Customer Service Airport

WORK EXPERIENCE

Company

Position

Experience

Air India SATS Airport Services Pvt Ltd.

At

Rajiv Gandhi international airport, Hyderabad.

Menzies Bobba ground handling agency at

Rajiv Gandhi international airport, Hyderabad

Air India SATS Airport Services Pvt Ltd.

At

Rajiv Gandhi international airport, Hyderabad.

Customer Service Agent.

(Emirates Airlines)

Team Leader

(Emirates Airline)

Sr Customer Service Agent.

(Emirates Airlines)

From 25thst Nov 2015- Apr 2017

From May 2017- May 2019

From May2019-present

BASIC ACADEMIC CREDENTIALS

Qualification

Board/University

Year

B.sc(mol-bio)

Dum Dum Motijheel Science College

2013

12th

Girls Multipurpose School,Durgapur,west bengal

2010

10th

Girls Multipurpose School,Durgapur, West Bengal

2008

CERTIFICATIONS & TRAININGS

NIJAM CERTIFIED by EMIRATES Airlines-(2017).

Combating Human Trafficking by Airport Council International-(2020).

Trained on MERCATOR (MACS & MARS) DCS SOFTWARE by EMIRATES AIRLINE.

Trained on AIRPORT SEVICES CONNECT V3 DCS SOFTWARE by EMIRATES AIRLINE.

Trained on SCHENGEN VISA by GERMAN ALO at AISATS HYDERABAD.

Trained on EMERGENCY REPONSE PLANNING by EMRIRATES & AISATS HYDERABAD.

Trained on SITA SOFTWARE by AIR INDIA.

CO-/EXTRA –CURRICULAR ACTIVITIES

College Cultural Secretary of Dum Dum Motijheel Science College.

Captain of Red Team in School.

ACHIEVEMENTS

State Champion in Yoga.

District Champion in Gymnastic.

Best Employee Award in Menzies Bobba Ground handling agency.

PERSONAL DETAILS

Father Name :- Debasish Ghosh

Language Known :- English,Hindi&Bengali.

Nationality :- Indian.

Interest & Hobbies :- Internet browsing,Gaming,cooking,dancing,yoga

DECLARATION

I hereby declare that the above furnished information is true.

RITWIKA GHOSH

(Signature)

RITWIKA GHOSH

Mobile No: - 770-***-****

E-mail :- *************@*****.***

Address:

Flat no: 305 house no: 23-72/6/A street no 15,Madhuranagar coloney,shamshabad,RR district, hyd-501218

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