(as compiled by Skills Excellence- MD)
*Ambassador - *Compassion and empathy * above average people-skills* Analytical*
Work ethics & integrity * Reliability to take ownership*
Career goal:
Passionate about a long-term career in Reception, Event management, Consulting- and client services role
Profile Summary
Interview comments from Skills Excellence on candidate based on personal interview:
Janice has above -average interpersonal skills and the strong ability to build solid and long-lasting customer relationships. She has excellent communication skills.
She is ideally suited for a role in which she needs to ensure a high level of customer satisfaction, through her ability to identify the needs of her client, advanced listening skills, and to offer an affordable and appropriate service.
She is motivated and driven through job satisfaction and her environment.
Her organizing skills and ability to use initiative and offer solutions even in challenging situations, is of high value to her Employer
Janice takes ownership with a high sense of responsibility, being a person of exceptional personal values, honesty, and integrity
She is observed as a person with a high emotional intelligence to deal with different individuals, across levels of society and cultural diversity
She thrives on one-on one- consultation base interaction, in which she will excel to exchange details and offer professional advice or product information to her clients.
Janice is highly trainable with ability to grasp information quickly
Janice is highly recommended for roles in which her presentability as an Ambassador of the organization is important, consultation on an individual basis or where excellent people-skills is a requirement to ensure customers receive the excellent service.
Personal Data
Surname: Scholtz
First Name: Janice
Date of Birth: 1974/ 08/23 (46 years)
ID: 740**********
Gender: Female
Nationality/Citizenship: South African
Location: Pretoria
Languages: English/ Afrikaans -Fully bilingual
Contacting details: Cell: 082-***-****
E-mail: **********@*****.***
Personal: Immediately available
Interests: Art / gardening
Education:
Last school attended: Hoërskool Evander
Period: 1992
Qualification: Grade 12
Subjects:
Afrikaans/ English/Geography/Home Economics/Biology /Art
Courses:
Environmental Management – Potchefstroom University
Environmental Law - Potchefstroom University
7 Habits – Franklin Covey Organisation Services
Professional Skills for New Secretaries – Centre for Management Development
Process training for Sulphur (Internal at Sasol)
Problem Solving (Internal at Sasol)
Safety Attitude & Actions (Internal at Sasol)
Environmental Awareness (Internal at Sasol)
Hazardous Communication (Internal at Sasol)
Hazardous Waste – Emergency Response and Transport Hazardous Material (Internal at Sasol)
Customer Service (Verhoef Training)
Computer literacy:
Windows 2007 (Excel, Power Point, Word, MS Projects)
E-Mail - Outlook & Group Wise
E-Procurement (Sasol Internal)
Mims, Tanda, Fineis (Sasol Internal)
Gastech Projects Reporting (Sasol Internal)
SAP 4.6 (Reconciliations for credit cards & fleet cars)
Pastel Payroll 2013
EMPLOYMENT HISTORY:
Employer: Pebble Eye Game Farm –(Cullinan)
African Bushveld venue near Pretoria and Cullinan. Wedding venue with honeymoon suite and chapel, and fully equipped self -catering lodge
Job Title: Owner/Manager
Period: 2013 to 2019
Key Responsibilities:
Staff management and organizing
Management of stock
Financial and administration management
Housekeeping
Bookings and hosting of guests
Event management
Achievements:
Successfully hosted and managed events
Referrals and repeated business based on service quality
Reason for leaving: To be discussed during interview. Opportunity to establish a long-term career
Employer: State Information Technology Agency (SITA)
SITA currently offers end-to-end solutions across a complete spectrum of IT services to multiple national, provincial, and local government departments.
Job Title: Assessment Administrator (September 2006 – May 2012)
OHS Specialist (October 2005 – August 2006)
Personal Assistant (March - September 2006)
Period: March 2003 to 2012
Key Responsibilities:
Personal Assistant to top Management -reporting to Zodwa Monase
Provide general administrative support
Ensure proper communication between the office of the Managers/Chairperson as well as internal and external stakeholders
Manage logistical and travelling arrangements
Manage the diary and all correspondence to and from the Managers/Chairperson office
Assist with the management of finances
Coordinate all events/projects organised from the Managers/Chairperson environment
Ensure efficient documentation management
MS Office: Word/ PowerPoint presentations and Excel: budgets, expenses, claims
OHS Specialist
Monitor, manage and advise SITA’s risk profile
Ensure a working environment that is safe and without risk
Implement an effective occupational health and safety system
Conducting of audits
Assessment Administrator
Complete routine administrative tasks
Acquire, distribute, and store supplies as and when needed
Update and maintain an organised filing system for safe keeping of information
Responsibility for logistical arrangements needed for assessments, such as contacting delegates and arranging venues, equipment and materials needed for assessment purposes
Ensure confidentiality of assessment data when executing administrative tasks
Achievements:
Responsible for a newly established OHS system: Develop and implement OHS systems, processes, and procedures
Function coordination: national and international guests
Following of strict protocols
Liaison with reputable organisations e.g. Siemens /HP
Worked closely with Ministers of Government Relations Management and Minister of Public Services and -administration, and international delegates
Dealing with sensitive and highly confidential information
Reason for leaving: Relocation
Employer: Sasol Polymers -Secunda
Job Title: Secretary
Period: October 2001 to September 2002
Key Responsibilities:
Managing diaries for Procurement Manager & Business Planning Manager
Arrange meetings and appointments
Arrange travelling – car rental and flights
Internationally arrange accommodation
Liaison with countries such as Dubai
Functions: - National up to 40 guests
Credit card administration and recon ( 80)
Administer fleet card system for company vehicles (Total of 30-40 vehicles in fleet)
Assist managers with cost control
Receiving of visitors
Safety Representative for the building
Reason for leaving: Relocation to Pretoria
Employer: Sasol, Sulphur, Gasification Plants (Secunda)
Job Title: Technical & Cost Clerk
Period: May 2000 to September 2001
Key Responsibilities:
Assist with projections & compiling of budget
Follow up on deviations on cost reports & actual cost
Order and record keeping of stationery
Running, upkeep and audit of MBO System
Weekly plant inspections for deviations
Arranging of functions and training
Achievements:
Based on performance the candidate was promoted to a permanent role
Employer: Top Level Recruitment (Pretoria)
Job Title: Secretary /Assistant Recruiter
Period: August 1998 to April 1999
Key Responsibilities:
Typing for a total of 4 Consultants in office
Cold calling
Conducting interviews with candidates
Skills Analysis
Reason for Leaving: Business experienced financial difficulties
Employer: PAG Recruitment – Pretoria Branch
PAG Staffing as national leader in SA in recruitment
Job Title: Reception / Secretary
Period: November 1996 to September 1997
Key Responsibilities:
Reporting structure: Branch Manager
Frontline Reception: receiving and welcoming of gusts
Administrative function
Answering of switchboard
Tying of Curriculum Vitae
Liaison with Consultants
Reason for Leaving: Branch amalgamated- retrenchments