Gourav Sharma
#***,****** ***** ********* (Punjab.)
Mob. No:- +91-978**-***** (O), 805**-***** (P),
Email Id:- *.********@*****.***
Career Objectives:
Seeking challenging position to use and apply technical skills for the benefit of organization in the area of Administration and support with a leading organization of repute in Service Sector.
Professional Synopsis:
I have 06 years of overall experience.
Total 05 years of Experience in Advance Administration and Project Support for Senior Level, Managing Security, House Keeping, Supervise/Assign Sub Staff Duty, Office Administration and IT Operations (To overlook/manage the ERP Software Operations, School Website) .
Knowledge about Planning, Marketing and Technical Skills.
Currently working in the (Head Office) DCM Group of Schools as PA to Director Admin. / Sr. Exe Admin
Focused & Goal driven with Strong work ethics and commitment to offer quality work.
An effective communication with Strong Team Work ability, logical thinking and presentation skills.
And 01 yrs. of experience in CCE: Technical Support, Issue resolve to the client (MNC
:USA Shift)
Education Qualification:
MCA (Master of Computer Applications) in 2010-2013. College: - Chandigarh Group of College,Landran, Mohali (Punjab). Result: - Distinction class (72.69%)
BCA (Bachelor of Computer Applications) in 2007-2010. College: - Guru Nanak College, FZR Pb.
Result: - Distinction class (66.08%)
H.S.C passed with first class (60.08%) from Punjab Board in 2007. Skills
Proficient in Microsoft Word & Excel, Strong Interpersonal, Leadership Development, Management.
Operating System (Linux and Windows(XP,7,10,Vista)), Office Suites (Microsoft Office, G Suite), Presentation software (PowerPoint, Keynote), Spreadsheets (Excel, Google Spreadsheets, Google Forms), Communication and collaboration tools (Slack, Page 2 of 3
Skype, etc.) Programming language (C++,C), Client Side Technology (HTML, CSS), Server Side Technology (SQL Server 2008r2,Oracle(11g)). Professional Experience
2020 – Present : PA to Director Admin (Brig. Navdeep Mathur). Duties are comprised of-
Working with DCM Group of Schools (Head Office) as Implementation and upgrade role for Advanced Administrative and Project Support for Senior level all the Branches.
Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.
Co-ordinate with teams to perform works /activity.
Prepare internal,external corporate documents for team members and industry partners
Liaising with key stakeholders to Planning, Vendor Management, Function Planning & coordination and Visitor Management.
Managing Vendors Bills, Files, Send Purchase Order(PO) to Vendor and Noting of the file for final payment approval.
Assist the Director Admin to plan daily, weekly and monthly schedule and to do manage and Organizing travel, itinerary / planning meeting
Taking notes and writing minutes during meetings
Responsible for monitoring Security, House Keeping and Transport of the Branches and prepare monthly leave record/ Salary of Sub Staff/Guards.
To handling the Overall Electrical and Power Solar Department of all the branches.
Identify function cost saving via detailed analysis of current technology and requirements.
Overseeing administration functions and supervising other members of administrative staff.
OCT 2017 : PA to Principal (Ms Rakhi Thakur) ‘D C Model Sr. Sec. School Ferozepur’
(Branch : DCM Group)
Responsibility Included:
Assist the Principal in the management and evaluation of assistant principal and administrative staff.
Schedule meeting and appointment
Monitoring a reporting Principal email and responding, if required,
Participate in the development and evaluation of education programs.
Serves in lead role over assistant Principal, coordinated all administrative role including Govt. Department interface, Student discipline, Parent Communication and teacher.
Looking after day to day office activities, record attendance.
Arrangement of all stationary, House Keeping, Tea, Coffee / F & B
Manage all the Administration related works on daily basis Page 3 of 3
NOV 2015 - OCT 2017 : PA to Principal (Ms Sangeeta Nistandra) ‘ Dass & Brown World School Ferozepur’ (Branch : DCM Group)
Assist Principal with developing staff meeting and team building.
Supervise and assign staff and Sub staff duties and prepare report of monthly leave /attendance of Sub Staff.
Managing front desk along with dispatch & housekeeping staff and supplies
To handle the record of Furniture/ Furnishing items &inventory, Stationary and Keys Elmira management.
Directed all aspect of school operations administered.
Attending the visitors and providing necessary support to them
Maintenance, replacement & repair of Office assets
Act as a central point of reference for internal and external queries, ensuring that messages are recorded and reported on in a timely manner, including contact with Staff
2014 – 2015 : CCE ‘ Amiga Infomatic Pvt Ltd, Noida (USA Based – International Process).
Consult with outside parties to resolve discrepancies and create effective solution.
Communicate and Coordinate with internal department.
Followed correct escalation procedures to customer relations.
Obtain and evaluate all relevant information to handle enquiry and complaints.
Record details of enquiries, comments and complaints and action taken. Certification
Certification in “The Fundamentals of Digital Marketing “ by Google EMEA EXTRA-CURRICULAR ACTIVITIES
Participated as volunteer for voting program of my area.
Given Teachers Training Program at the school level of MS-Excel and Power Point. Other Details
Father Name Sh.Krishan Dev Sharma
Date of Birth 02th NOV 1990
Gender Male
Merital Status Single
Nationality Indian
Hobbies : Internet Surfing
DECLARATION
I hereby, declare that the information furnished above is true to the best of my knowledge. Signature