Clinical Research Medical

Rawan Douar

Boston, MA

813-***-**** ! **********@*****.***

Objective

To obtain a position in the clinical research field where I will get a chance to best utilize my education, skills and experience in operations, public health, and patient and physician management. Experience

Medical Records Specialist, KabaFusion, LLC, Lexington, MA Jan 2021-Present

! Managing prior authorization workflow for assigned patient population

! Maintain active and discharged medical records in CPR+

! Assisting departments with coordinating clinical notes

! Train and mentor new staff members in operational and clinical best practices Nutrition Refill Coordinator, KabaFusion, LLC, Lexington, MA Mar 2020-Jan 2021

! Follow proper operational and clinical procedures for accurate and timely documentation of referral source and patient concerns and take appropriate corrective actions to ensure patient health

! Receive and confirm refill information and communicate with team members, patients, physicians, and stakeholders to resolve any and all patient issues

! Audit insurance eligibility and benefits requirements across multiple payers and multiple states Volunteer, American Red Cross, Tampa, FL May 2019-Aug 2019

! Participated in community outreach and public relations initiatives

! Audited existing programs, identified inefficiencies, and implemented solutions addressing those inefficiencies

Intern, Bridge Healthcare Clinic, Tampa, FL May 2019-Aug 2019

! Collected and compiled research data

! Assisted in day to day functions of a private practice Education

University of South Florida 2019

Bachelors of Science, Public Health and Biomedical Science Florence University of the Arts 2017

Completed course work in Biology contributing to my Bachelors at USF Skills

HIPAA, HITECH, FWA, GCP, ICH. Microsoft Office Suite, Teams, Epiq, CPR+, and McKesson portals. Fluency in written and spoken Arabic

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