DESIGN & PRODUCTION INTERN
Olive Tree Organization 2019 - 2020
- Handled junior design projects
- Brainstorms innovative series ideas for video inserts
- Assistant in stage design
- Operated live stream cameras
- Location spotting for filming
- Edited video inserts
- Assisted in stage production
- Performed sound production and testing
- Graphic Design Assistant
RETURNS CLERK
Makro - Springfield 2014- 2018
- Continuous application of cashier role
- Process refunds according to original method of payment
- Ensure compliance with Customer Protection Act with goods being returned
- Book in any faulty or defected products that fall under given supplier warranty
- Ensure booked in product is received by the right supplier for assessment or repair
- Ensure any fee due for repair is collected from customer
- Process any food or general merchandise vouchers for customers inconvenienced
- Inform customer of store policy concerning item being returned
- Provide customer satisfaction within the guidelines of stores policy and procedures
EMPLOYMENT HISTORY
SKILLS
- SAP Business World
- POS Systems
- Money Bill Counter
- Back-Ofiice Applications
- Adobe Creative Cloud
- Live Streaming
- Pro Presenter
- Set Design
- Videography
- Microsoft Office Applications
- Barista
- Communications Skills
- Initiative and Problem - solving skills
- Easily adaptable
CONTACT DETAILS
**********@*****.***
EXECUTIVE PROFILE
A hard-working individual with a sense of ingenuity, boasting 5 years of experience in customer service, office and admin along with 4 years in events assistance. Underwent a 12 month internship as a Graphic Designer and Production Assistant. Proven to be resourceful and possess problem-solving skills.
NDALO NKULULEKO MTHEMBU
TELLER
Makro - Springfield 2013 - 2014
- Conduct cashier end of day at cash office
- Calculate cashiers money through money counting machines and verify total amount projected matches with cashiers written total
- Bank cashiers money, cheques and/or vouchers through money machines and secure into money bags
- Ensure money bag number matches with money bag
number entered in money machine and sign off to cash office for final banking.
EDUCATION HISTORY
MANAGEMENT COLLEGE OF SOUTH AFRICA
Bcom IT Managemnt University Scholar
- 2 Distinctions
- Class Rep
GLENWOOD CHRISTIAN SCHOOL
House Captain
Pick n' Pay School Club Hero
- Head Editor, School Paper
- Starter Competency Certificate for End-user Computing
- KZN Provincial Colors, Volleyball and Athletics
- 2x Gold South Durban Team Medalist, Volleyball
- 1x Silver South Durban Team Medalist, Soccer
CASHIER
Makro - Springfield 2013 - 2014
- Ensure cash float is adequate for start of day
- Swipe any membership/points/rewards card
- Scan & process customer items
- Pack items into grocery bags and/or trolley
- Process methods of payment by a customer
- Validate paper money by checking under UV light stand
- Ensure correct change is given
- Ensure scanned item prices are correct according to price tag
- Conduct End-of-sale on till point
PART TIME EVENTS ASSISTANT
Fresh RSVP Events 2014- 2019
2014-2015 MTV Africa Music Awards ceremony held at ICC
- Assisted VIP delegates with hotel reservation and accommodation at Elageni Hotel.
- Assisted with VIP accreditation and registration of delegates. 2016 Road To MTV Africa Music Awards Pre-Party held at Eyadini Lounge
- Responsible for General and VIP accreditation and registration of guests.
- Responsible for Artist marquee.
2015-2018 Loerie Awards ceremony held at ICC
- Assisted with VIP accreditation and registration of delegates and judges.
- Responsible for registering and scanning of unique QR code of VIP delegate
- Responsible for VIP pre-packed packages
- Staff leader for all registration staff
- Assisted setting up of delegate profile before performing registration duty
- Prepared group agency collections of their accreditations EMPLOYMENT HISTORY CONT'
REFERENCES
Sarah Robins
Head of Design and Operations
Olive Tree Organization
******@***.***.**
Absie Pantshwa
Managing Director
Fresh RSVP Events
*****@***********.**.**
Wendy-Ann Alexander
Customer Services Manager
Makro-Springfield
*****-***.*********@*****.**.**