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Customer Service, Manager, Communicator of Ideas

Location:
Glenn Heights, TX
Posted:
March 15, 2021

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Resume:

Clarence E. Davis II

*** ***** **.

Glenn Heights Tx. 75156

Cell: 469-***-****

Summary of Qualifications:

• 3+ Years Lead/Management Experience

• 7+ Years Material Handler Experience

• Certified Cherry Picker/Forklift Operator

• Able to Lift 50lbs

Education:

Duncanville High School, Duncanville, Texas

-Received diploma

Work Experience:

Core and Main-Irving, Texas (08/16-Current)

Warehouse Mgr.

● Oversee the general workflow, production, and storage of Fire Protection materials

● Establishes processes and procedures to ensure production efficiency

● Provides training and education for associates to ensure competency

● Manages the safety of equipment, environment and personnel

● Encourages best practice for quality control and customer service experience Johnstone Supply-Dallas, Texas (04/14-7/16)

Material Handler

* Picked and packaged orders in an efficient manner ensuring safe delivery

* Experience in put away, cycle count, and replenishment functions

* Processed UPS and FedEx orders accurately

Wiley Express Transportation-Dallas, Texas (11/12-02/14) Full Time Driver

• Received driver of the month twice

• Completed routes in timely manner

• Boosted the morale of the passengers

• Helped the company obtain and maintain 95% evaluation status Clifton’s Mobile- Dallas, Texas (09/10-10/12)

Full Time Detailer

• Cleaned and refurbished new and used automobiles.

• Performed any combination of the following duties: washed vehicle exterior to clean cars, used cleaning solution, water, cloths, and brushes. Telvista-Farmers Branch, Texas (01/10-09/10)

Full-Time Customer Service Agent

• 75% Efficiency in First Time Resolution

• Proficient in troubleshooting and isolation techniques, including remote access

• Experienced hardware and software troubleshooting including internet, phone, and cable

• Averaged 95% in Quality Assurance scoring

Neighborhood Credit Union-Duncanville, Texas (03/08-05/09) Full-Time Financial Service Representative

• Opened an average of 20 various accounts monthly

• Experienced Bond Agent

• Proficient in Teamwork

• Informed members of different investment opportunities

• Achieved and exceeded Loans and Checking accounts’ goals

• Maintained cash balance with 96% accuracy

Credit Union of Texas-DeSoto, Texas (03/07-03/08)

Part-Time Teller

• Established long term customer relations with bank

• Processed approximately 150 transactions daily

• Maintained cash balance with 94% accuracy

Professional References

Marco Urista

214-***-****

Kendall Shue

704-***-****

Personal References

Mike Walton

214-***-****

Brian Davenport

214-***-****



Contact this candidate