Abhay Dakour
Khasra Number ****, Narayan Kunj, Dharam puri, Fafrana Road
Modinagar (201204)
Contact: +917*********
E-Mail: *********@*****.***
Career Objective:
To serve with my best to the organization and to learn new skills, build up knowledge with a team effort. To dedicate and commit myself to an organization that provides me an opportunity to use my skills that I can contribute to the organization.
Academic Details:
• Pursuing Bachelor of Commerce from Subharati University (Waiting for result)
• Intermediate [2011] with aggregate of 52% from UP Board
• High School [2009] with aggregate of 53% from UP Board Work Experience:
• Jan’20 – July’20: Ison Xperiences Pvt. Ltd.
• Providing the best resolution to customers over calls regarding their various queries and complaints.
• Ensuring for customer satisfaction in terms of reverting the call within the given timeline.
• Being a senior executive, taking care of floor associates in absence of senior support staff member.
• Aug’14 – Oct’15: Reliance Digital Pvt. Ltd. (Sales Associate)
• To sale out the laptop’s to visitors and fulfilling the given targets.
• To provide the complete configuration details of product to customers as per their requirement.
Achievements:
• Received an award for being the Best performer in terms to meet the given targets.
• Got promoted as a Floor Support Associate to look after the newly hired agents and sometimes to floor agents also in absence of Team Leader.
• Being a part of Reliance Digital as Sales Associate got a opportunity to directly with Dell India Pvt. Ltd.
Proficiency:
• MS Office Tools (MS Word, MS Excel & Advanced Excel, MS PowerPoint)
• Good written and verbal communication (English and Hindi)
• Compusys System Software
Strength:
• Dedication, Positive Attitude, Quick Learner
• Received Social Media Appreciations
• Won RNR Rewards
• Strong Customer Focus
• Able to work effectively as an independent or part of a team Personal Details:
Father’s Name : Late. Dharam Prakash Dakour
Date of Birth : 05th September, 1993
Language Known : English & Hindi
Marital Status : Unmarried
Hobbies : Gyming, Interacting with new peoples
Declaration:
I hereby declare that all the above information given is true to best of my knowledge. Place:
Date: (Abhay Dakour)