Customer Service Assistant
Resume:
JESSICA NOWICKI
Education
Marian High School — *311 South Logan St.
August 2014 - May 2018
Ball State University — 2000 W University Ave
August 2018 - May 2022
Working towards a bachelor's degree in Marketing. Member of the commercial real estate club and residential property management association. Former D1 athlete, highly efficient in team settings and comfortable fulfilling a leadership role.
Work History
Event Planning, Ball State University- Student Operations August 2018 - Current
• Record the capacity of the building hourly.
• Work under strict time constraints.
• Set at least 5-20 rooms per every 4–6-hour shift.
• Sanitizing and general cleaning at the Covid-19 standard. Mancino’s Pizza & Grinders, 4116 W Bethel Ave- Kitchen August 2020 - Current
• Document inventory daily.
• Monitor cash register and assist hundreds of customers with orders.
• Deliver quality food to businesses in a timely manner.
• Restock 50+ deliveries a week.
Duran Tax Services, 2303 Miami St.— CSR Assistant
December 2015 - July 2019
• Filed hundreds of client information paperwork.
• Greeted clients with friendly and informative service.
• Obtained information from clients to create appointments.
• E-filed thousands of receipts to get accurate numbers for federal taxes. DSW, 1290 E. Ireland Rd. - Sales Associate
December 2016 - May 2017
• Designed and maintained floor displays.
• Used professional selling when interacting with customers.
• Excellent customer service resulted in returning customers.
• Informed thousands of shoppers of the convenience of online orders and rewards programs.
• Stocked 30+ shipments and organized them daily.
2701 N Silvertree Lane Muncie,
Indiana 47304
******************@*****.***
Profile
Highly capable college student with
5+ years of work experience in
customer service and career building
extracurriculars, seeking to apply my
proven leadership and strategic
planning skills to increase
productivity and improve company
success.
Volunteer Experience
• Administered medals for MS
Walk at IUSB from 2013 -
2016.
• Preformed for the
participants of the Breast
Cancer Walk in 2014.
• Served food and sorted
donations at The Center for
the Homeless.
• Prepared fun activities for the
residents at ADEC in 2016
and 2017.
• Prepared banquet for guests
of Hope Ministries and
assisted with service.
Certifications & Skills
• First Aid
• CPR
• AED
• Proficient in Microsoft
Office Applications
• Marketing and Advertising
• Research and Documentation
• Relationship Building
• Problem Solving
Contact this candidate