Housekeeping Service

BOBBY LIWANTANG MAGALLON

Date of Birth: September 6, 1980

Citizenship: Filipino

Gender : Male

Marital Status: Married

Address: Hamdan Street Abu Dhabi UAE

Mobile #: 052-*******

Email Address: *****.********@*****.***

Language: English Tagalog (Very good written & Oral Skill)

OBJECTIVES

To secure a position that will provide a bigger opportunity for me to broaden my horizon and improve my skills. To share the knowledge that I have which could be beneficial and profitable to the company and the people I would be working with.

STRENGHTS

Can delegate and supervise people

Strong ability to multi task and work under pressure

Able to follow oral and written instructions

Service Oriented, dedicated, hardworking & committed to excellence

Advance knowledge and proficiency in Microsoft Office, Prolific, Touché

Remarkable ability to exert a large amount of physical activity and stand/walk/lift/bend throughout shift.

TRAININGS AND SEMINAR ATTENDED

Successfully completed the training of the Housekeeping Supervisor in Ayla Hotel.

Orientation for MSDS conducted by ECOLAB at Ayla Hotel, Al Ain.

Proper usage of cleaning chemicals – ECOLAB – training at Ayala Hotel, Al Ain

EDUCATION

High School (March 2002)

Quezon Colleges of Southern Philippines

Tacurong Sultan Kudarat

Elementary (March 1997)

New Carmen Elementary School

extra CULLICULAR ACTIVITIES

Member of choir

Ayla hotel, One to One hotel, Sofitel Abu Dhabi corniche

WORK EXPERIEENCE

SOFITEL ABU DHABI CORNICHE

Housekeeping Supervisor, January 2017 To January 2021

DUTIES AND RESPONSIBILITIES:

Responsible for supporting the housekeeping manager in smooth running of housekeeping department.

Responsible for supervising the daily routine of housekeeping staff and for ensuring that guest rooms are always clean.

Holding meetings with housekeeping staff to discuss their job functions.

Making sure that guest’s bedrooms, corridors and public area are serviced in accordance with the company’s standard.

Maintained guest exceptional satisfaction by working closely with management and reporting feedback from customers.

Evaluating, counseling, motivating and coaching employees.

Manage all aspect of room attendant’s performance including completion of annual performance reviews.

Adhered to hotel brand standards as well as followed all safety policies and procedures.

Reporting any maintenance problems, safety hazards, accidents, or injuries to senior managers.

Make shift reports and other area documentation as necessary.

Maintain inventory of linen, supplies and lost and found control point.

Schedule shifts and arrange for replacements in cases of absence.

Establish and educate staff on cleanliness, tidiness and hygiene standards.

Listening to, understanding, and clarifying guest concerns.

Approaching guest’s in an attentive, friendly and courteous manner.

Maintaining a high standard of personal appearance and grooming.

Ensure compliance with safety and sanitation policies in all areas.

ONE TO ONE THE HOTEL VILLAGE ABU DHABI, UAE

Housekeeping Supervisor, April 2015 to December 2016

DUTIES AND RESPONSIBILITIES:

Responsible for assisting in the training of all housekeeping attendant.

Delegating task to team members, handling problems or complaints,

Monitoring all housekeeping attendants completing relevant paperwork.

Ensuring they meet with the highest standards of cleanliness.

Reporting any maintenance faults to appropriate departments and ensuring

the appropriate action is taken.

Checking rooms after the maids have cleaned them to the best standard of comfort and cleanliness

Checking public areas and assigning the maids a different task everyday

Prepares housekeeping attendants job assignments.

Attends daily meetings and receives special instructions.

Supervises cleaning of guest rooms and corridors.

Trains and assist room attendants and advises Executive Housekeeper if performance is not satisfactory

Supervises turn down service as Evening Housekeeping Supervisor.

AYLA HOTELS AND RESORTS AL AIN, UAE

Housekeeping Supervisor, December 2013 to March 2015

DUTIES AND RESPONSIBILITIES:

Organized and prioritized work, and meet deadline.

Inspecting guest rooms and guest areas.

Supervising the disposal of trash and waste.

Ensuring they meet with the highest standards of cleanliness

Ensure all common areas are clean and represent the standard of the hotel.

Reporting any maintenance faults to appropriate departments and ensuring

the appropriate action is taken.

Checking rooms after the maids have cleaned them to the best standard of comfort and cleanliness

Checking public areas and assigning the maids a different task everyday

Prepares housekeeping attendants job assignments.

Attends daily meetings and receives special instructions.

Supervises cleaning of guest rooms and corridors

Supervises turn down service as Evening Housekeeping Supervisor.

AYLA HOTELS AND RESORTS, AL AIN UAE

Room Attendant/ Supervisor Reliever, October 2012 to November 2013

DUTIES AND RESPONSIBILITIES:

Clean and service the assigned guest rooms and areas.

Making bed according to hotel standards and Cleaning and sanitizing bathrooms

Dusting, vacuuming and sanitizing all areas of guest rooms and removing trash and others.

Make daily assignments for the attendant and releasing of rooms to inspect as a Housekeeping Supervisor reliever.

Monitor and control supplies and amenities, and minimize waste in all areas of housekeeping.

Endorsing guest laundries to be pick-up.

Making set-up for honeymooners (Guest).

Report, turn in, and /or log lost and found items.

AYLA HOTELS AND RESORTS, AL AIN UAE

Room Attendant / Pre Opening, November 2010 / September 2012

DUTIES AND RESPONSIBILITIES:

Clean and service the assigned guest rooms and areas.

Making bed according to hotel standards and Cleaning and sanitizing bathrooms

Dusting, vacuuming and sanitizing all areas of guest rooms and removing trash and others.

Vacuums carpet and upholstered furniture, dusts and damp wipes furniture, empties ashtrays and wastebaskets.

Replenishes bathroom supplies and room supplies in occupied rooms.

Keeps the guest corridor, service pantries and service areas neat and tidy.

Check and reports any maintenance work required to the supervisor immediately.

Give guest request as ordered.

REFERENCES

Available on request.

Contact this candidate