Customer Service Sales

Jose Romero

Ojai, CA 805-***-**** ******@****.*** Linkedin.com/in/jose03

EDUCATION:

University of California, Santa Barbara (UCSB) Graduated September 2020 Bachelor of Arts in Mathematics

ACADEMIC PROJECT:

UCSB Principal Component Analysis, Advanced Linear Algebra March 2020-June2020

• Applied PCA to a group of four mice samples and 6 types of genes to measure.

• Analyzed the data from the mice and perform calculation to be interpreted as a solution to identify possible differences in the species of mice.

• Organized weekly team meetings to monitor the progress of the project, modify the project, modify individual or team performance.

EXPERIENCE:

Shipping and Receiving Materials Handler, Simpliphi Power, Ojai, CA July 2017-Oct 2017

• Investigated and implemented best possible shipping and receiving strategies, selecting best carriers, routes, and methods to minimize costs and enhance schedules.

• Collaborated with vendor representatives to resolve damaged shipments and items shortages, protecting company interests and financial targets.

• Responsible for developing operations schedule.

• Worked with production department, management, and sales team to meet deadlines.

• Continuously analyzed to improve opportunities, develop solutions, and implement. Receiving Clerk/Customer Service, True Value, Ojai, CA Jan 2015-July 2016

• Oversaw receiving shipments, sorting items within the shipment into the appropriate storage areas.

• Responsible for accepting, inspecting damaged goods, stocking, pricing, and signing paperwork.

• Examined inventory by using software such as excel to organize inventory, keep track of sales, and future orders.

• Consult with customers to evaluate needs and determine best options. Technical-Skills/Soft-Skills/Certificate

• Programming Languages: Proficient in Python Programming and latex

• Secondary Languages: Familiarity in C++, JavaScript, and SQL

• Technical: Proficient in Microsoft Office Word, PowerPoint, and Excel, (Scored 96% in LinkedIn Advanced Excel course)

• Communication, collaboration, results, and safety oriented

• Self-Starter, ability to listen and build relationships with trust, ability to work with or learn new skills such as ERP systems, Microsoft Office, SQL, Salesforce, and Finance

• Positive attitude, team player, and collaboration to work with people of different backgrounds

• Communication within Teams

• SAP/ERP, IBM Data Analytics

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