Manager Sales
Resume:
LAURA CANNELLA
Fishkill, NY 12524
FOCUS: HOSPITALITY ADMNISTRATION
Offering significant experience in planning, coordinating and flawlessy executing high-profile events and corporate functions.
Multi-disciplined hospitality professional with an eye for detail, solid decision making abilities, great people skills and a commitment to high service standards. Demonstrated ability to deliver seamless events through vast experience, meticulous planning and an innate ability to think broadly while managing the many details involved with large-scale corporate events.
PERSONAL PROFILE HIGHLIGHTS OF QUALIFICATIONS
*Well-respected and approachable manager who effectively *Background includes F&B operations, meeting planning &
motivated and developed high quality service teams travel arrangements for multinational corporate clients
*Skilled planner who asks the right questions and initiates *Strengths: Menu Planning / Scheduling / Prospecting /
Creative ways to solve service and logistical challenges Negotiating Agreements
*Able to meet the most demanding client expectations *Advanced understanding of the intricacies involved with
Through careful follow up and strict attention to detail coordinating first-class events at five-star resorts
EMPLOYMENT EXPERIENCE
MOUNT KISCO EVENTS AT HOLIDAY INN, Mount Kisco, New York January, 2017 – December, 2019
Event Sales Manager
Responsibilities include meeting with clients, prospecting, booking social and corporate events, ensuring proper servicing of events. Coordinate BEO’s and guarantees with Chef and Food and Beverage Manager, floor plans, process banquet bills and payments. Respond to all inquiries generated through networking sources, i.e. wedding wire.
HILTON GARDEN INN, FISHKILL, Fishkill, New York March, 2016 – January, 2017
Front Desk Agent
Responsible for checking-in guests, making reservations, fielding any problems which occurred (Promoted from within to present position due to background)
TOOK A HIATUS FROM THE HOSPITALITY INDUSTRY TO BE HOME WITH MY FAMILY AND WORK WITH MY HUSBAND AT HIS BUSINESS
INNOVATIVE TRAVEL MARKETING, New York, NY 1992 – 1993
Sales Meeting Coordinator
Served as a liaison between media clients and resorts to negotiate trade agreements for hotel reservations and sales meetings. Booked all sleeping rooms, flight reservations, meeting rooms and opening events for a variety of corporate events. Outlines media proposals and media schedules for hotel accounts.
BROADCAST MARKETING CORP, New York, NY 1988 – 1992
Sales Meeting Coordinator (1990 – 1992)
Assistant to Vice President, Travel (1988-1990)
Worked on behalf of major media clients including Viacom and U.S. News to structure trade agreements with 5-star resorts in exchange for advertising and then coordinated all sleeping rooms, airline and meeting logistics involved with travel. Monitored account balances to ensure compliance with established trade agreements.
SHERATON CENTRE HOTEL, New York, NY 1977 – 1988
Assistant Food and Beverage Director (1984 – 1988)
Manager Executive Breakfast and Luncheon Club (1982 – 1984)
Assistant Banquet Service & Corporate Sales (1977 – 1982)
Involved with all aspects of coordinating banquets and special events for this 3,000 room midtown location that offered 24 hour room service, coffee house, lobby bar, signature restaurant, night club and 36 ballrooms. Handled all details and communications involving major corporate accounts, high profile events and VIP parties. Involved with administrative matters that included payroll, billing, staffing, forecasts, budgets and menu planning. Recognized by executives as a loyal company manager who worked alongside staff and developed cohesive service teams.
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