Customer Service Engineer

SHAIK ABDUL MUKHEETH

Nationality :Indian

Address:Hyderabad (Telangana) Contact No:+918*********

E-mail: *************@*****.***

Height: 175 cm

Weight:83 kg

Age: 27

Career Objective:

I aspire to establish myself as a top quality service oriented personal in the aviation and boost my career by serving the needs and building the relationship with customers with my skills, knowledge, dedication, and hard work.

EXPERIENCE:

Worked as Customer Service Agent in Air India SATS Pvt. Ltd. Provided service for ETIHAD AIRWAYS, HYDERABAD (3 June 2019 22 June 2020).

Worked as chief coordinator for NASAs International Space App Challenge 2015 and 2016.

6 months Internship and 4 Months OJT in Airport Operations at Rajiv Gandhi International Airport, Hyderabad.

Handling Mis-handled baggage of passengers, Incoming calls and processing incoming emails

Proficient in World Tracer Web Application.

ACHIEVEMENTS:

1. Cleared IATA examination in Fundamental in Airport operations.

2. Worked one month in ATC for ROT (Runway Occupancy Time) project.at RGIA AIRPORT HYDERABAD.

Academic Qualification:

Certification in Airport Operations from GMR Aviation Academy GHIAL, Hyderabad. June 2018 December 2018

B.Tech. Aeronautical Engineering Hyderabad. (2012 2016)

Intermediate M.P.C. from Narayana Jr. College, Vijayawada, A.P. (2010 - 2012)

SSC from Krishnaveni Residential Talent School, Vijayawada, A.P. (2010)

Personal Qualities:

Skills:

Good Communication skills.

Helping nature

Patience

Decision making.

Time management.

Strengths:

Punctuality

Leadership

Quick learner

Straight forward

Parents

Personal details

Name : Shaik Abdul Mukheeth

Fathers Name : Mr. Shaik Abdul Hadi

Mothers Name : Mrs. Fathima

DOB : 09th September 1993

Gender : Male

Language Known : English, Hindi, Urdu and Telugu.

Declaration:

I hereby declare that the above information mentioned particulars are true and correct to the best of my knowledge.

Place: Hyderabad

Date: SHAIK ABDUL MUKHEETH

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