Account Manager

Aaron Nico Reyes

Milpitas, CA ***** 408-***-**** ***********@*****.*** LinkedIn Profile

Overview

Recent business marketing graduate with over five years of customer relationship management experience. Passionate for developing scalable customer acquisition strategies through paid acquisition, product virality, sales, and SEO. Detailed, hardworking, and accountable with a strong interest in new technology, marketing, and a willingness to learn. Skills

Technical: Proficient in Salesforce, Conference Calling Software (Teams, GoToMeeting, Zoom, etc.), Agile and Scrum, QuickBooks, Papercut, Microsoft Office, Google Sheets, ZoomInfo, Seamless AI Hard Skills: Objection Handling, Data & Information Analysis, Prospecting, Buyer & Market Analysis, Customer Relationship Management, Sales Process, Cloud Computing, Network Structure and Development Soft Skills: Communication, Critical Thinking, Leadership, Time Management & Planning, Public Speaking, Multitasking Experience

Account Manager, 06/2020 to Present

Pacific Office Automation – San Jose, CA

• Manage multiple accounts in different verticals markets, establish and maintain strong relationships with customers, and ensure company goals are met

• Serve as primary contact for named accounts encompassing account management and sales responsibilities

• Promote available products and services to customers during service, account management, and cold call

• Negotiate pricing for IT hardware/software, office equipment, and service agreements contracts Magnolia Home Theater Sales Specialist, 01/2014 to 12/2015 Best Buy – Milpitas, CA

• Supervised staff of home theater operations to communicate job expectations, ensure execution of correct procedures and company policies were followed

• Provided expertise in sales process by completing a sales training course designed to ensure selling credibility

• Demonstrated product knowledge in surrounding sales areas including Appliances, Car Audio, Computers, and Electronics Server/Bartender, 01/2018 to 10/2019

Eureka Restaurant Group – Mountain View, CA

• Collaborated with management to resolve customer complaint issues, improved operations, and maintained customer service

• Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them

• Provided detailed knowledge of menu, promotions and health concerns (food/drink allergies, alcohol intoxication, etc.) in order to provide recommendations or corrective measures if necessary Education

San Jose State University, 08/2018 to 05/2020

Bachelor of Science: Business with a concentration in Marketing

• Collaborated with peers to create and design a new website/application system to find solutions to the lack of parking and traffic issues at San Jose State University

• Prepared sales presentations for potential investors that had to replicate the TV show "Shark Tank", aimed at demonstrating expertise on the topic, providing data analysis results, and demonstrating creative thinking by presenting possible solutions based off feedback

Awards and Activities

• SJSU Marketing Association, 12/2018 to 05/2020

• 2017 Adult Referee of the Year Award for Milpitas Youth Soccer League & San Jose Soccer Referees Association

• Club Soccer Team Captain, 2010 to 2014

Community Service

Milpitas Food Pantry, 2010 to 2014

• Volunteered 50 hours a year, helping distribute emergency food and clothing to low income/less fortunate families

• Lead a team of 10 volunteers and organized different tasks for them to do to ensure optimal results within a specific timeframe

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