vendor selection, activity and relationships (ensuring effective communications, quotes, selection, setup, POs / deposits, secure and validate invoices, addressing minor issues, etc.)

Led kickoff meetings, team onboarding and present internally and to client on area of responsibility and project status

Maintain / update work in progress file, other key event documents including, budget, job cost / labor hours summary and ensuring closing / reconciliation process completed

Ensure collection of final project data and documents including lessons learned and post-event recap Levy Restaurants – STAPLES Center Los Angeles & Microsoft Theater L.A. Live Director of Events – Sales, Operations, Account Management October 2013 – December 2018

Manage department with 9 million dollars in annual sales

Manage team of 3 managers, 4 supervisors and 100+ employees

Accountable for all facets of the operation including; interview, hire, train, and document new front of house employees, overseeing all financial aspects, maintain quality standards including consistency and presentation, schedule and assign daily employee work stations, ensure proper ordering and inventory levels

Execute all daily sales of venue event food and beverage operations including; NBA, NHL, WNBA, Concerts and Special Events

Manage client relationship as key point of contact for Lakers, Clippers, Kings, Sparks and AEG Events

Oversee all food and beverage sales and operations for major Award Show including; The Grammy’s, ESPY’s, BET Awards, MTV Music and Movie Awards, Creative and Primetime Emmy’s, American Music Awards, People’s Choice Awards, Game Awards and Radio Disney Awards

Organize and execute events for 1000+ guest

Design event spaces for all separate teams and special events including décor, menu, floral and setup

Manage labor spend to budget

Handle all weekly status reports for corporate review Gerber Group – Whiskey Blue at W Los Angeles and Stone Rose at Sofitel Los Angeles Manager – Events, Sales & Marketing, Operations

November 2010 – October 2013

Managed venue event sales including; setting up all food and beverage needs, contracts, decor, onsite contact and final billing procedures

Managed social media sites including; Facebook, Twitter, Foursquare and Yelp

Supervised bar operations during all special events including, movie premieres, live performances, NYE, networking mixers, etc.

Created, executed and tracked all seasonal and weekly promotions for corporate review

Participated in bi-weekly hotel management meetings

Communicated daily with corporate headquarters in New York

Created atmosphere including lighting, floral, music and seasonal decor FiAMMA Trattoria – MGM Grand Hotel and Casino – Las Vegas Manager – Events, Sales, Operations

December 2009 – October 2010

Handled all sales for VIP’s and special events within restaurant private dining room

Ensured proper execution of all contracted events by communicating daily with Executive Chef and/or Sous Chef, providing current information on large parties of expected VIPs

Handled menu design including; seasonal, tasting and executive chef menu changes

Assisted with all daily restaurant operations including; setting daily staffing levels, ensuring proper staff rotation, setting forecast, supervises all aspects of service, inventory control and labor management to operate the restaurant efficiently and cost effectively

Developed and executed departmental re-training on all policies and procedures and sales service initiatives

Supervised the daily floor and kitchen operations to ensure that service is done proficiently

Delegated responsibilities to employees and supervise tasks to completion, correctly and on time The Venetian and The Palazzo Resort Hotel Casino – Las Vegas Assistant Manager Beverage/ Azure Pool Manager – Operations, Events, Sales & Marketing September 2008 – December 2009

Assisted with all grand opening operations including; setting staff levels, selected staff attire, created staff schedules and payroll, and floor maps. Manage overall food and beverage operations and staff of seventeen

(17) people

Organized and designate daily VIP guest list and cabana reservations

Responsible for execution of on-site media coverage including menu tasting, photo shoots and television commercials

Executed all beverage sponsorship fulfillments such as sponsored special events

Developed interdepartmental synergy with Casino Marketing, Sponsorship, Public Relations, Facilities, Technical Services, Warehouse, VIP Services, Front Deck, Concierge, PAD, Stewarding, Head Chefs

Assisted with all marketing collateral creation and design including; VIP passes, rack cards, wrist bands and media

Ran day-to-day beverage operations for Venetian Casino & Resort and The Palazzo’s three lounges and two main bars and six service bars. Supervised a staff of 50 team members MGM MIRAGE – Mirage Hotel and Casino – Las Vegas

Manager Food and Beverage – Operations

January 2008 – September 2008

Management Associate Program Structured six-month program throughout all food and beverage

Trained with department managers with focus on food and labor cost, staff management, and daily knowledge of P&L statement

Worked with banquet, sales and catering departments to improve group sales skills, as well as execution of events. Observed beverage manager and supervising all casino floor cocktail servers, pool bartenders and servers, 3 service bars, and 3 lounges. Focus on scheduling for a 24-hour department, guest check control and guest relations. Work on all ordering and inventory control for all bars and lounges

Operated room service department under manager for 2700 rooms in 4-star hotel and casino. Focused on timing of meals, planning out execution of all deliveries, including inventory and stocking of all in room bars EDUCATION

Michigan State University: Eli Broad College of Business – The School of Hospitality Business

Bachelor of Arts in Hospitality Business – December 2007 Michigan State University Study Abroad Program: Hong Kong, Macau and Southern China – Summer 2007

International Dimensions of Hospitality Business Michigan State University – Men’s Varsity Baseball Team – September 2006 – September 2007

Internship – Manager Varsity Baseball – Operations, Travel, Events

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