WENDY GUNKEL

Allen, TX *****

972-***-****

adkwaj@r.postjobfree.com

PROFESSIONAL PROFILE

U.S. Navy Veteran

Currently holds a clearance with the Department of Defense

Over two decades of administration, customer relations and communications experience

Excellent oral and written communications skills

Highly organized and process-oriented

Works independently and in a Team environment

Update and revise classified and unclassified military documents and SOP’s

Skilled in Facility Access and coordinating classified and unclassified visits with Security personnel.

Comprehensive grasp of Security and Front Desk support, C-Cure systems and Visual Compliance, JPAS.

PROFESSIONAL EXPERIENCE

L3Harris Technologies, Inc

Receptionist/ Security Support Apr 2016 – 2021

Manages access control to the ComCept facility

Maintain document work instructions

Access JPAS to verify visitor clearances

Answers incoming calls for L3Harris personnel and executives

Issues visitor badges for all ComCept division visitors

Reviews & Submits all Foreign Travel documents to security

Verifies identification of US citizens and foreign national visitors

Responds to guests and public inquiries

Maintains an organized reception area

Manages visitor Logbook and badges

AMERISOURCEBERGEN (Contractor) Oct 2015 – Mar 2016 Accounting Clerk III

Post customer payments by recording checks, credit card transactions, ACH and wires

Posts revenues by verifying and entering transactions form lock box and local deposits

Verifies validity of account discrepancies by obtaining and researching customer account history and current status.

Research Unapplied checks for payment processing

Downloaded cash receipts, batches and print wires from Lockbox PEPSICO (Contractor) Aug 2014 – Jul 2015

Accounts Receivables Clerk

Research Unapplied checks for payment processing

Download check remittance from Merch Website

Maintain SPA BOX prep all remittance for payment posting

Accurately entered PO numbers into C2C for payment clearing LENNOX INTERNATIONAL INC. (Contractor) Oct 2013 – Jul 2014 Cash Applications Specialist

Posted all bank deposits, check batches and wires, for US & Canada using SAP

Downloaded cash receipts, batches and print wires from Lockbox

Linked credit and/or unallocated cash to manual invoices as needed

Maintained cash application spreadsheets

Completed Invoice Validation process, and performed related duties as assigned

Scanned virtual checks to the bank for processing BANK OF AMERICA Jan 2011 – Mar 2013

Mortgage Specialist II

Audit all aspects of the modification to ensure accuracy prior to approval, verify signed documents against data entered into lenders system

Experienced with AS400, Workout Prospector, HomeSaver

Accurately enter customers modification data into Freddie Mac Workout Prospector system

Validate accuracy of modification documents

Converted loans with validated HAMP trial plans to final HAMP modification

Accurately uploaded Business Plan and Loan Approval letter into iPortal for corporate viewing

Created and QA Loss Mitigation Worksheets

DENTON COUNTY FRESH WATER SUPPLY DISTRICT 1A Sep 2008 – Feb 2010 Utility Billing Specialist

Facilitated operations of four Meter Technicians covering service connects/disconnects for rental and commercial sites

Entered all utility payments, updating customer accounts, set up new accounts for residents

Oversaw credit card payments and postings

Tracked delinquent account aging reports including approximately 175 disconnection notices monthly

Monitored general ledger ensuring proper payment postings

Originated client consumption reports

HOMESTEAD PAVING COMPANY May 2006 – Aug 2008

Human Resources / Payroll

Created and maintained personnel files

Initiated electronic background checks

Entered payroll data and labor hours

Assisted with new employee on-boarding

Prepared offer packets for new hires

DEPARTMENT OF DEFENSE, MINE WARFARE TRAINING CENTER Jan 2003 – Oct 2005 Training Support Specialist

Retained to compile student training information into Navy Integrated Training and Resources Administrative System

Verified class rosters, enrolled students and tracked graduate/loss entries

Evaluated training data and prepared quota confirmation messages utilizing Turbo Prep message software

UNITED STATES NAVY Feb 1981 – Dec 1996

NAVY Information System Technician (IT)

• Operating and maintaining Navy global satellite telecommunications systems

• Serving as admin on mainframe computers and local and wide area networks

• Implementing micro-computer systems throughout the Fleet

• Writing programs to handle data for a wide variety of applications

• Operating and coordinating automated networks, datalinks and circuits

• Applying diagnostic, corrective and recovery techniques to information systems

• Analyzing communication signals

• Providing telecommunications and computer-related training and assistance

• Performing preventive and corrective maintenance on state-of-the-art equipment

• Operating and maintaining global satellite telecommunications systems

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