Communications Degree with a
specialty in Public Relations and
experience in design. Strong technical
proficiency with work history in
Microsoft Office and Excel. As well as
strong interpersonal and customer
service skills with a passion to pursue
marketing.
Organization and multitasking skills
Strong research/ data analysis skills
Strong verbal and written
communication skills
Planning and management skills
Proficient at Microsoft Suites
Strong leadership skills and highly
motivated
Proficient in Microsoft Excel,
Microsoft Outlook, Powerpoint
Sales strategies
Analyzing data
Task delegation
Report writing and budgeting
Bachelors's Degree
Palm Beach Atlantic University
Communications, Public Relations,
Psychology, 2019
Variety Women's lacrosse team 2018,
2019
Associates Degree
Anne Arundel Community College
Arnold, MD,
2017
Varsity Women's Lacrosse team, All
Conference, All Region, All American
2017
High School Diploma
Saint Margarets Day School
Teachers Assistant Annapolis, MD 08/2020 to Current Anthropologie
Omni Sales Supervisor Annapolis, MD 01/2020 to 07/2020 Lead Omni team to an all-time high fulfillment rate, as well as supervised and trained associates using the Omni app, showing them correct and efficient ways to fulfill all online orders. Lead the Omni team showing clear expectations to meet and setting a quick and effective pace for fulfillment rates.
Implemented new ideas for "glitches" in the Omni app to make picking time more productive and seamless.
Collaborated with management and executives and made strategy recommendations based on insights into sales operations. Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base. Anthropologie
Manager Annapolis, MD 11/2019 to 12/2019
Enhanced sales by implementing merchandising and promotional improvements.
Taught staff how to handle difficult situations with calm and professionalism.
Mentored newly hired employee's in up-selling techniques. As well as maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions. Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment. Also connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations. Yates Insurance Inc
Marketing Representative/ Secretary Edgewater, MD 06/2019 to 11/2019
Managed Google reviews, made new logo for company, as well as developed a Facebook page to attract current and prospective Alyssa L
Yates
*************@*****.***
Davidsonville, MD 21035
Summary
Skills
Education and Training
Experience
AY
Archbishop Spalding High School clients.
Seasoned secretary with a solid eight year background in high-volume office settings.
Well-organized and hardworking with adaptability and responsiveness for changing demands.
Collected and analyzed consumer data, including demographics, preferences and purchasing trends.
Ron DeSantis Campaign
Intern West Palm Beach, FL 08/2018 to 11/2018
Made phone calls and canvased on behalf of the Ron DeSantis campaign.
Completed assigned duties and consistently produced high volume of work to support daily business needs.
South Moon Under
Intern Annapolis, MD 06/2018 to 08/2018
Under the head buyer for footwear and accessories, my responsibilities were sample management, weekly conference call notes, on order tracking, picture pack management, meeting prep, trends research and analysis, make Powerpoint's of trend reports, and internship group projects.
Trained using Microsoft Outlook, Microsoft Excel, Powerpoint, Intranet, Office 365, Dropbox, GoogleDocs, and Genero. Drafted internship report to summarize position, responsibilities, learning outcomes and skills developed.
Managed daily activities to improve company's social media presence.
Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
Yates Insurance Inc
Receptionist Edgewater, MD 12/2012 to 12/2017
Greeted and directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions. Answered and directed incoming calls using multi-line telephone system.
Outdoor Fitness, Fashion, Lacrosse, Soccer, Swimming, Boating Interests