Manager
Resume:
HELGA SANTOS
PROJECT MANAGER
C O N TACTS
***********@*****.***
****-* *. ******** **., Tondo,
Manila, Manila, 1012,
Philippines
S K I L L S
People and project
management
Billable and non billable
hours management
Data comparative analysis
Proactive communication
R E F E R E N C E S
Charina D. Casupang
SENCOR, Inc.
T: 639*********
E: ***.********@******.***
Ma. Teresa V. Baluyot
SENCOR, Inc.
T: 639*********
E: ***.*******@******.***
Mona Lisa C. Fernandez
Merciful Heart of Jesus with
Mary Catholic Community
T: 639*********
E:
monettefernandez333@gm
ail.com
A B O U T M E
I love to work with different people to learn from them. I'm serious when it comes to work, but love to mingle with people. I believe that having a work-life balance is key to every employer's and employee's success.
L I N K S
https://www.linkedin.com/in/egs-sa
ntos-1b096382
LinkedIn:
WORK E X P E R I E N C E
PROJECT MANAGER, SENCOR, INC., Makati
Mar 2006 - Present
Managed people and project's measures of success from deliverables to productivity metrics to turnaround times to quality outputs
Reviewed various service level agreements and suggested favorable stipulations to all stakeholders
Analyze different project processes, worflows, instructions to determine potential cost efficient and effective methods
Managed all phases and aspects of projects from concept building to completion to decommission
Collaborated with programmers to identify and implement means and methods to expedite work processes, produce singular costs down the line, preserve data integrity, and verify feasible quality perfomances done by programmatic tools or work management systems
Participated in all pilot works to spot on potential escalating solutions for escalating challenges across all project stages
Drafted and presented project decks to update and apprise clients both internal and external of projects' strengths, weaknesses, opportunities, and threats Projected projects' revenues and losses based on deliverables, turnaround times, and productivity expectations
Coordinated with other managers, supervisors, and team leaders to point out and execute best practices
ASSISTANT EDITOR-IN-CHIEF, Children of Light Catholic Community, Manila Apr 2005 - Mar 2006
Assisted Editor-in-Chief in all aspects of publication from brainstorming to reviewing to editing to publishing of Catholic articles
HR ADMINISTRATIVE ASSISTANT, Soldiers of Light Catholic Community, Caloocan
May 2003 - May 2005
Assisted HR Manager in dealing with employees' welfare Coordinated with different departments to monitor and verify the implementation of duties and responsibilities
Drafted various syllabi for coordinators' execution to members LEGAL ASSOCIATE, Sagana and Associates Law Office, Manila Sep 2002 - Aug 2003
Verified pre-drafted letters of demand
Followed up monetary collections via e-mails and calls Created sheets to track down all collections
Reported to senior attorneys on the update of collections INSTRUCTOR, Mary Mount Child Development Center, Quezon Apr 1997 - Nov 1997
Taught Mathematics and English to all different grade levels Coordinated with the principal on the development of each student with respect to cognitive abilities
E D U C ATION
LL.B, Pamantasan ng Lungsod ng Maynila, Manila
2001
Bachelor of Arts, Philippine Normal University, Manila 1997
Psychology
Cum Laude
Civil Service Eligibility (graduated with honors)
C O U R S E S
Six Sigma (Yellow Belt), Pinoy Lean Six Sigma Academy Feb 2021 - Apr 2021
Effective Management, Guthrie-Jensen
Sep 2009 - Sep 2009
Leadership Sytle, Guthrie-Jensen
Apr 2008 - Apr 2008
US Legal Regulatory and Basics, SENCOR, INC.
Apr 2006 - Apr 2006
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