Engineer Assistant

Miaoxin Wang

*********@*****.*** · Linkedin@ wangmx · uxfol.io/miaoxinw

HIGHLIGHTS OF QUALIFICATIONS

A passionate UX researcher with a unique combination of experiences in research, software development, cross-functional collaboration, team support, and project management; loves to design for mundane to sublime

● 7 years of experience in fast-paced tech product cycle ranging from ideation to deployment

● 3 years of rigorous HCI research experience ranging from exploratory to evaluative

● Diverse experience in international UX, data analysis (quant & qual), ML/NLP, IxD, prototype, etc

Research Methods: Survey, Interview, Photovoice, Diary study, Photo Elicitation, Heuristic Eval., EMA, Usability Testing (remote/in-lab), log analysis, regression, A B testing, etc.

Tools: Tableau, Splunk, ELK, GraphQL, PyTorch, Figma, Framer, Adobe Suite, etc.

Programming: Languages(Javascript, Python, C++, SQL, R, Java, etc.), Vue.js, React.js, Node.js, REST

EDUCATION

M.S. in Human-centered Design & Engineering @University of Washington 09/2019 - 06/2021

B.S. in Computer Science @University of Michigan, Ann Arbor 2012 - 2016

WORK EXPERIENCE

Research Assistant @ Computer Supported Collaboration Lab, UW 03/2020 - 09/2020

Projects: 1) Ecology of Scientists’ Collaboration; 2) Evaluation of Collaborative Marine Atlas Project (CMAP)

● Proposed a design review doc of a web tool to help scientists explore who has shared what with whom at when, and how (artifacts: GraphQL relationship diagram, key scenarios, site maps, process flow diagram)

● Acquired users’ mental models, design recommendations, and prioritized areas to improve for the CMAP website through thematic analysis on heuristic evaluation, cognitive walkthrough, and usability testing

Software Engineer II @ Groupon Inc. 07/2016 - 04/2019 Daily responsibilities to add/maintain features and monitor/deploy web apps for Groupon home, browse, and discover experiences on desktop and mobile using Preact, Redux, backbone, and Node.js

● Delivered 30+ A B testing experiments leading to millions of elevated annual revenues in USD

● Optimized initial page load performance by 60% on Groupon mobile site

● Supported short notice GDPR project through cross-team collaboration & project management

● Streamlined daily deployment processes to improve efficiency with an internal Jira-Github tool

SELECTED SPONSORED STUDENT PROJECTS

UX Researcher @ COCO 01/2021 - Present

M.S. Capstone: Enhance Family Caregivers’ Wellness With Chatbots Generated design scope & principles by acquiring a deeper understanding of family caregivers’ daily life & chatbots’ interactions through literature review, competitive analysis, diary study with photo-elicitation, and interviews

UX Researcher @ Microsoft Azure UX Team 01/2020 - 03/2020 Project: Evaluation of Microsoft Azure SDK Documentation Website; Slides Link (https://drive.google.com/file/d/1skg7rRg9xAmxY0gXBSI3Zy8zaJpa_ogG/view)

Reported design requirements, a prioritized list of areas to improve, and users’ mental models to the MS UX team to improve developers’ experience on the SDK documentation website, through literature review, expert interviews, heuristic analysis, competitive analysis, cognitive walkthrough, and usability test at Microsoft UX Lab

UX Researcher & Developer @ ProQuest 01/2015 - 12/2015 B.S. Capstone: Researcher Activity Analysis & Visualizaion; Poster Link (https://drive.google.com/file/d/1bcB3uIh9kqvGzQQ7IAp9Tg5YUbKrAX5d/view)

Designed and built an internal web tool with a data-pipeline to help ProQuest better understand their product by visualizing the workflow of the market through various metrics, based on iterative insights from stakeholders’ interviews, log analysis of user events, and usability testing

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