Sales Customer Service

LAMONT P. VIGE

**** ***** **** **. **** Charles, LA 70611

CELL: 337-***-**** EMAIL: **********@*****.***

PROFESSIONAL PROFILE

A dynamic and ambitious professional who is results oriented and committed to growing a business from within. Adept at developing effective marketing material networking with business decision makers and turning business prospects into buying customers. Well-organized and able to manage various projects, tasks, and priorities in a timely manner. Articulate communicator; accustomed to developing and maintaining positive relationships with all levels of individuals of diverse backgrounds. PROFESSIONAL SKILLS

• Strong organizational and communication skills

• Extensive experience with all aspects of marketing

• Proven ability to motivate others and work in a team environment

• Proactive in problem resolution techniques

• Familiarity with financial and customer service principles

• Interpersonal and communication skills

• Capable of managing multiple tasks with an emphasis on retaining quality standards

• Ability to quickly assess and prioritize projects and office tasks PROFESSIONAL EXPERIENCE

Account Manager

Superior Supply & Steel - Sulphur, LA March 2018 - Present

• Doubled revenue in 1st year of employment

• Called on existing accounts as well as established new accounts via cold-calling and references

• Provided feedback to the President on current needs to increase revenue and win over new business accounts

• Forecasted the demand for upcoming projects

• Ever learning and networking through attendance of various conferences, seminars and events Business Development

LA Pipeline Rental & Industrial Supply, Inc. - Sulphur, LA December 2014 - April 2016

• Ensured outside sales and service of the Pipeline/Industrial Industry throughout the USA

• Called on existing accounts as well as established new accounts.

• Processed all purchasing and receipt of goods.

• Liaised with colleague on Outside Sales

• Forecasted price trends and their impact on the business.

• Monitored and managed supplier performance.

• Sourced new suppliers and find out what they have to offer.

• Forecasted the future levels of demand for products.

• Ensured compliance to company Purchasing Guidelines and systems

• Maintained and developed an approved suppliers list. Business Development

CADS Construction Sulphur, LA November 2016 - April 2017

• Ensured outside sales and service of the Pipeline/Industry.

• Ensured all Marketing, promoting and selling of materials & Services to existing and new accounts.

• Coordinated outside sales with colleagues to brainstorm strategies and finalize marketing plans.

• Prepared detailed performance reports on all Outside Sales marketing activities.

• Worked with the accounting department to prepare monthly marketing budgets. Outside Sales

Advanced Office Products - Lake Charles, LA June 2013 - March 2015

• Monitored outside sales

• Selling copy machines and other business equipment and services.

• Serviced established accounts and created new accounts.

• Demonstrated products at customer locations and answered questions about products and services.

• Answered customers questions regarding products, prices and availability

• Exchanged selling strategies and marketing information with colleagues

• Planned and organized routes within territory to maximize efficiency and time in the field

• Ensured that all invoices are paid in full in a timely manner Owner and Operator

Cajun Business Forms - Lake Charles, LA February 1987 - September 1992

• Prepared recurring reports and presentations

• Assisted customers effectively by solving customer disputes

• Provided customer additional information or explains services

• Maintain financial accounts by processing customer adjustments

• Ensured regular Sales, Manage Account, Customer Service, AP/AR, Inventory, Recruiting and Purchasing Pipe Fitter Helper / Pipe Fitter

Turner Industries - Sulphur, LA . May 1988 - April 1992

• Assisted in cutting and soldering pipes in appropriate places

• Altered and fabricated different kinds of pipes

• Tested and installed pipes according to specifications

• Assisted in repairing leaks and making adjustments to pipe systems

• Maintained tools and equipment used in fitting pipe systems

• Planned pipe system layouts in accordance to specifications

• Cut and hammer pipes to appropriate specifications

• Assemble pipes and tubes by welding and soldering

• Modified and clean pipe systems and ensure preventative maintenance activities EDUCATION

Certificate of Completion for Automotive Mechanics Alvin Community College 1998 -1999

Business Development

Lamar University (Incomplete) 2009 - 2010

CERTIFICATION

NCCER Certification in safety

REFERENCES

Available on request

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