Health Office
Resume:
Josha Matthews
Newburgh, NY 12550
*************@*****.***
SKILLS
Human Resources
Excellent written and verbal communication skills.
Highly proficient in MS Office Suite.
Ability to adapt quickly and address changing priorities.
Experienced in conflict resolution; advanced in applying changes and improvements in high volume businesses while maintaining composure under stressful situations.
Closely monitors and conducts implementation of current HR trends
Lead in creating a positive, high energy workplace culture.
Office Management
Thrives in a fast-paced environment.
Proven process improvement and organizational skills.
Ability to exercise judgement and gather resources to devise creative solutions.
Implement sustainable external vendor relationships.
Not afraid of everyday transactional administrative duties, but also able to think and act strategically.
WORK EXPERIENCE
Aflac, Remote; August 2020- November 2020
HR Intern
Recruited candidates from various online job platforms
Research, updated and established contacts for government contracts
Provided Regional Coordinator with updated list of Agents in jurisdiction along with policies being purchased from consumers in the area
Provided insight and processes to incorporate best practices used to recruit potential candidates for agent positions, while working remotely
Access Physical Therapy and Wellness, Campbell Hill, NY; February 2020- March 2020
HR Intern
Recruit Graduate candidates for positions
Analyze applicant data for future recruitment strategies
Establish and schedule employees for trainings; provided documents needed for reporting purposes
Analyze and report assessment of behavioral tendencies needed for certain positions
Assist in interviewing and submitting recommendations for candidates
Provided COVID19 status updates for the business in New York, Connecticut and Pennsylvania
Sun River Health, Peekskill, NY; October 2017- February 2020
All of Us Research Enrollment Specialist
Facilitating patients; training and coaching employees in the technological and physical enrollment process of the program.
Organized process for new participant welcome events and established scheduling procedures for follow-up appointments.
Entered and organized reports submitted to management and presented to the National Institutes of Health (NIH).
Provide cross training throughout organization on standard patient care practices to ensure successful and consistent patient care across all departments.
Collaborated with external and internal partners to provide and publish patient correspondence in English and Spanish.
Responsible for training and mentoring all new employees for orientation of the Research Enrollment Specialist position.
Established and maintained patient files.
Created staff schedules.
Managed daily operational aspects of assigned areas.
Operated as the Redcap program office specialist.
Sun River Health, Peekskill, NY; November 2016- October 2017
CAPP Youth Educator
Provided comprehensive preventative health education, for youth in elementary through high school facilities who were identified as residents in high-need communities.
Organized and managed community group activities for seniors and youth, to increase social, physical and economic opportunities during collaboration with both groups.
Established and monitored administrative and communication oversite for coworkers to manage CAPP curriculum effectively.
Collected data and provided reports to the New York State Department of Health on youth health-affected areas.
Sun River Health, Peekskill, NY; September 2015- November 2016
AmeriCorps Member
Served the health center and the community by providing health education and managing delivered health services.
Advocated and promoted healthcare access to underserved communities.
Provided opportunities to obtain patient involvement in future health developments.
Managed Sun River Health community health liaisons in Poughkeepsie and Beacon, NY
EDUCATION
Iona College, New Rochelle, NY
Master of Arts in Industrial/Organizational Psychology, Expected May 2021
Concordia College, Bronxville, NY
Bachelor of Arts in Psychology - May 2015
CERTIFICATIONS
New York State CPR Certification
Hudson River Healthcare Phlebotomy Certification
CAPP Sex Education Certification
Skilled Motivational Interview Trainee
Advanced certificate in Human Resources
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